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I went to Victoria Park Magic Handwash in Perth on a busy Saturday morning. I got more than I paid for in service to my car. The clean was thorough inside and out. I even asked for extra to be done to the headlights and that I would pay on top of already paid for. The Manager kindly did it for free. What better service can you ask for then that! Definitely recommend this place and will be back again. Top job Magic Handwash!! ⭐️⭐️⭐️⭐️⭐️
- Verified purchase
Waste of money!
I purchased a Scoopon voucher for a mini detail at the Karingal site. They did a terrible job. Parts of outer panels were not even washed let alone waxed. Rims were still dirty, door jams and tops of windows dirty, windscreen not cleaned properly and they didn't even use tyre black. I will never use a magic hand again and do not recommend them to anyone!
Purchased in December 2019 at Scoopon.
Horrible service! Wasn’t even cleaned it properly
I went to the plenty valley car wash and I got told it would take around 2 hours to get it cleaned, my kids and I went shopping to kill some time, half and hour longer then we were meant to. We came back and they only vacuumed it, and told me they hadn’t even started washing it yet, I had to wait for another hour! I am really annoyed, not good service and I don’t recommend
Purchased in May 2020 for A$40.00.
I have been to my local Magic in North Fremantle a few times and its been fine. Until the last time a few weeks ago when instead of the usual $49 in and out clean, they wanted plus $40 because of the sand inside.
Just now I received an email offering a cheap rate. Then I read that each franchise can charge its own fees! So I did not have the clean, haven't been back and won't be.
I concede some sand was in the car and an extra fee perhaps would be reasonable but not almost DOUBLE!
Purchased in April 2020.
Amazing clean inside and out. Done in under half an hour!
Excellent communication and a wonderful clean. Genuinely feels like magic when your car is picked up and dropped off feeling like new within half an hour. What an amazing service! I'm never cleaning my car myself again.
Purchased in April 2020 at Magic Hand Car Wash for A$59.00.
Terrible job - will never go back
House keys+car compartment cover lost / money stolen,
Which was denied until they found the car compartment inside the vacuum cleaner.
All back windows uncleaned and still dirty - Streaks everywhere !!
Staff unconcerned I was unable to access my home and wouldn't acknowledge the missing money.
Purchased in March 2020 at Carindale for A$159.00.
very very very poor service
Had outside wash/polish done, after 1 hour and 20mins got a message that my car is ready for pick up but just while approaching the car I already notice and felt that it doesnt look like it was washed at all, when I came close to my car I saw all the dust, dirts, finger prints, and everything is still there like they literally didnt wash my car, the rims yes the grease was gone but only the outer part, inside still super black and greasy i feel like they only washed my rims, I approach one guy and told him bout it showed all the dirts but he ke...eps claiming that must be just water splash from the other cars they are washing like seriously?!! water splash turns into dust on the same spots I left and all windows looks really awful with the marks. Another guy approach and tried to spray and wipe using a cloth, doing it every spot I showed him, after 30mins I told him I cant do it anymore cuz Im rushing already wasted almost 2hours for nothing, so he called his manager, manager insisted showing me the CCTV as a proof they washed but I declined and told him it’s pointless because regardless they washed it they should have done the right job cuz I paid for the service, ended up just driving off cuz there’s nothing they wanna compensate for it other than wiping through a cloth. Soooo disappointed. I wasted money and time, I had to wash it all over again. These photos are just some of the spots
Purchased in March 2020 for A$30.00.
Car looks brand new
I drove into the Ferntree Gully carwash for a much need, impromptu clean and WOW they did a brilliant job. I had the superior wash as the inside of my car was rather dirty and now it looks brand new. I was very impressed that they were able to remove the spilled coffee stains from the center console. I couldn't have vacuumed the carpets and mats as well as they did. I will definitely go to them again.
Purchased in January 2020 for A$70.00.
Gift vouchers Brought and were not Activated
Bought 2 vouchers for my children from Roxburgh Park only for it to close down and re open as Star on calling Magic they 2 new Vouchers however Magic Epping won't redeem them and the closet car wash is miles away lost 110 dollars. Staff at Epping Underground were rude and told us to leave as they want paying clients only well they lost so much business with us and our families.
Purchased in May 2019 for A$104.00.
The reviewer stated that an incentive was offered for this review
Website prices not honoured
I took my car in for what I thought would cost $89. Superior wash plus steam clean of two seats. They told me I had to have a superior service plus. Extra $30. Seats were not the advertised $20 but were $45 each. They did a great job but I cannot help but feel I was conned. I wouldnt go back.
Purchased in November 2019 for A$189.00.
We have come here for a few years to Midland Gate facility and even though we think its overpriced have always been happy. Recently had our car done only to find their was water marks all over it, when we questioned all he could say was it needed a polish, yet these marks weren't their prior, nor do we have such marks after rain, any idiot could see they had left it without drying it. We have since tried to fix this with buying a chamois, but unfortunately it has been left too long
Purchased in September 2019 at Magic Hand Car Wash for A$101.00.
Poor Attention To Detail
I will say great service but thats where it stops. Had to come home a re chamois the car as water marks left all over it. Says on website they blow dry the nooks and crannies (so to speak) so no water marks left on the car when driving. I can tell you they didn't. Had to re wipe down the wheels as smudge marks left on all of them. They say they gloss the tyres, I also had to re do those. Allkleen in bibra lake include door jams in basic wash for same price with a much better finish. Sorry magic car wash but you will never see me again and I definitely wont be recommending the north fremantle branch. Goodbye!!!
Purchased in September 2019 for A$30.00.
3 hours for a 20 minute wash (bar the roof)
This was a Groupon $39 voucher wash at Magic Hand Car Wash North Lakes. It took almost three hours - but I saw the car went in 20 minutes before due for pick up. If you have three hours to kill at a shopping centre, sure, no problem. Not sure how many people fit that category - I sure don't! Then they wanted to add $10 because it's a 4WD. It's a short wheel based vehicle - so we landed on the SUV surcharge of $5. Perhaps that's why the skipped the roof completely... I've asked my better half not to buy these again - just not worth the wasted time (plus the additional cost, and I'll have to do part of the car myself anyway).
Purchased in September 2019 for A$39.00.
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