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Laser MID-1071

Laser MID-1071

 Verified
Laser MID-1071
1.0

3 reviews

Positive vs Negative
0%100%
3 reviews
John Plummer
John PlummerQLD
 

Terrible product – I have never been able to use this properly and it seems that there must be a virus and reading other comments confirmed this. Now I have no ability to reset it to the factory reset state. It just stays on the LASER display. Very disappointed with something as bad as this! I am considering of finding ways of using this for something else but is it worth the trouble finding a way to upload the stuff when I cant even get into the menu.. Its terrible !!

Laser
Laser    

We're sorry to hear about the issues you've experienced with our product. We take all customer feedback seriously and strive to provide the best possible experience.

To better understand and resolve the problem you're facing, please reach out to our customer support team at support@laserco.com.au or call us at 02-98703388. Our team is ready to assist you.

Laser
Laser
 

Virus – Same issue as earlier post above. It waits until there is a user login before installing malware by itself. Poor form. You can reset the device to factory default looks fine and about 2 days later it comessage back.

InspectorX
InspectorXNew South Wales2 posts
 

Laser Tablet has Trojan viruses! Beware! Scan yours! – Product Info: Laser MID-1071 http://www.laserco.com.au/MID-1071-10-etouch-everyday-tablet-hd-touch-screen-567716312 Problem: - Laser tablet came with trojan viruses (root-kit viruses) that keep on automatically installing random crappy apps! The viruses sit in the root area, so you can't even remove them! - Did multiple factory resets. Trojan viruses are still there!

- Sent tablets to Laser Service Centre and they updated the firmware. Guess what? The viruses are still there!

Trojan Viruses:

1. Android/Trojan.HiddenApp.o

Location: /system/priv-app/XFota.noicon.9104.apk

2. Android/Trojan.HiddenAds

Location: /system/priv-app/XFota.apk

I bought 2 of these Laser Tablets and gave them to 2 different persons as gift. At some point, one installed the free Malwarebytes Anti-Malware app ( https://www.malwarebytes.com/ ) and found 2 trojan viruses! I then asked the other to install the same app and scan as well. Guess what?! The exact same 2 trojan viruses!

I brought the 2 tablets to Laser Service Centre for resolution (and received the most appalling customer service ever!), and they were not able to remove the virus after upgrading the firmware!

I will never buy a Laser product ever again!!!

If you bought a Laser tablet or smartphone, install MalwareBytes Anti-Malware and scan your device! If you see viruses, post it here!!

Buyer beware!!

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