LifeStone Tops
6 reviews
So disappointed with our new benchtops – We loved our new kitchen and laundry bench tops until they cracked in the corners. Lewis was so unprofessional. We contacted him by text and email numerous times as he didn’t pick up on phone calls. The only response has been to my poor review! He may have changed his trading name so check before engaging a company that the owners name is not… Read more
Lewis Bailey. And really read the tiny print warranty very carefully as it doesn’t cover any poor workmanship etc etc etc!
Very happy with outcome – Very professional. It was a small job but Lewis took a keen interest in getting it right for me at a reasonable price. Meticulous on the job. Very clean and tidy. Very happy with outcome. Well done Lewis.
Unhappy with after service – Great product & service initially but when I started noticing a few wear & tear issues after a period of 2 years my first telephone call with company went well, I mentioned all of the issues & I was asked to email pictures of the chips & marks through & if the pics didn't show the issues clearly they would pop over to see for themselves. After not… Read more
hearing anything for 4 days I sent a follow up email which then took a further 3 days to hear a response to only be told "This is not covered by warranty as its classed as general wear & tear. A company called ........... maybe able to help"
With no other explanation as to why my kitchen benchtop couldn't be repaired by them, my husband called the company & was then told because they no longer used the particular overlay previously used that they would not offer any help or aftercare service. All I expected was the bench to be polished/buffed & the chips repaired as we were told could happen prior to the installation.
I just expected the service that I first received before paying them a large amount of money instead of them not caring as they've already received my money.
High Quality products & services – We recently had our kitchen bench(s), splash-back and master en-suite vanity top resurfaced by LifeStone Tops. Not only were they significantly cheaper than other companies that had quoted the job, their customer service was virtually faultless. We were very impressed with the level of craftsmanship of the final product(s) and would not hesitate in recommending Lewis & LifeStone Tops.
Mostly happy – Had my kitchen, laundry and bathrooms wrapped. Looks really good and work was done well. The only thing I'm not happy with is one section against the tiles in the kitchen. The gap between the wall in one section (of about 40cm) and the stone which is dark grey is about half a centimeter and is just filled with silicone which looks unsightly. When… Read more
I asked the company if they could do something about it they said that it wasn't an issue and I must have wiped the silicone away.
Great Product and workmanship – What a great product. Lots of colours and finishes installed in a day by Lewis of Life Stone Tops Rejuvenated and brightened our kitchen. Wish we had come across this company before. Top installation with seamless joints. Due to the great job we have found another area in our kitchen to spruce up.
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