Highly recommended products and customer care !
My Dolphin S100 pool cleaner is by far the best pool cleaner I have had and recently it has needed repair. I called the team at Maytronics in 17 Mile Rocks and spoke to Dee who I found to be very helpful , friendly and professional.
Sorosh and Leo , the service and repair team , have done an excellent job of repairing my pool cleaner in a prompt and efficient manner which far exceeded my expectations.
Thank you to the team at Maytronics for their exceptional customer service !
Maytronics customer care team fantastic!
I have been looking for a new robotic pool cleaner the past few weeks after our Dolphin of over ten years finally stopped working. After researching online the different cleaners available for my size pool I got a demo model of a different slightly cheaper brand and tried it in my pool a number of times. Most of the time it ended up on its back mid cycle in the middle of the pool after 'falling off' my pool beach. I then had a demo of a Dolphin pool cleaner which did a wonderful job and I decided to buy the the upgraded model of the one I tried.... During the whole process I spoke to the Maytronics Customer Care Team a number of times and they went way beyond the service I expected. Absolutely exceptional. Hopefully I will get another ten years out my new Dolphin.
Excellent product and service
My Dolphin M4 is about 5 years old, and had the foam rollers and filters renewed a few months ago. Yesterday it would run for only a few seconds then stop. I called Maytronics on the Archerfield number and was guided in finding the problem by Sorosh - a pleasant, patient and very helpful representative. The new parts were purchased an hour later from our local Pool Shop, and we are back in business. The M4 has performed admirably, and Maytronics helpful service is fantastic, rare to find this great combination.
I had a Dolphin M4 that I was having a lot of trouble with. I had had it for 5 years. I contacted Maytronics and they came to the rescue. I now have a Dolphin M400. I am using it for the first time today and I can see a big improvement already. I highly recommend Maytronics. They are easy to approach and they aim to please.
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