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ME Bank Online Savings

ME Bank Online Savings

2.1 from 44 reviews · View Statistics

Reviews

  • Transparency
    2.3 (25)
  • Rates and Fees
    3.2 (6)
Previous
Next

Team leaders poor customer service

published

16 year customer.12 calls to bank about duplicate/pending trans they could not fix prob .asked to talk to team leader 8 weeks ago they are to busy to talk to customers or call back .closed 3 acc today

Transparency
1/5
Rates and Fees
3/5
Incentivised Review No
ME (Members Equity) Bank
Digital S.ME (Members Equity) Bank
Judy
JudyAU
  • 3 reviews
  • 2 likes

Gone downhill very fast!

published
Transparency
1/5
Rates and Fees
5/5
Incentivised Review No
ME (Members Equity) Bank
Digital S.ME (Members Equity) Bank

Very poor customer service

published

Poor customer service, loans dept no one available, called several times wanting to fix my home loan waited over 1 hr transferred to several people, they couldn't help, said he was new to the job? contacted again on another day, made it through to the credit card Dept, raised my complaint she transferred me waited again for over 1 hr then was able to Fix for 2 years on the advertised rate, agreed and was emailed a confirmation, then phoned several days later and was told they made a mistake and that it should be a higher rate? questioned this and made a complaint, was left a voice message when I returned the call was told the person involved was not available.

Transparency
1/5
Rates and Fees
2/5
Incentivised Review No
ME (Members Equity) Bank
Digital S.ME (Members Equity) Bank
bbro
bbromelbourne

not good

published

tried to access my me bank online. Didn't accept. Tried to access forgotten password. Would not send email as didn't recognise my email. Rang bank. Given temp password- did not work. Rang again. Went through the process a couple to times. I was then told the technical department would be notified and I would hear from them in about 2 days. Can not access my money which I need to transfer. Couldn't use phone banking as they no longer have it. Very poor

Transparency
1/5
Incentivised Review No
ME (Members Equity) Bank
ME B.ME (Members Equity) Bank
bbro
bbro

already sent this complaint to me bank. Waiting to hear from technician tomorrow. Pointless ringing that number again at the moment.

Savings Accounts

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Noah
NoahSouth East Queensland, QLD

They support criminal behavior and provide scammers a front to hide behind

published
Transparency
1/5
Incentivised Review No
Wills
WillsNsw, 2259
  • 9 reviews
  • 10 likes

Love my Me. It's great for savings and everyday banking

published

The only thing they could fix, is having to use my card a set amount of times per month to get bonus interest. It's a saving account. Should you want the money to stay in there. Otherwise it's easy to use with some great offers for loans and saving

Transparency
5/5
Rates and Fees
5/5
Incentivised Review No

Me bank sucks

published

Me bank sucks, beem it instantly transfers to anybank except me...you have to wait up to 24 hours

They dont do pay id and they dont do candles cash...i have had no rewards for interest

Dont use them

Transparency
3/5
Rates and Fees
3/5
Incentivised Review No

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Next
kiwagyugold
kiwagyugoldMetropolitan Adelaide, SA
  • 2 reviews

Have Reported ME to the ombudsman. Active investigation underway

published

Internet banking not working. This issue has been ongoin for 10 months. Ive been trying to withdraw my own savings and ive been unable to. They are rude and literally dont care that i cant access my funds. I had to open an investigation with the ombudsman just to withdraw my own funds. Stay clear & have this bank shut down for good.

Transparency
1/5
Incentivised Review No
Dean C.
Dean C.
  • 2 reviews

Bonus interest denied

published

I have been a loyal customer of Me Bank for 3 years. In that time i have made atleast 4 tap & go transactions on my savings account.
Last month i fell ill for a few days and was unable to get to the shops to tap my 4th and final tap for the month.
I phoned MeBank and they responded that they would process the bonus interest in 5 working days....that was over 2 weeks ago.
There is no leniency with MeBank.

Transparency
3/5
Incentivised Review No
Savings Accounts

Find out how ME Bank Online Savings compares to other Savings Accounts

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Patrick
PatrickGreater Melbourne (Inner), VIC

Good for online savings and everyday transactions

published
Transparency
4/5
Incentivised Review No
Bill H.
Bill H.Sydney Surrounds, NSW

Overzealous application of rules on bonus interest

published

Totally disillusioned with ME bank They have denied me over $200 bonus interest on my account last month on a petty technicality of one of my required 4 transactions on my Everyday transaction account being a card insert and not tap and go. ME has given me $10 interest on my 250K !! My appeals have fallen on deaf ears. Stark contrast to all their “we’re here for you blah blah” Put your money elsewhere will be my recommendation unless they show me leeway.

Transparency
4/5
Incentivised Review No
KVJC
KVJCSouth East Queensland, QLD

ME Bank App on iPhone

published

I have contacted ME Bank's customer support more than once about the fact that the bank's iPhone app needs to have a two-stage login process. If you are using Face Identification on the iPhone, when you log out of the app you have to immediately cover up the iPhone camera otherwise you are instantly logged back in. There needs to be a preliminary screen like those used by Suncorp, ING, and many others that requires you to select "log in" before the Face Identification screen is implemented.

Incentivised Review No
Savings Accounts

Find out how ME Bank Online Savings compares to other Savings Accounts

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MATTHEW C.
MATTHEW C.Perth, WA
  • 2 reviews

Go elsewhere

published

Have been with ME for 6yrs and they refused to offer a competitive mortgage rate after finishing a fixed term. In fact my interest rates have gone up and during a COVID pandemic where rates have considerably decreased. A male staff member I dealt with was condescending and irritating. ME, how do have any customers left ??

Transparency
1/5
Incentivised Review No
cleone
cleoneVictoria
  • 2 reviews

Good interest rates

published

The interest rates on savings accounts are good. It's a shame it doesn't have OSKO, it means I have to have another account with another bank for fast payments. Tapping my card four times a month for the extra interest is easy enough, I do it all in one shopping day.

Transparency
4/5
Incentivised Review No
Kirsty
KirstySalamander Bay
  • 3 reviews
  • 2 likes

Worst Bank Ever

published

If I could give this bank a zero star I would! They hang up on their customers on purpose during the middle of a phone call. We just want them to discharge our loan so we can transfer it to another bank and they are not one bit helpful, professional or polite. I highly recommend to avoid this bank.

Transparency
1/5
Incentivised Review No

Questions & Answers

Monica Gray
Monica Grayasked

What is the best interest rate for a term deposit for $287,000 for a period of 6 months?

1 answer
TPT
TPT

About 100 billion %. That is about the best you will ever get. I don't know who pays it though. Perhaps you could look up all the banks websites yourself, and come back here and tell us all yourself.

Monica Gray
Monica Grayasked

What is the best interest rate for a term deposit for $287,000 for a period of 6 months?

No answers

Get an answer from our members and ME (Members Equity) Bank representatives

Details

CategorySavings Accounts
Bonus Interest PeriodOngoing
Bonus Interest Conditions

Earn up to 1% p.a. if you:

  • Have both a ME Online Savings Account (OSA) and Everyday Transaction Account (ETA) on the same month;
  • Make at least 4 tap & go purchases per month (settled, not pending) using your ETA debit Mastercard with the Relevant Merchant;
  • Your OSA(s) and ETA(s) must be in the same name (sole name accounts) or names (joint name accounts) for you to be eligible for bonus interest.
Maximum Balance Interest Paid $250,000.00
Interest Rate
Standard Variable Rate 0.05% p.a.
Bonus Variable Rate 0.95% p.a.
Total Interest Rate 1% p.a.
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