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Liteshop.com.au

Liteshop.com.au

 Verified
Liteshop.com.au
4.9

31 reviews

Positive vs Negative
97%3%
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31 reviews
Amdrew
Amdrew2 posts
 

Josh and Simone turned up in time, neat and clean carried out there works professionally and in a timely fashion, gave clear and precise instruction on accessing the shaft. Thanks guys!

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Rosalie
Rosalie3 posts
 

Josh is extremely professional, helpful and is very courteous. His knowledge of the lift is excellent and extremely knowledgeable, and his advise is always great. Highly recommend Josh for all my lift querys and services

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Toula
Toula3 posts
 

Josh has come back again to service my lift He always checks everything but more important is that since he looks after the lift i have become very confident to use the lift any time during day or night His attitude towards his work is fabulous Thanks again for looking after this lift

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Jodie H.
Jodie H.
 

Josh attended site and walked me thru all the safety aspects of my product and carried out the service in a timely fashion, very competent, and his experience shows in his knowledge.

Gillian
Gillian3 posts
 

Josh and Simone have done brilliant service on my home lift they arrived on time and co ordinated the service quickly and promptly between the 2 of them, great guys very knowledgeable

David
David
 

Josh arrived on time, was efficient and professional in his communication and work. Carrying out the job in a timely fashion. Great knowledge and a great asset to the company. Thanks liftshop

Peter
Peter
 

Josh attended and explained our problems in depth and risks associated with the possible repair.. Provided helpful excellent explanation of lift function. Explanation provided re assurance of the concerns that we had.

Matt A
Matt A11 posts
 

10 stars! My experience was excellent from beginning to end—easy browsing, great price, smooth transaction, fast shipping (free and delivered on Saturday), and great after-sales support. The seller is extremely honest and generous. I wish every online shopping experience were this good. I’ll certainly be buying many more from Liteshop and recommending them to family and friends.

Will
Will4 posts
 

Great service, patient and helpful, more than happy to answer my all my questions. A torch was recommended after discussing the intended use which l purchased and couldn't be happier with its performance !!!

David C.
David C.QLD11 posts
 

Thanks to Lightshop .com.au for their helpful friendly service as it was first class. Prompt messages and updates . Fast postage . Great product . Good price . Weltool T8 plus./ BB8/ TC80 combo .Fully recommend . .

Daniel
DanielTAS
  Verified

Good service and quick delivery. There was an original mistake in my order, and it was very quickly and easily rectified, no chatbots, call centres etc. Terrific service, quality and speed. A great small business that takes their reputation seriously. Show reply

Mum loves it
Mum loves itNSW3 posts
 

Liteshop provides an excellent service for any consumer . Their prompt responses and exceptional delivery time are refreshing to experience. It’s a pleasure doing business with them . My purchase of NiteCore 2600Ah USB rechargeable li-ion batteries, from Liteshop were a great price

Ákos Lumnitzer
Ákos Lumnitzer2 posts
 

Excellent products with honest and fast service – I have purchased from Liteshop a few times over the last ten years. They have always been fast to respond to questions, helpful with selecting the appropriate products and very good with after sales support. I can highly recommend this business.

Tony M
Tony M2 posts
 

Outstanding service – Very obliging and helpful when I realized I had ordered the wrong item. Went out of their way to find the last of the correct item in their warehouse. In short, an exemplary customer experience. Their dispatch is rapid and they are easily contacted with excellent communication. Could not ask for more!

Tony Waters
Tony Waters
 

Excellent customer service – I didn’t realise that I had to enter the discount code to get a further discount for Black Friday. When I emailed that immediately refunded the difference no questions asked, even though they didn’t have to. Outstanding ✅

Anthony W.
Anthony W.
 

Fantastic customer service – Ordered a high end flashlight but didn’t enter the discount code for Black Friday. Told Liteshop about this after I paid and they honoured it even though they didn’t need to. They refunded the difference no questions asked. Outstanding service! ✅✅

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Lemon
Lemon8 posts
 

Not upholding ACL - Consumer Guarantees – I purchased a product that has a defective battery with the product itself having 5 years warranty and the battery having a 1 year warranty according to the manufacturer. The Battery is out of warranty, however regardless if it is or it isn't under the Australian Consumer Law a "Warranty" is a voluntary promise a Registered Business makes to the… Read more

Consumer and Consumer Guarantees can override that. Therefore this Battery also falls under Consumer Guarantees defining that I as a Consumer is within my right to ask for remedy to the Business and they should uphold these Consumer Guarantees of a Majorly Faulty product. A battery of this quality shouldn't encounter faults within a year, considering the use case of it being charged once every 2-3 weeks and for it to fail is of a concerning experience for the quality of this battery. I have been in contact with this Business and they are hiding behind the "warranty" standing given that I have told them they have a responsibility of upholding Consumer Law.

I have decided to contact the Manufacturer and at the very least they had the consideration of providing me who the Supplier/Distributor is for this Business and their contact details and I have been in contact with said party.

This Registered Business has been reported to the ACCC and NSW Fair Trading. A report has also been filed to their eBay Store.

danielson
danielsonTAS22 posts
  Verified

Top of the Class ! – With quite a few Thrunites purchased from they guys the service has always been perfect including fast deliveries. Look no further for a retailer that always meets the highest of expectations.

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David F
David F
 

Exceeded expectations – Service was excellent, product arrived without even so much as a scratch or dent on the box. Provided an excellent discount and even included a bonus gift. Highly recommend this establishment.

Ludo
LudoWA3 posts
 

Very impressed by the service – I was very impressed by the service, thank you. I'll definitely do business again with lightshop.com.au in the future. Customer service is fantastic, fast and clear answers. Great range of products too.

G.Reeve
G.ReeveNSW3 posts
 

Great products and outstanding customer service – Promptly dealt with order and dispatched. Huge range of products to suit all needs, my head torch is just right for working in those dark corners. Bright beams on the torches We will buy again ** Recommended supplier **

Nick
NickVIC5 posts
  Verified

Great range, good descriptions, super fast service – I have bought several nice torches from these folks. I love perusing their range on the website which has excellent, accurate, detailed information. Each time I have purchased the confirmation email, shipment tracking information and notifications has been spot-on. And they ship very promptly. I have been very pleased with the products, too, so far - not a problem with any of them, to date. Exactly the experience you want to have.

aeroden
aerodenVIC6 posts
  Verified

Great service! – Had two orders with them so far. One of the lights had a problem - the replacement unit was shipped the same day with express post and pre-paid return satchel. What else can you ask for? Also they are always quick to answer my pre-sale enquiries - usually the same day of on the next business hours if I message at night. Yes, for some units… Read more

prices are higher when compared to overseas ordering, but the shipping is quick and the service/warranty is top notch, so it's nice to have a choice.

Adam
AdamNSW4 posts
  Verified

Easy to Deal With, Good Prices – I'm very happy with my purchase, the charger I bought is genuine, works perfectly and was reasonably priced. They even threw in a free mini torch with my order - a nice touch.

John A.
John A.VIC
 

Exceptional Customer Service! I would buy again from them without hesitation – I needed a set of four 18650 batteries and a search revealed that the LiteShop had the ones I wanted. They also had them in stock, and they were very well priced, so I made the purchase from them. Their communication about the order and shipping details was great and shipping was fast, but when I received my order, I found one of the batteries… Read more

was an older version of the battery type and did not charge to the same voltage as the other three. I left a message expressing my disappointment about this on the LiteShop website and had a response within hours. They were very apologetic, explained how it could have happened, and said they would send a replacement battery if I sent a photo of the batteries. I did one better and sent a video showing the batteries and the charging results, and they had a replacement battery sent express post to me that same day. It arrived the next day, and I have to say, I was left VERY impressed with the level of customer service they demonstrated to me. And, after having experienced appalling, in fact NON-EXISTANT customer service from Nitecore Australia in the past, the LiteShop will definately be my go-to online store next time I am looking for these batteries or any of the many items they sell.

Glen
Glen
 

Excellent company to deal with – I bought a Nitecore NU10 off of liteshop.com.au, they gave me what I wanted, fast delivery, great prices, very good to deal with, will use again. I highly reccomend them.

Tile
Tile140 posts
 

Perfect Shopping Experience :) – If I could sum up my review it would be just 3 words: perfect shopping experience. After reading the reviews about Liteshop & from the very first moment I contacted Adam, I knew straight away I was going to be treated with good 'ol customer service that we should all expect from those working in retail. Why are there not more business people… Read more

out there like you, Adam? Your professional attitude & excellent phone manner set you highly above the rest.

You could definitely teach young people who work in the retail industry a thing or two about good customer service.

Adam, you're the best person I've ever come across in the retail industry.

I'm going to highly recommend you to anyone who's in the market for a torch, charger or any of the other fantastic products you have on offer.

Keep up your great service & I'll definitely be back!!!

Barry H
Barry HVIC5 posts
 

Shop with ABSOLUTE CONFIDENCE at liteshop- 10/10 – I have been shopping with liteshop.com.au for a couple of years now,and each time I do so,Adam the owner ALWAYS provides me with phenomenally good customer service,ensuring that ALL my questions are answered and gives me the best possible advise(and prices on the site are competitive too!).He is friendly,honest and goes above and beyond my… Read more

expectations to ALWAYS deliver what I want.The site has the latest range of high quality LED flashlights and accessories and the delivery time is quick as well(I received an Acebeam EC35 recently in 2 says and I live in another state).I would say with absolute confidence and certainty that www.liteshop.com.au is the way to go for all your flashlight needs and service.Give them a go-you will be happy you did.

cjhfield
cjhfield2 posts
  Verified

Stunning service – I have placed 2 orders with this company and delivery of both was lightning fast. When I needed a spare part that I was not expecting to be available Adam sourced it for me very quickly. They are very responsive to email and carry a great range of specialist products. They are one of the best companies I have every dealt with. Online retailing as… Read more

it should be. The Fenix BC30 light is an excellent light for Audax overnight rides. It is a great solution for long distance events if not using a dynamo hub.

Bram Sanders
Bram Sanders7 posts
 

Great range of products, even better price's – I was searching for new torches online, and found Liteshop.com.au, and I immediately ordered 3 olight products. They all arrived, at my door step, within a week. Adam has the best selection of products, at fantastic price's! Thanks Adam!

geenfietsen
geenfietsen16 posts
 

Excellent service – Needed some CR123 batteries, but was a bit apprehensive about ordering from here as I couldn't find any reviews on them. But was impressed by responsiveness on email. Plus the item shipped same day and arrived days earlier than expected. Would definitely order from them again.

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