Letterbox Drops Australia
Verified4 reviews
Gr Sellers, gr8 products – I am so pleased with this mail box. Thank *U* for gr8 items, gr customer care & speedy post, just thank *U* for everything A1 :)
Never use this company!! – We paid almost $4000 for our flyers to be distributed on the 15th of June....its now the 26th and not one of the 15,000 flyers have been distributed. We have contacted 20 clients and friends who live in the area and not one had received one. We will be contacting the ACCC. No phone number to contact and no one responds to emails. This has really hurt our business that relies on advertising at tax time. Disgusted.
Waste of money. Not to be trusted – We got some clients from the first smaller flyer drop but the second bigger (more expensive) drop never happened. Very deceiving and disappointing. Will not be using again. Please avoid.
Hi there, Thank you for taking the time to review your experience with Letterbox Drops Australia.
We are very sorry to hear about this. Could you please send through an email with your details to sales@letterboxdrops.com.au. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Best wishes,
Letterbox Drops Australia Customer Service
Scam letterbox drops - never done and unresponsive – Purchased a letterbox drop and the date it was scheduled for, never happened. Never received a response from the "boss" after querying as noone in the local neighbourhood advised they received something. Unable to provide proof it was done.
Hi there, We’re sorry to hear about your experience.
We’re usually known for our exceptional customer service and we regret that we didn’t live up to those expectations here.
We would value the opportunity to look into this further, please just email sales@letterboxdrops.com.au with a copy of your review and we will be in touch shortly.
Best wishes,
Letterbox Drops Australia Customer Service
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Update - James has ussued us a partial refund and distribution has finally commenced. Hopefully can be finished by the new deadline.