Madras Link

Horrible customer service – I purchased 5 pillows from madras link and I was at first pleased that they arrived quickly and I was happy with the quality. However, I discovered that one of the cushions had multiple pain stains on it. I sent an email with photos requesting a replacement, which is where my experience turns badly. The customer service is very poor, and turns what would be a positive experience into a negative one. I would be very hesitant to buy from here again as the communication is extremely bad.

Refund! – I have ordered a lamp, which it was $128 and with a delivery fee came up to $158. Couple days later I got an email stating my order has been refunded without any explanation, why. I thought maybe it’s out of stock so I’ve look the availability and it’s still in stock but this time the product went up to $160. I have sent an email asking for an explanation without any response. Not a happy customer! I wouldn’t order from here again.

Terrible Customer Service – Zero return contact after two attempts to contact them over cushion covers that are almost a month late :( Flashy website but they appear completely disinterested in assisting customers. Buyer beware!

AMAZING WEBSITE! – Exceptionally pleased with my purchase of cushions and a matching door stop. Madras Link have a wonderful range of products at very good prices..... so in love with this website! The items were dispatched quickly. Couldn’t be happier with my transaction!