Lulutox
100 reviews
I ordered one pack. When i got their confirmation it was for four packs and they charged me for them. This was only an hour or so after placing the order. I phoned immediately and was told that the order was already processed so I must wait until the order arrived then contact them and they would sort it out. I did that. They said I could return… Read more
it and pay postage, or accept 30% refund and keep the tea. I said I would return it. Then they said the most they could offer was 50%. I checked postage rates, that seemed a reasonable deal so I accepted. When I got the refund it was 30%. I contacted them. They said I was mistaken and they only offer 30%. So I now have four bags. To top that, after using the tea for two weeks I got diarrhoea. I stopped the tea and all was good. Three days later I began taking the tea again. The diarrhoea came back. Maybe I am allergic to something in it, but the remaining bags will go into the rubbish bin..On the positive side the people I communicated with were all polite and friendly. But for me it has been an expensive and unhappy experience.
l would NOT recommend this product at all. They say money back guaranteed. only if you send it back in 30days but they say you must use it for a few weeks before seeing a result. In my opinion this is just another waste of money and upsetting that companies can target us into believing their false advertising
Follow-up · they refused to give me money back as it was outside their return policy. Yeah because they recommend you to use it for a few weeks to get results.
Oh so many people have been scammed by this site - me included. How is it the Aust govt hasn't closed them down? A subscription - when you have not authorised it. And in US dollars. And I have sent over 20 emails to them. Got one refund but not the original one. I will keep posting on their Facebook page to warn others. They don't like that of course and keep taking the posts down.
Reviews with attachments
- +4
I ordered 1 Pack Lulutox Tea! @ $A25.00! Here in Sydney Australia and they say Made in Australia! They charged me for two packs $US41.09 and another for $US52.09! I have my bank investigating as PayPal took the side of FONSLIFE Trading who scammed me of $A99.09. I asked PayPal to reopen case and they did! Both will now investigate!!! I have the… Read more
unopened parcel! They wrote that people do not realise the charge of second item and apologise for the surprise!!! Who does that!! PayPal has to check who they are backing as I am a Pensioner and not happy with what was done to me! I want to return product and get full refund!
Keep away from this product, all the facts there stating haven't been proved , read into it before you purchase.......wish I did.
After reading so many negative reviews, I was wary, but went ahead and tried to order one pack. I used a Visa debit card so I could control the outgoings - needless to say the sale failed because firstly "insufficient funds" then "...card rejected". I had intentionally left my account with $1 more ($31.90) than was needed for the $25.95 price… Read more
and extra $4.94 postage = $30.90 I think they want a credit card - perhaps they can continue to rort despite saying they won't (as most other reviewers have reported) ....
DO NOT BUY FROM THESE SCUM BAGS they advertise buy 3 packs and get 10. No such thing. They are thieves. This is a scam. They should not be allowed to trade. Some authority needs to stop these thieves from robbing people off. Bast#rds. I am attaching their adverts and the reply after I complained that I didn’t get 10 packs.
Cancelled no refund. Be careful with this place. They add items to your purchase and dont refund even if you cancelled mins after buying. All these extra payments have come out of my PayPal and just getting the run around from their staff
The promotional claims for this “miracle” weight‑loss tea are highly misleading. I purchased six packs and used the product consistently over several months. Despite maintaining a disciplined diet and exercise routine, the tea produced no measurable results. Based on my experience, this product does not perform as advertised. It is costly and… Read more
ineffective. Consumers should exercise caution and not be influenced by the heavy marketing surrounding it.
I can only confirm that the sales tactic is unethical. The website is listed as an Australian Website, but you are being charged USD and it is not obvious until you finished the purchase. Return option and money back guaranty is false
Latest follow-ups
Gee 4 reviews and all 1 star, they should have negative 1-5 so we can rate these businesses more appropriately. I give Lulutox minus 5 stars. The 4 reviews I have read (please read them) ( hope they haven't deleted them) saved me a lot of time as… Read more
they are exactly what I was going to write. I sent an email 30 minutes after ordering to cancel my order after checking my credit card account, was charged in $US dollars ! twice ! The reply was sorry, already processed, can't do it but you are very important to us so we will discount you 30% I replied no thanks just cancel the order The funds would not have been cleared by the sellers bank (usually takes 1-2 business days so what business would send a product until funds are cleared, thus plenty of time to cancel my order. Now due to their sneaky business practice I have to cancel my credit card in fear of having automatic monthly deliveries (in $USD) charged to my credit card because somewhere hidden in their ordering process it's automatically applied (however I may be wrong and it's not the case) I'm not taking any chances I WOULD ADVISE YOU TO HAVE NO DEALINGS WITH THIS BUSINESS as if their product is anything like their ordering process it will probably be minus 5 star to. DECEITFUL SCAMMERS. Even though I declined the 30% discount they refunded me anyhow, not enough to endorse Luluscam
Follow-up · The product was the herbal tea bags and they did arrive, I tried one but threw all of them in the bin, no confidence in the product by then. I blocked my cc just to be sure they didn't continue an auto supply.
Scam Site. I placed an order before reading reviews on this " company". I pressed "submit order" but all the details stayed up and I thought the order hadnt gone through, so I pressed submit order again. Big mistake, this is exactly what these… Read more
people hoped for, I now have 2 charges on my credit card which I will have to replace as I would not trust these people not to charge me again for a fake order. Update: I didnt waste my time trying to contact and deal.directly with these scammers but rang my bank straight away. ING were wonderful when i rang and reported this transaction, replacing my credit card by Express Post and later, refunding both amounts that were charged to my card. The products Lulutox sent went straight in the bin, as if this is an unscrupulous scam site who knows what is actually in those teabags.
Follow-up · There was no email confirmation of the order at all, at any time. I can't remember if there was a phone contact number, and in hindsight, remembering the reviewer who contacted them straightaway after placing his order only to be told the goods had already left ( fastest order turnaround in history) would it have done any good anyway to have rung… Read more
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Their checkout process is a scam. While ordering one bag of tea, they add three more and charge extra plus sneak in auto-shipping. I notified them of their error within 15 minutes and they refused to correct it. I was able to cancel the… Read more
auto-shipping through PayPal, but PayPal lets them get away with scamming with the extra, unwanted, overpriced product. Because LuluTox, Serenity sent the product, PayPal is allowing them to charge for it. Their "customer service" is obviously AI; I received the exact same nonsense message repeatedly. Mind you, they didn't ship until 2 days after I asked them to cancel it.
Follow-up · Despite my multiple attempts to stop the order (that I didn't make), it was shipped two days later and I was charged for it. PayPal refused help because the product was received. I was charged over $65 instead of around $12. I did not attempt the return process fearing that there would be another way to steal from me. I stand by my statement that they are running a scam.
Recent reviews
Bait and switch advertising used. Warning for all buyers. I clicked a promotional link on Facebook, but the checkout system processed the payment instantly without a clear final confirmation screen of order. I only noticed the price discrepancy later when I checked my payment notification. I contacted the company via their website form to cancel,… Read more
but they delayed their reply and then claimed the order was already dispatched so they could refuse my refund. Be very careful clicking their ads.
Scam site DO NOT USE . Used AI marketing to promote products. Not based in Australia , get signed up to repeat orders unknowingly. Get charge 2-3 l times what you intended to order. Sell under Seller name FONSLIFE TRADING FZCO
They are fraudsters. I ordered legimately once and since then opened 2 emails AND WITHOUT ORDERING THEY HAVE CHARGED FOR 10 BAGS AND WHEN CONTACTED IMMEDIATELY THEIR AI BOT SAYS CANNOT BE CANCELLED. Over $400 fraudulently taken and useless tea… Read more
received. Avoid at all costs unless you want to risk fraudulent deductions from your credit card. Their customer service is AI generated garbage.
Follow-up · The company "offered" a refund if I took down the review. I offered to add to the review that they had offered and paid a refund, however no refund has been forthcoming as I did not remove the review. That tells me everything I need to know and confirms my first review.....but from them at your peril as they will take funds when you haven't ordered.
Lulutox is a dishonest or incompetent (or both) company. I ordered its product in late April, but a friend who had used it told me it was garbage, so I canceled my order THE SAME DAY. The company got back to me and told me it was too late to cancel, but it sent me a mailing bag with a mailing label to return the stuff for a refund. Since then, the… Read more
company has refused to refund my $116.48 (which included two packs of the stuff which I didn't order) and has given me the runaround. Today, I got an email that it was too late to issue the refund that I've been seeking for nearly two months. Lulutox is a scam. The company is either woefully dishonest or completely incompetent. Do not waste your money. I've filed a complaint with the Florida authorities over Lulutox's theft of my money and with the Better Business Bureau.
Presented as an Australian company but charged un US dollars. I was unable to exit the site as it kept pressuring me to buy more. How I did i dont know. I only wanted to buy 1 bag of tea + pph, before i knew it, my credit card had 3 sep charges totalling $260 au. I contacted the company within mins, only to be told it had been shipped already. I… Read more
was told I could return once delivered. No instructions on how to return. I am disgusted and fed up. Will never buy from this site ever again. Oh and the detox foot pads are a rort. Don't stay on your feet longer than 10mins in bed before they fall off. Complete rip off.
I do not recommend using Lulutox tea bags for losing weight. They do not work. It works out to be an expensive purchase because you think you are purchasing it in $AU, but it is $US. When you try to message Lulutox their response is to offer you… Read more
more product to purchase. This is a total scam, and no matter what you request from them you will never receive a refund. ITS A SCAM!!
Follow-up · I tried to return the product after using it for a few weeks only to find I was just outside the 60 days and no refund was allowed. This is a farce, as Lulutox keep wanting you to buy more product when they have been informed you are all ready dissatisfied. I do not recommend trying to deal with this company. They keep offering to sell you more product, and never respond to questions you ask.
BEWARE this company is a scam I ordered 1 pack they added another 3 packs without my permission then within minutes of the order when I contacted them to dispute it said it was shipped…. absolutely rubbish. 25 emails but still no resolution so I contacted my bank and reported the fraud, cancelled my card and received a refund, I recommend everyone… Read more
to do that. How are they still allowed to operate when everything I have read about them screams fraud.
Ordering had been deceiving, it was easy to make a mistake and order what you don’t want. Dealing with the company was very frustrating as they refused to cancel my order even they didn’t have my mailing address. The tea is a herbal tea, tastes ok, but it is packaged in plastic bags, so you are brewing plastic in hot water. Noting to do with the wait loss. I would never buy it again.
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I bought 2 packets of Lulutox and paid around $70. I never received the packets. When I asked them they kept saying check with neighbours , with post shop which I did. I wasted my money and I didn’t realised to come onto review to see first. I lost both my money and the tea. Lulutox you have lost a customer who keen to use the tea very often.
This company is criminal. I ordered 1 bag and was charged for more. Then 4 different amounts were taken from my account without my authorisation. Contacted them 6 times and asked for a refund and the customer service just ignored me. Absolutely shocking. 2 packages arrived today from Lulutox containing 6 bags of the stuff. Tastes horrible. Be careful if you order. Paypal should get rid of these scammers.
I do NOT recommend Luludetox tea at all. It is extremely overpriced for what it is, and honestly, I saw zero results. I followed the instructions and expected at least some benefit, but it felt like a complete waste of money. There are much better and more affordable options out there that actually work. This product did not live up to the hype, and I regret purchasing it. Save your money.
Dont touch this company.. absolute scam and done in such a gentle way promising to sort out a miscommunication from oversupplying by a $172 charge for an order that came from a lightning fast auto select and immediate charge for something you dont intend to buy. And then promise to sort it all out for your with no result . WHAT A SCAM !!!!!!!!!!!!
Not effective as claimed. Not much of a difference in energy levels or weight loss even though I am eating healthily etc. Wish I'd gone for the 30 day money back guarantee but wanted to give it every opportunity Very disappointing
Follow-up · Having used the product for about 12 weeks, I expected to feel more energised and see less bloating which unfortunately wasn't the case. I am continuing to exercise and eat healthily
I absolutely agree - didn't work at all (used for three months straight) and was scammed for three more packets I didn't even buy. STAY AWAY FROM THEM!!! NO STARS - ABSOLUTE CR#P!
Follow-up · Lulutox tea - for weight loss. Scammed when was just looking at one of their promotional emails. I closed it off and they processed a second sale. 60 seconds after seeing the purchase go though my bank contacted them to tell them to stop it - it had already been processed and sent. 60 seconds later. Totally useless . Stay away
Yes myself was changed for an extra bag of tea and when I queried it the email what a drama - I have quite a few bags (my friend gave me his cos he didnt like the taste) and I think the gas is unbearable. tast to me ok quite sutle - I will probably drink them but wont be buying anymore - Would had to think what it would be like if you tried to get a refund - Herendous..
What a scammy scumbag company - I’ve read far too many reviews of theft from your customers accounts - charging extra, not honest about AUD and USD etc. I was considering buying but no way - shame on you - go and get a job instead of scamming!
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My bank has managed to get my full Refund. Do not trust this Add as I quote they are scammers!