LG RT-44SZ21RB

Terrible – LG need to do the right thing and replace these TV's for customer satisfaction. TV cost me $3500 and 4 globes later (within 3 years)it's now sh_t itself again. I think I need to paste all these forum discussions to LG so they know what it is really like. Maybe we need to stand infront of stores every week and tell consumers our stories and not to by LG.... Good Picture Quality It's a Lemon

Terrible – What a load of junk. Cost over $5,500 in 2003. Will now assign it to the local tip and purchase a plasma model from a reputable manufacturer. Does anybody have a contact number to complain to LG? Will never purchase anything made by LG in the future and have already started advising family and friends. Sincerely hope that everyone elso with… Read more

problems does the same. Great picture quality when TV working. Also PIP. Many times repeated fact in these reviews that the TV will not switch on. Indicator light flashes orange and then goes to red. Seems worse when the ambient temperature is high. Has been to repairer under extended warranty four times (difficult as nearest repairer is 600km away.) Warranty has now expired and problem has recurred.

Terrible – A useless television that just keeps costing you money. Why spend $4k on a tv then $500 or thereabouts everytime it needs repairing, and with mine it looks like $500 each year. For the first 2 years it was great, best television and the biggest we had ever had. The lamp went 2 years later, then guess what this morning it has gone again, less than a year after I spent $500 on having it repaired.

Excellent – Replaces second car within minimum fuel consumption, resulting in less emmissions and more savings for the household budget a truely good product electric start, good runnabout, can't be tempted to go too fast !! Seems a bit light

Good – I can't really complain about it. Touch wood it has served me well with NO bulb replacement in the 5 years i've had it -mind u i bet ya as soon as i finish writing this, it'll blow... :P Asthetics. Looks nice and a good TV for it's time (think it's about 5 yrs old now) Once in a blue moon it might not turn on straight away. I just turn it off and turn it back on again.

Excellent – A good TV for its time.It has been reliable and not cost a cent other than the purchase price. If I could change anything it would to put an antiglare filter on the screen. My set 5 years old today with original lamp that has done 8876 hours and never been touched. Still has a great bright picture.

OK – Can anyone tell me the reason the picture is so dark. Has something blown or what? I have left it running quite a while to see if it needed to warm up but it does not do anything. By closing up the curtains it makes it a tiny bit better to watch but i don't want to have to do that! Was given to us from a friend. The screen is way too dark.

Life's Good! - not for me with this TV – After reading some of the reviews, I don't even want to start with the issues I've had with the LG service team - nothing against the people, it's the ethics of the company which are terrible. I'm lost for words to find so many people afftected by this TV. I thought I had a lemon - looks like I'm not the only one. Reading all the reviews on the… Read more

site (productreview.com.au) LG should follow a simple policy to customer service, the customer is always right! After a recent recall on the LG HD tuner TV's (great media coverage), I believe most of you would agree, there's a simple remedy for this problem without LG tarnishing there reputation further. Replace all the DLP RT-44SZ21RB with an equal size TV (which works) as previously quoted. I gurantee every Australian who owns one of these, who have there's replaced, would end up buying more from LG in the future (perfect world scenario).

I understand runnning a company is about bottom line profit, with a tarnished reputation. Where's the bottom line figure going to be in the future? If my TV was replaced by LG with an equal size TV, I'm confident I'll be encouraging everyone I know to buy LG in the future (right now that's far from the case) - besides I feel as though I've had the wool pulled over my eyes in regards to the TV life span (8000hrs - ha ha! someone must be laughing at LG, I'm not!), if I did this to someone in my industry I would never ever see an ounce of business again in the future. People are jailed for this type of conduct, I believe the word is con man! false advertising, misleading information or receiving funds via deception. 

This is appaling from a company who prides on Life being Good! - obviously my life has been worse owning this TV maybe they should change the logo to LW (Life's Worse with an LW!) To the person who suggested I turn my TV of with a remote control, thanks for the feedback, most males live off the remote control! - how stupid do you think we are? - you obviously work for LG with comments like that. PROS: Great image quality (when it works) Exactly that, LG are CONS - 8000hr lamp life! try 3 lamps in 3 years with less than 5000hrs of TV use. Life's Good for who?

Bad – Brought 6 Years ago when first on the market. cost $5,000. Replaced Glode $700 dollars after 24 Months out of warranty. Replaced Glode after 36 months ( yes 12 months the Globe lasted the replacement warranty was only 3 months.) Found Globe for $120AUD and had it replaced - ( the first place was a LG Service centre - 400 for the Globe -100 for the… Read more

pick up and delivery- 200 Labour) Had a control issue and the Repair Place changed the programming to not use a picture function cost 99 dollars for the Service fee. Now the picture Changes and the wirring noise starts and it will cost me again. Bad product from LG. never by LG again... Sick and tired of being ripped off. Picture Quality - still very good against the latest Plazma / LCD's. Service cost cost cost cast Service

OK – disappointed to say the least hope the guy who designed this isnt working for them any more, must be related to the leyland p76 family initially a great picture then it started to go quite dark I paid 4500 (2004) they were originally retailling for 11k didnt know that much about the new world of plasmas should have waited but didnt, 4 years worth… Read more

of good tv viewing that works out to be a grand a year, then the globe, then the light tunnel, then the optic thingy,then something else, then no tv awaiting for a replacement, still would purchase a lg if I had the choice as my wife will leave me if I bought a pioneer for 5grand disappointed with the overall result we now use our first tv a palsonic tube 63cm - brilliant picture old but reliable awaiting a replacment from lg

Terrible – This has been the worst $4000 I have ever spent on the most unreliable TV I have ever seen. I would never buy another LG. With the cost of repairs to this TV, I could have bought two others at current prices. It is worth nothing to sell and will make unsightly landfill!!! Come on LG do you have no conscience selling crap TV's held together with… Read more

glue? Nothing other than its looks. Picture is fairly good when it works. Have had nothing but problems with it when 12 month warranty ran out. TV turned itself off, wouldn't respond to remote, sound can be intermittent, generally unreliable to watch.

Terrible – It is not worth ANYTHING I would like to sell it back to the people bought from and buy an ordinary TV It actually worked for a little while turns itself off light tunnel needs replacing and is a high cost labour job we have at the moment the 3rd lamp which is necessary to push the light through to picture

Terrible – PROS: Good picture when working. Cons: As per other reviewers, doesn't always turn on. Red light flashes and then turns off. I also read somewhere of a reviewer tightening the lamp connections and I attempted to do the same. However, the connections were tight and did not require re-tightening. I did find that upon re-installing the lamp… Read more

cage, the TV turned on correctly. For the last 12 months, when the TV returns to the 'flashing red light' only mode, I turn the TV off, remove the lamp cage, turn the TV on then off again and re-insert the lamp cage. The TV works for approximately 2 - 3 months without problems. I find this a bit frustrating but I'm saving a call to a service technician. To enter the service mode, on this TV, it is done by pressing the menu button on the remote and the menu button on the TV at the same time. You can select the lamp manufacturer, view and change the lamp operating hours, etc. Be careful not to adjust some other settings if you do not know what you are doing.

Overall: Will not purchase another LG product.

Terrible – For a $5300 Television, this is a poor quality product and is poorly supported by LG. They have not done the right thing by the many consumers that have purchased this product - just look at the number of entries in this forum. Great Picture - when it works Our set is 3.5 years old and I am about to throw it out. The lamp went during warranty and… Read more

was replaced. At 24 months (12 months out of warranty), the set failed and the lamp was replaced again along with the ballast and IC Sanken - total cost a shade over $1000. Twelve months later, the light tunnel failed - another $460 fix, and now the Light Wheel has failed - but you cant just buy the light wheel - you have to buy a new Optical Engine - parts cost $1125 plus labour for a total of around $1500. Needless to say its not worth it and I will buy a new set - NOT an LG. When I first raised the issue of product reliabiity with them (after the second failure), a representative (a lady - I recall her name was Pamela) did say that they had had some systemic problems with this set and would have it invetsigated, but subsequently came back and said they could do nothing because the set was out of warranty. This set is clearly a lemon and I am surprised that LG do not do the right corporate thing and provide some customer satisfaction.

Terrible – Terrible. As others mentioned - I've had this set for just under 4 yrs and have had it repaired twice & it has problems for a third time. Bought new for $4k and I had spent a further $1500 in 2 yrs - and looks like I need to spend another $1K AGAIN! I will NEVER buy a LG product again! This set is clearly faulty. WHAT ARE YOU GOING TO DO ABOUT IT LG??? Only when it works Expensive repairs within short space of time.

Terrible – Wouldnt waste my time and money on such a piece of rubbish. Luckily I received a total refund, as I only had it about 24hrs. Had it on for a total of 2 hours, and in that time it turned itself off 3 times. No volume on certain channels.

Good – I have this model tv... and around the one year mark the turn had occasional problems turning on .. and then at the 14 month mark, wouldnt turn on at all. I had this unit looked at by one of LG's auth ASC's at my cost(which is understandable) and was told that the lamp has failed. But a nice chap at LG advised me that if the service reports which… Read more

stated the exact amount of hours were sent to LG then they could have a look into it to see if they could help out.

It showed 3103hours. And lucky enough for me, they paid for the repairs.

Now the call out and assessment fee cost $140 which in all honesty wasnt the cheapest but was happy to get it done.

I can not see how people omplain about LG saying that an assessment would cost $385, NOW unless u live about an hour away from their asc, I think u got ripped off NOT BY LG... BUT BY THAT ASC, TAKE IT UP WITH THEM....

And as for people stating that LG dont cover for 2000lamp hours... UR WRONG, they did it for me, and have been the ONLY COMPANY other then SONy who have helped outside of warranty,,, so im all for LG and will keep buying them.!!!!!!!!!!!!

Terrible – I agree LG have ripped off a lot of people. Hey maybe we can plan a march on the LG head quartys and protest. or why dont we all send in our stories to current affair? PS if you aresick of throwing money at yours and you are planning on throwing it away could you please call kev on 0439 321957 cause I could use it for spare parts ;-)… Read more

Typical, yes the pitchure is good when it works. not very reliable. it is noisy and has used one globe, but i bought a new one for

Bad – Cannot see how a company like LG can keep a problem like this isolated from public notice for so long. Why can't all of us DLP users who have been taken for a ride by LG get together and submit a case to the Dept of Fair Trading in regards to LG's attitude in relation to this problem and also why not try some Current Affairs television shows they… Read more

seem to be looking for worthwhile stories all the time. I have just reviewed a similar site "DTV Forum" and there are similar consumers on that site as well so the problem appears widespread. Picture is fantastic when it works I am in same situation as everybody else where product quality is not what it should be in 2007. Have had lamps etc replace in my DLP set and orange light has started flashing saying it needs to be replaced again. Would not buy another rear projection set. Especially an LG.

Terrible – Try this first.. Pull out 10 x $100 notes from your pocket and set it alight. If you don't like that feeling then don't buy this set Great picture when working. Heaps better than the picture of a LCD or Plasma. ie. not picture blur when scrolling and no pixel/grain issues. Used a Toshiba HD set-top box with progressive scan. Cost: Purchased for… Read more

$4500. 1st globe from manufacturer lasted ~3.5yrs. Got used alot. After globe replacement, the wonderful dark line from top left descended across the TV. Line went across 1/4 of the set before decreasing back to ~70-80mm. The lastest issue is a whirring noise from within. Worked after a couple of attempts but now won't come on at all. Spoke to a TV repair person and they have stated that their experience with them "it is a failure in the optical engine". cost to repair $1000-$1500. Not worth repairing. Brand New if they still sell them ~$2500. Set is just over 5yrs old. Value!! Just under $1000 / year. Set life 5yrs max. Have resorted back to my 15yr old Phillips CRT. Cost $1700 new. $120/year.

Bad – the set is 4 years old havn;t changed the lamp yet but it needs it, had the set back for a service about 2 years ago because the picture was very dark they said there was nothing wrong cost me $400 gee thanks for that great picture and good size Didn't like how fast the picture quality changed

Terrible – I made the mistake of buying a first generation product...a mistake I will NEVER make again. I had all the problems mentioned previously (and more). I must give credit where it is due. LG came to the party after each breakdown although it was out of warrantee. (3 major breakdowns in 3 years) My DLP is now gone and LG have replaced it with a… Read more

plasma unit. It is not a DLP but I am happy that they have stood up and done the right thing. Picture was FANTASTIC Typical first gen bugs

Terrible – Need to replace the third globe. Main drive replaced 2 months ago at a cost of $1200.00. The unit is 3.5 years old and has cost me in repairs $2800.00. Considering the unit cost me $4999.00 it is one big black hole in my wallet. I have talked to LG in the past and they did not seemed interested in assisting. How is that as consumers we are paying… Read more

for their poor workmanship, or maybe we are the fools because we all purchased a product,which we all thought was a top end product on the LG list only to be sold a poor quality low product.

I feel violated!!!!!!!! I hate it!!!!!!!

Bad – we inheritted the TV with our home, so in that sense it hasn't really cost us much, but we are reluctant to repair it a second time as we don't know how long it will be until we have to put our hands in our pocket again... the size is great - has cost us $250 just to replace a lamp and now, 6 months later, the picture has gone, it turns itself off and sound comes and goes.

OK – I've had my LG DLP for approx 2 yrs and just lately a dark tapered shadow has appeared down the left side of the screen. I've took the thing to bits but nothing seems to be out of place or loose. Has anyone else encounted this or knows how to fix it?

Terrible – I would like to know if the shadow area is caused by the optical engine or light tunnel, or is it from other source. it was free as a previous owner had thrown it out on council clean up week I replaced the lamp but there is a shadow across the screen from top left to bottom right.

Bad – Lamp is the big problem. For some reason, it blown out one after another so I have to buy from the website www.gumtree.com.au, which is a good price. Quality of product

Terrible – We bought this TV for $5500 3 years ago thank God I insisted on the 5 year extended warranty..! I've certaintly got my moneys worth with that! After owning a mere month that was the first break down and ever since I have had continuing problems with the lamp dying after around 2000 hours I've had the optical engine replaced twice and numerous… Read more

other things I can't even keep track of now that's how many repairs it's had!

I received it back from the repairers about a week ago and it's already failed again once again that annoying little orange light and the shadow appearing from the left gradually working its way accross the screen!

I can't beleive this company has been allowed to get away with this!

I am currently on hold with them about to give them a mouthful as I am well past sick of this "ornament" Like previously mentioned picture is fantastic when the damn thing actually works..! Hardly ever working.. without fail usually at least every 3-6months i've had my tv in for repairs in the 3 years I've had the unfortunate expirence of owning one.. needless to say I will never again buy LG

Terrible – Over last two years we had the black fuzzy line down the side which was a collapsed light tunnel.if you turn off the mains before the fan has stopped you can burnt out the tunnel. always keep power on until fan stops. we also had to replace bulb after 1 year. NOW we have a fuzzy diagonal yellow strip across the screen. Anyone know what causes it please. the picture can be seen but is darker.

Good – From what I have read I may have been one of the lucky ones. I generally had no problems with the TV until a couple of months ago. Have had the TV 3 years. The lamp lasted approximately 6500 hours which is much better than what appears to be the norm. However once I started looking at replacing the bulb I was shocked to find out the eventual… Read more

replacement costs most of the time were upward of $700.

Whoever has had a lamp problem, do not fear. If you can get your hands on a lamp from a supplier it is extremely easy to replace. It took me no more than 15 minutes to access and replace the bulb.

I was also lucky enough to purchase the bulb/lamp for $250 from an Ebay supplier (joma756). He was very easy to deal with and I received the item very promptly.

$250 for bulb/lamp replacement is definitely much better than $700+ and the crap service from LG. Please email me if you need any information.

Regards

Angelo Picture (especially HD) & Size Lamp, lamp, lamp!!!

Replacement Cost!!!

Good – Hi all, Have had the lg for about 4 years now and have had the bulb changed twice now. Also had the shadow start from the left edge of the screen gradually getting bigger until about 100cm wide, but the strangest thing has now happened....it started shrinking again and has now dissapeared! Have been told by family member who has same set… Read more

that LG here in Australia have now said that the operating temp of the bulb is too high and are now changing the ballasets in the sets and installing a lower temp bulb....which is also supposed t help bulb life.

The shadow is something around edge of bulb compartment that starts to melt and leans down into the bulbs light path and cast the shadow. I can only assume mine has fallen down far enough to " get out of the way".

I am having problems with my colour balance....does anyone know where I can find the setting for the system menu, as I have definatley mucked my ones up!!!!!

When this tv is running fine is still one of the best I have seen.

Terrible – Good when the lamp is working. Good quality picture. Excellent design. Lamp ballast needed to be replaced after only 18 months, fortunately the tv is on an extended warranty. Radio rentals salesperson  originally told me that the lamp would last 10000 hrs, however the manual states 8000 hrs life. Lamp was replaced and the service… Read more

was good although it took about 6 weeks to get the tv back. It is alarming to read other accounts of such a short lamp life, shame on LG for their dishonest lamp life claim. I have been happy with other products of LG but I think this will deter me from future purchases.

Good – I have written a previous negative review on this product, but now would like to compliment LG on the excellent service they offered me after this issue. Even though the TV was out of warranty, they quickly responded to my email complaint and had the unit fixed free of charge. It appears there was an inherent fault with the unit (lack of a ballast… Read more

unit with the lamp) and they stood by their product.

Well done LG. I am back in your customer base. Great picture, stylish and a small footprint for a projection TV and at time of purchase, a great price. Further to this, LG service has proved second to none! The lamp......the bloody lamp. Died after about 2000 hours (approx 18 months) after getting slowly dimmer (it was rated at 8000 hours). Many people have had similar problems with an average life of around that figure.

Good – Noticed people talking about tv will not turn on only goes into standby- this happens when you need a new lamp in this model lamp life only 1000 hrs

Excellent – need one in our home nothing it looks great