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I purchased this item 3 years ago. Yes it is out of warranty, but it was only ever used occasionally, possible 150 to 200 cycles. This is well short of the advertised/expected 1700 cycles. Attempted to get some resolution or at the least some feedback back from the so called customer care on-line form. I have received no response from 2 emails. Sent 2 weeks ago. In my opinion this is not a good product and the customer care is a problem. Buyer beware.
Purchased in February 2018 for $1,000.00.
Don’t waste your money expecting quality of this brand
We bought this dishwasher of Harvey Norman and had it delivered to our house in January 2019. Just two months out of their two year warranty (of course...) it comes up with a drainage fault now and will not do a full cycle anymore, sometimes it goes for two minutes sometimes it runs for an hour but never finishes the cycle.
Miele Customer Service haven’t been helpful as the product is out of warranty and we can’t even get it looked at or fixed because they don’t have a technician in our area.
They advertise with an average 20year lifetime of t...heir products which is why we were happy to pay the high price tag thinking we will get some good use out of it and buy a better product so we produce less electrical waste long term as well. Sadly after barely two years it’s not working anymore and we probably be a mile better off just buying a cheap dishwasher every two years as even the “good brands” don’t last anymore although so much more expensive
Purchased in January 2019 at Harvey Norman for $1,500.00.
Good customer service
We bought our dishwasher less than three years ago, we recently had an issue with the drain/inlet system. Contacted Miele and they sent a technician and fixed it free of charge although it was out of warranty.
Purchased in June 2018 at Harvey Norman for $1,300.00.
Paid a lot of money for this poor product. Nothing but breakdowns and expense. Miele does not want to know you , once out of warranty. In this case you dont get what you pay for.
Purchased in July 2018 at Harvey Norman Retail Stores - Appliances for $1,400.00.
Washer has failed twice in 18 months since new
First fault after 9 months (10 days for a tech to repair) and then a complete failure after another 9 months. Next tech available is 8 days.
When it worked, it did it's job as expected.
What's not expected is such poor reliability from Miele equipment. And such long delays in technical repairs.
Purchased in June 2019 for $1,399.00.
Died after 2.5 years. A complete lemon that never washed or dried properly.
I bought this washing machine and expected great things based on the review. From the start I noticed things never dried properly. After 6 months I noticed the quality of the washes rapidly deteriorating and it got to the point where I had to hand wash most things first. The cutlery tray didn't wash at all. I cleaned it out and still had issues. After 2.5 years I had a F14 error that I could not get around and was not willing to put money into a machine to fix it when I have hated it for over 3/4 of its total life. Complete piece of trash. I will never buy another Miele. I wish I had just got the Bosch from the get go. I now have a Bosch and am loving it - it was half the price and endlessly better at washing.
Purchased at Miele for $1,400.00.
Would not recommend.
After only 5 years my Miele died. I bought a Miele as their brand was highly recommended. I did call Miele and they were not much help as they only give 2 years warranty and after that you’re on your own. Very disappointed, I would not recommend Miele.
Purchased in May 2015 at Harvey Norman Big Buys for $1,399.00.
Poor product and worse after sale service
Have had to call out a service repair person three times in 9 years. Latest incident took several phone calls (over 20 minutes each) over several days before Miele answered. Had to wait another week before a service person was available. Support person was punctual, friendly and competent. He identified problem as a burnt out power board. Repair cost would be $740 and part would not be available for 2 weeks. Support person who said he had a direct line to Miele support took over fifteen minutes on the phone before anyone answered. Very disappointed in a supposedly expensive, high quality product. Service support was almost non-existent. Will not be buying another Miele product.
Purchased in May 2011 at Brisbane Appliance Sales for $1,400.00.
My Miele dishwasher just died after 5 years respectively, not the 20yr advised with in the advertising, I would have expected much better from Miele, as my dishwasher looks like brand new in and out, the call out fee plus part would cost me more, to buy a cheap brand new one which will have warranty come with it.
Wouldn't recommend anyone to buy this product.
Purchased in October 2015 at Bing Lee Online store for $1,199.00.
THis has been a huge disappointment. Just over two and a half years old, power board failure, they said cockroaches, when I finally after a few weeks got some help. The customer service is abysmal. New power board in, lasted five days and failed. We did two loads with one displaying the F13, then decided to go, then failed again, now all buttons will not respond or go nuts flashing. I have tried to tell them it was a power board failure again and to take it back, but so far they haven't answered or read that email correctly. We will never buy...another MIELE product and I advise others to be very careful if they do so. Read the warranty, as they do not cover powerboard failure and will most likely claim it was cockroaches to get out of fixing it without a charge. We should have listened to advice about Miele products. Learnt the hard way.
Purchased in April 2018 at Harvey Norman.
Very poor quality, and non existent after sales service.
Bought a Miele top of the range dishwasher for close to $2K. Used the unit for 3 weeks and it developed a "drain fault". So much for Miele's all new and far better drain pump.
Contacted support and had to wait 5 days for someone from Miele to sort out the issue. Service rep visited and did a good job but still no feedback for Miele. Three weeks later, the same problem occurred .Contacted Miele again and advised "sorry we are closed".
Current view, a mediocre quality product with a supplier who could not care less about after sales service on...ce another victim has been induced to but one of their rubbish machines. Miele, if you can bother to actually stand by your rubbish products its over to you before we contact our Aussie consumer bureau re the removal of this product from our home for a full refund. To be fair, the Miele tech who attended our first product failure did a great job and is truly upset that our machine has not been fixed or replaced.. It's the usual office bound hoards at Miele HQ who offer no backing support, need to be sacked and made to get jobs in the real world. TLDR: Miele is overpriced rubbish with very poor warranty support. The term "rubbish products " certainly comes to mind.
Purchased in November 2020 at Harvey Norman for $1,999.00.
My second Miele dishwasher just died after 4 and 7 years respectively... Not the 20Yr advised within the advertising.. was advised that a service agent would fix and to call back if not happy cost me $175 and advised not worth fixing the thing... have contacted Miele three times since and no reply...
Purchased in September 2014 at Harvey Norman for $1,800.00.
3year and 2months old
will not buy other one cost me $1,199,00 out of warranty by 1 year needs new board and heater not happy should last longer was not cheaper will not cover miele
Purchased in July 2017 at The Good Guys for $1,199.00.
2nd one in 9 years
This is the second Miele in 9 years that has let us down. Spent $400 on repairs on first unit at 4 yrs only for it to break down again 12 months later. Replaced it with same model and this one has only lasted same time. Has shown codes F12 and F13. Carried out cleaning as per manual but no joy. Have had local tech look at it said needs a new board $560 installed but may not solve all problems. Will not be buying Miele again.
Purchased in June 2017 at Betta Home Living for $1,299.00.
Love this brand
Beautiful and practical dish washer we really love it. It’s easy to separate items and load everything so organised and fits a lot into it. Perfect clean dishes every time
Questions & Answers
For everyone who has troubles after the warranty has exprired, AUSTRALIAN consumer law protects you from statutory warranty, which means products must be of acceptable quality, certainly for a dishwasher expecting to last more than 2 years, seek advice from your state business and consumer affairs and also small claims court for a resolution.
Just wondering if this washer has a child lock? I have read the manual several times and am aware of the manual lock (under the handle) to prevent the door from opening.....but what about a child lock for when the toddler pushes buttons and messes up the program cycle?? I cant find an answer and it becoming a real problem here. Please help!
Why avoid contacting the service people ?
Get an answer from our members and Miele representatives
|Category||Dishwashers and Built-in Dishwashers||Dishwashers and Built-in Dishwashers||Dishwashers and Built-in Dishwashers||Dishwashers and Freestanding Dishwashers|
|Features||Child Lock, Cutlery Rack, Eco Mode/Wash and Time Remaining Display||Child Lock, Cutlery Rack, Eco Mode/Wash and Time Remaining Display||Child Lock, Cutlery Rack, Eco Mode/Wash and Time Remaining Display||Child Lock, Cutlery Rack, Eco Mode/Wash and Time Remaining Display|
|Number of Place Settings||14||14||14||14|
|Water Rating||4 star(s)||4 star(s)||4 star(s)||4 star(s)|
|Water Consumption||14 L/wash||14 L/wash||14 L/wash||14 L/wash|
|Energy Rating||3 star(s)||3 star(s)||3 star(s)||3 star(s)|
|Energy Consumption||312 kWh per year||324 kWh per year||312 kWh per year||312 kWh per year|
|Control Panel Position||Front||Front||Front||Front|
|Maximum Noise Level||46 db|
|Number of Programs||5||5||5||4|
|Dimensions||805 x 598 x 570 mm||805 x 598 x 570 mm||805 x 598 x 570 mm||845 x 598 x 600 mm|
|Height Adjustment||65 mm||65 mm||65 mm|
|Manufacturer Warranty||2 year(s)||2 year(s)||2 year(s)||2 year(s)|
|Colour / Finish||CleanSteel||CleanSteel||CleanSteel||CleanSteel|
- MPN: G4203SCABRWS and G4203SCACLST
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