Lulutox
95 reviews
They are fraudsters. I ordered legimately once and since then opened 2 emails AND WITHOUT ORDERING THEY HAVE CHARGED FOR 10 BAGS AND WHEN CONTACTED IMMEDIATELY THEIR AI BOT SAYS CANNOT BE CANCELLED. Over $400 fraudulently taken and useless tea received. Avoid at all costs unless you want to risk fraudulent deductions from your credit card. Their customer service is AI generated garbage.
Scam Site. I placed an order before reading reviews on this " company". I pressed "submit order" but all the details stayed up and I thought the order hadnt gone through, so I pressed submit order again. Big mistake, this is exactly what these people hoped for, I now have 2 charges on my credit card which I will have to replace as I would not… Read more
trust these people not to charge me again for a fake order. Update: I didnt waste my time trying to contact and deal.directly with these scammers but rang my bank straight away. ING were wonderful when i rang and reported this transaction, replacing my credit card by Express Post and later, refunding both amounts that were charged to my card. The products Lulutox sent went straight in the bin, as if this is an unscrupulous scam site who knows what is actually in those teabags.
Their checkout process is a scam. While ordering one bag of tea, they add three more and charge extra plus sneak in auto-shipping. I notified them of their error within 15 minutes and they refused to correct it. I was able to cancel the… Read more
auto-shipping through PayPal, but PayPal lets them get away with scamming with the extra, unwanted, overpriced product. Because LuluTox, Serenity sent the product, PayPal is allowing them to charge for it. Their "customer service" is obviously AI; I received the exact same nonsense message repeatedly. Mind you, they didn't ship until 2 days after I asked them to cancel it.
Follow-up · Despite my multiple attempts to stop the order (that I didn't make), it was shipped two days later and I was charged for it. PayPal refused help because the product was received. I was charged over $65 instead of around $12. I did not attempt the return process fearing that there would be another way to steal from me. I stand by my statement that they are running a scam.
Reviews with attachments
- +4
I ordered 1 Pack Lulutox Tea! @ $A25.00! Here in Sydney Australia and they say Made in Australia! They charged me for two packs $US41.09 and another for $US52.09! I have my bank investigating as PayPal took the side of FONSLIFE Trading who scammed me of $A99.09. I asked PayPal to reopen case and they did! Both will now investigate!!! I have the… Read more
unopened parcel! They wrote that people do not realise the charge of second item and apologise for the surprise!!! Who does that!! PayPal has to check who they are backing as I am a Pensioner and not happy with what was done to me! I want to return product and get full refund!
Keep away from this product, all the facts there stating haven't been proved , read into it before you purchase.......wish I did.
After reading so many negative reviews, I was wary, but went ahead and tried to order one pack. I used a Visa debit card so I could control the outgoings - needless to say the sale failed because firstly "insufficient funds" then "...card rejected". I had intentionally left my account with $1 more ($31.90) than was needed for the $25.95 price… Read more
and extra $4.94 postage = $30.90 I think they want a credit card - perhaps they can continue to rort despite saying they won't (as most other reviewers have reported) ....
DO NOT BUY FROM THESE SCUM BAGS they advertise buy 3 packs and get 10. No such thing. They are thieves. This is a scam. They should not be allowed to trade. Some authority needs to stop these thieves from robbing people off. Bast#rds. I am attaching their adverts and the reply after I complained that I didn’t get 10 packs.
Cancelled no refund. Be careful with this place. They add items to your purchase and dont refund even if you cancelled mins after buying. All these extra payments have come out of my PayPal and just getting the run around from their staff
The promotional claims for this “miracle” weight‑loss tea are highly misleading. I purchased six packs and used the product consistently over several months. Despite maintaining a disciplined diet and exercise routine, the tea produced no measurable results. Based on my experience, this product does not perform as advertised. It is costly and… Read more
ineffective. Consumers should exercise caution and not be influenced by the heavy marketing surrounding it.
I can only confirm that the sales tactic is unethical. The website is listed as an Australian Website, but you are being charged USD and it is not obvious until you finished the purchase. Return option and money back guaranty is false
‼️TOTAL SCAM‼️ MINUS 5 STARS‼️ IF I COULD GIVE A MINUS SCORE. BE CAREFUL IF DECIDING TO BUY THIS “RIP OFF” PRODUCT‼️‼️ If you buy from the official website, be aware that it is an American site and the prices are American. They do not state this on their website clearly so it is very misleading - even when you go to the checkout to pay, it still… Read more
shows Australian dollars. I didn’t realize I had paid American exchange rates until I saw it on my credit card instead of paying $60 I was charged $94‼️ if I had known the price was going to be $94 I would NOT have bought the product at all‼️
They offer a 70% discount with a 30 day money back guarantee. I bought three bags of 75 teabags of the detox slimming tea thinking I was paying $60 however they charged $94 on my credit card because it was converted to US dollars. Nowhere on the site did it say it was American dollars. and nowhere did I agree to pay $94‼️ If this is the case that you are paying $94 which is 70% off then the real price is $313 which equates to over $100 per package of 75 bags of tea, This is $1.40 per each teabag. The average price of a teabag in Australia is 5- 6 Cents, 10 Cents for top of the range herbal teas‼️ $1.40 per one teabag is absolutely ludicrous‼️ Then you have to make sure you don’t accidentally subscribe to the MONTHLY AUTOMATIC SHIPMENT which is full price plus shipping costs. They will simply take it from your credit card.
Then when I asked for a refund they refused unless I pay for the return postage of the remaining teabags. They expect the consumer to pay the postage back to America, which is extremely expensive. You have to go into the fine print into the questions to find out about the policies on the moneyback guarantee and the postage refund. It is not clear on their main page advertisement which is very misleading to consumers to have deliberately ‘HIDDEN’ important information, along with the advertised price being US dollars not AUS dollars.
You can buy the product rather cheaply from many other companies, however news stories and other reviews from health professionals state that these are not the original products or ingredients and are fake copies to scam customers - they even state that the ingredients can be dangerous to your health. Whether you buy the original product or a fake product, both are scams anyway.
I have been drinking two bags a day for three weeks and have noticed no change in my energy levels whatsoever and have not lost any weight as it claims to do.
There are many reviews saying that this company is a scam so do your research if you think you believe it‼️
Here is what I found online.
Go to this website, which gives an honest review of the overall product from independent professional health experts and the company itself, as well as information about other companies that sell the fake products. https://topnaturalproduct.com/lulutox-review/
Honestly, don’t get sucked in by this. It’s just another weight loss scam that doesn’t work and you’re wasting your money and to be honest it tastes absolutely terrible it doesn’t taste peach flavour at all, but more like dried mown lawn grass and horse chaff - it’s disgusting‼️ I drank it cold topped up with 2 cups of 100% ‘BrekkyJuice’ fruit juice just to make it at least palatable - but so far - NO CHANGE‼️
I am disputing the charge with my bank.
Latest follow-ups
I do not recommend using Lulutox tea bags for losing weight. They do not work. It works out to be an expensive purchase because you think you are purchasing it in $AU, but it is $US. When you try to message Lulutox their response is to offer you… Read more
more product to purchase. This is a total scam, and no matter what you request from them you will never receive a refund. ITS A SCAM!!
Follow-up · I tried to return the product after using it for a few weeks only to find I was just outside the 60 days and no refund was allowed. This is a farce, as Lulutox keep wanting you to buy more product when they have been informed you are all ready dissatisfied. I do not recommend trying to deal with this company. They keep offering to sell you more product, and never respond to questions you ask.
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Not effective as claimed. Not much of a difference in energy levels or weight loss even though I am eating healthily etc. Wish I'd gone for the 30 day money back guarantee but wanted to give it every opportunity Very disappointing
Follow-up · Having used the product for about 12 weeks, I expected to feel more energised and see less bloating which unfortunately wasn't the case. I am continuing to exercise and eat healthily
I absolutely agree - didn't work at all (used for three months straight) and was scammed for three more packets I didn't even buy. STAY AWAY FROM THEM!!! NO STARS - ABSOLUTE CR#P!
Follow-up · Lulutox tea - for weight loss. Scammed when was just looking at one of their promotional emails. I closed it off and they processed a second sale. 60 seconds after seeing the purchase go though my bank contacted them to tell them to stop it - it had already been processed and sent. 60 seconds later. Totally useless . Stay away
Recent reviews
Lulutox is a dishonest or incompetent (or both) company. I ordered its product in late April, but a friend who had used it told me it was garbage, so I canceled my order THE SAME DAY. The company got back to me and told me it was too late to cancel, but it sent me a mailing bag with a mailing label to return the stuff for a refund. Since then, the… Read more
company has refused to refund my $116.48 (which included two packs of the stuff which I didn't order) and has given me the runaround. Today, I got an email that it was too late to issue the refund that I've been seeking for nearly two months. Lulutox is a scam. The company is either woefully dishonest or completely incompetent. Do not waste your money. I've filed a complaint with the Florida authorities over Lulutox's theft of my money and with the Better Business Bureau.
Presented as an Australian company but charged un US dollars. I was unable to exit the site as it kept pressuring me to buy more. How I did i dont know. I only wanted to buy 1 bag of tea + pph, before i knew it, my credit card had 3 sep charges totalling $260 au. I contacted the company within mins, only to be told it had been shipped already. I… Read more
was told I could return once delivered. No instructions on how to return. I am disgusted and fed up. Will never buy from this site ever again. Oh and the detox foot pads are a rort. Don't stay on your feet longer than 10mins in bed before they fall off. Complete rip off.
BEWARE this company is a scam I ordered 1 pack they added another 3 packs without my permission then within minutes of the order when I contacted them to dispute it said it was shipped…. absolutely rubbish. 25 emails but still no resolution so I contacted my bank and reported the fraud, cancelled my card and received a refund, I recommend everyone… Read more
to do that. How are they still allowed to operate when everything I have read about them screams fraud.
Ordering had been deceiving, it was easy to make a mistake and order what you don’t want. Dealing with the company was very frustrating as they refused to cancel my order even they didn’t have my mailing address. The tea is a herbal tea, tastes ok, but it is packaged in plastic bags, so you are brewing plastic in hot water. Noting to do with the wait loss. I would never buy it again.
I bought 2 packets of Lulutox and paid around $70. I never received the packets. When I asked them they kept saying check with neighbours , with post shop which I did. I wasted my money and I didn’t realised to come onto review to see first. I lost both my money and the tea. Lulutox you have lost a customer who keen to use the tea very often.
This company is criminal. I ordered 1 bag and was charged for more. Then 4 different amounts were taken from my account without my authorisation. Contacted them 6 times and asked for a refund and the customer service just ignored me. Absolutely shocking. 2 packages arrived today from Lulutox containing 6 bags of the stuff. Tastes horrible. Be careful if you order. Paypal should get rid of these scammers.
I do NOT recommend Luludetox tea at all. It is extremely overpriced for what it is, and honestly, I saw zero results. I followed the instructions and expected at least some benefit, but it felt like a complete waste of money. There are much better and more affordable options out there that actually work. This product did not live up to the hype, and I regret purchasing it. Save your money.
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Dont touch this company.. absolute scam and done in such a gentle way promising to sort out a miscommunication from oversupplying by a $172 charge for an order that came from a lightning fast auto select and immediate charge for something you dont intend to buy. And then promise to sort it all out for your with no result . WHAT A SCAM !!!!!!!!!!!!
Yes myself was changed for an extra bag of tea and when I queried it the email what a drama - I have quite a few bags (my friend gave me his cos he didnt like the taste) and I think the gas is unbearable. tast to me ok quite sutle - I will probably drink them but wont be buying anymore - Would had to think what it would be like if you tried to get a refund - Herendous..
What a scammy scumbag company - I’ve read far too many reviews of theft from your customers accounts - charging extra, not honest about AUD and USD etc. I was considering buying but no way - shame on you - go and get a job instead of scamming!
SCAM!!! Paypal are even aware of the company and have issued a warning against them but are still allowing them to use their platform at this stage. The company charges you for more items than you purchase, charges you in USD instead of AUD and then refuse to cancel order or refund monies even though their webiste states can return within 30 days… Read more
for full refund.. Catch is they will not give you return details!!! I lodged escalation with paypal and even they gave up fighting them and just gave me a refund themselves but only for about 80% of purchase price. I accepted as the company made it way too hard to fight. Also lodged with ACCC.
Fraudulent behavior exposed I am a Danish citizen, and on March 9th I ordered three bags of Lulutox tea for 380 DKK, using ApplePay, but Lulutox stole 380 Euros from my Mastercard (about 438 USD), and refused to pay the stolen money back. Reading through thousands of 1-star reviews here on TrustPilot, it becomes clear what people are complaining… Read more
about, and I hereby summarize it here, to caution anybody to do business with Lulutox.
1) People are complaining about multiple orders being shipped without their consent.
But most importantly:
2) People are complaining that they pay in the wrong currency. Lulutox is employing a fraudulent currency swap scheme, where you order using one lower value currency, and Lulutox withdraws the same numerical amount, but in onother higher value currency. For example. You want to pay in Australian or New Zealand dollars, but are billed in US dollars. Or, in my case, I wanted to pay in Danish kroner, but was billed in Euros (a huge 7.5 times the value).
This sceme is only possible in non-secure transactions, like when you pay using ApplePay.
This criminal bevavior should be reported to all relevant authorities, stripping Lulutox of any rights to do business at all.
Update 19 March evening - Total of 19 emails so far back and forth. Latest is I have received a reply from Alora saying they can now offer me a full refund. Waiting for this to happen. I will update this again as soon as I receive another email from them. Update 19th March morning - received another generic reply from Alora at Lulutox support… Read more
saying they want to help resolve the issue but no refund offered, just further time wasting. Do not buy from this company!
Do not buy from this company! I ordered 1 bag of tea but their upselling options automatically changed my order to 3 bags of tea + bottle of probiotics. It was also not clear that the amounts would be in US dollars and not Australian dollars from where I was ordering so I have now been charged over AUD$120 for 3 bags of tea and probiotics I do not want. There was no way of changing the order before all the payments automatically debited from my card. I immediately advised them and was informed that my order would be changed immediately and a refund would be given for the extra products that I did not want but the next day I received email saying the order had been shipped. 'Support' can be contacted but generic replies are sent backwards and forwards with no resolution and no refund. I did not consent to these extra payments. This company is a scam, do not use!
Stay away! They are Absolute frauds! I placed an order paying what I thought was AUS dollars to be billed in USD. Within minutes of this happening I requested a refund only to be given the complete run around by Mike from Lululox. They have a cancellation policy of 12 hours, which I was certainly in, but just kept wasting my time with inane emails… Read more
wanting more information, and even offered me 30% off to keep the sale, which I declined. So when the time had lapsed to cancel, they told me it was too late because the goods were already shipped! Total fakes!
I would rate this experience well below zero if I could. BE AWARE if using this company 'Lulutox' it is a scam and like many others you will lose your money!! It looks legit and you go through paypal for extra security, then the part where you… Read more
review and confirm your order does not exist and before you know it they are congratulating you on ordering three bags of tea!!!! in US dollar's. IT IS IMPOSSIBLE TO CANCEL YOUR ORDER, you just receive automated emails which send you on a wild goose chase. PayPal should not be entertaining this company.
Follow-up · I did receive 3 bags of tea against my wishes. The tea is very average and made in china. I'll be chucking my $104 in the bin. Waste of time and money avoid at all costs. I tried to warn PayPal about this company's wrong doings, but PayPal sent the complaint on trying to get my money back for me, which yes would have been nice, however I knew that… Read more
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My bank has managed to get my full Refund. Do not trust this Add as I quote they are scammers!