Regret purchasing, will never buy another Miele product
Purchased January 2020. The machine stunk so bad when we first used it my wife wanted it out of the house. Tried running pots and pans cycle with vinegar a few times to get rid of the disgusting odour but it didn't work. Then telephoned Miele customer care, they were aware of the problem in some machines and sent out some Miele Intense Clean for us to use in the machine. The smell was reduced but remained and took about a month to be acceptable. Not at all good for a brand-new machine. We would have thrown it out of the house except for it wash...ing very good - excellent. In April, less than 3 months old it started making loud banging sounds just before water drained out, when there was about I hour remaining in the wash program. At first, I thought it may have been baking dishes hitting each other due to the machine not being stacked correctly but this was not the case. We hoped it was a one-off occurrence, but it wasn't. It didn't happen every wash cycle and we thought if a service call is made it may not make the sound when the service man came. Also, the machine would need to run for about an hour to get to the time when the banging occurs. I decided to video record the sound when it occurred and made several recordings to gather evidence. I even ran the machine empty with nothing in it to prove that it was not stacked incorrectly. I recorded that also to show the serviceman. I made the booking for a service call online - very easy. The serviceman arrived the next week on time (between 8:30am - 12:00pm). The serviceman was very polite and professional. I played a few of the recordings including the recording of the empty machine. He admitted that he had never heard the sound before but said it may be a faulty drain pump. He had one in his vehicle and replaced the part while he was there. I said to the serviceman, I hope that this fixes it because I didn't want him coming back again trying to guess what was wrong with the machine. I also said that if Miele needs to come back it should be with a truck and a replacement machine. The serviceman agreed the machine would need to be replaced under warranty if the new drain pump didn't fix the problem. That night when the machine was used for the first time after the attempted repair the banging sound was worse! I have a recording of the sound again. I telephoned Miele the next morning telling them that the problem was still there and that I wanted the machine replaced. Their answer was no, we need to send a serviceman out to inspect the machine before we can replace it. I am now required to take another half day off work to meet with the serviceman. It is now Saturday night the repair was done Wednesday morning, four days ago. I have four new recordings of this faulty machine and will probably have more before the serviceman comes back next Wednesday. This has totally turned me off ever buying another Miele product. Built to last 20 YEARS is a Con! I would be happy to get just 10years. I was reluctant to write this review and probably would not have if Miele had just said they would replace the machine when I telephoned them on Thursday morning. When I finally get a replacement dishwasher it had better not stink or else, I will not accept it in my house. The ball is in you court Miele. How many more half days will I need to take off work?
Disappointed With Drying Performance
For the premium price paid and the brand reputation, I am disappointed. Crockery in top tray still damp, bowls in middle tray some are wet and bottom tray likewise. Plastics are really wet. We had a F&P for a few years and it dried all incl plastics perfectly.
Unbelievable Quality Dishwasher
It was the best choice to get Miele Happy enough and not disappointed at all. Tough hardworking reliable quality great use of space very convenient to use. Little pricy but it’s Great value for Money.
Good first dishwasher
This is my first dishwasher so I don't really have anything to compare it with. I've been using it for over 2 months now. Overall, I am very happy with it. It's easy to use. The dishes always comes out clean. I am not sure if all dishwashers are as effortless like this one. Miele customer service was very good too.
Might cost a little more but worth every cent.
Purchased Miele dishwasher in November, after struggling for years with a much lesser known dishwasher (Linea) that was included when we built our house. Absolutely thrilled with our purchase. Yes, Miele may be more expensive than some other brands, but well worth it. Cleans dishes, glasses, cutlery to perfection with no need to rinse first. (We had to rewash dishes from our old dishwasher previously.) The quietness is an added bonus. We are very happy and would definitely recommend Miele for anyone looking to purchase new dishwasher.
- G 4930 Jubilee (Freestanding)
- Verified purchase
Another excellent product from Miele!
So we originally had a G4101 in Brilliant White. Was excellent and only had one small issue with a sensor that was replaced. Although we didn't get the MSC for this item, Miele was great and only charged us for the part! Even as it was out of warranty. So with their stepped up game and excellent customer service, we needed a new dishwasher as we left our old one in a rental property.
We decided on this model as it's affordable and has just the cycles we use. It didn't have the cutlery tray in the top like a few models below it, but the higher...energy efficiency and less water usage was a worthwhile trade off. As I like to have all my appliances matching we chose the brilliant white once again. It's been a great dishwasher, even more quiet than the G4101. It's a bit loud when it's empty, as we ran a cycle to clean it out before using, but once dishes are in, it's extremely quiet and the pump and water fill is quieter as well. There are several more adjustable prongs and areas to fit even more things to wash. It's a very simple dishwasher with cycles for most things you'd want to wash. We use Miele rinse aid and detergent tabs and powder, depending on what we are washing. The plastic items seem to dry even better on this new machine as well. My Riedel wine glasses come out spotless and we never rinse anything before using. And not one thing has come out dirty. It has a delay start which is handy to run at night and ready when you get up. This is another Miele product that we have added and couldn't be happier. Delivery was easy and smooth, although they came a bit earlier than they stated.
Once a Miele, always a Miele
We have been using our new Miele dishwasher for four months and have been very happy with its performance.
We were lucky enough to have a Miele dishwasher in our previous rental home, it gave us no issues all the years we were there. As we have now purchased our own home, we knew the dishwasher had to be Miele.
Being quiet and efficient is just the start, these machines deliver consistently amazing results, wash after wash.
The baskets are versatile and modular, so that big chopping board or oversized pot fits easily. When adjusting the bask...ets or shelves, you are reassured things have locked into place with positive feedback. While on the topic of baskets, even when fully loaded, they roll on and out with very little effort. While there are not endless wash cycles to choose from, all your bases are covered. From glass care to intensive and even an auto cycle where the machine figures out the best wash options, based on how dirty the water is. Most cycles can also be sped up by using the turbo button, perfect for when you need clean dishes quickly. We mostly use the auto program for the “usual” load that is run every day or two. It’s never failed giving clean dishes while being economical on resources. The auto cycle is even smart enough to use the prewash water for the main wash, so long as it’s not too dirty.
This was a replacement for our 12year old Bosch dishwasher. It is much quieter and well laid out. The top tray with sliding/height adjustable shelf is very handy and allows for larger items like ladles.
Lower tray rolls very freely and can take you by surprise if not all the way in when you close the door, with tray hitting back wall at high speed. Door feels very light though and a bit flimsy when compared to older Bosch unit.
Overall good machine for the price.
Great dishwasher - washes dishes well.
Very happy with dishwasher. I particularly like the top cutlery tray that keeps my cutlery clean and shiny and allows more room in the drawers below for all of the crockery. This is our second Miele, it runs quietly, has a energy mode, washes everything well. I used to have a cheaper dishwasher and found that I had to re-run the load again sometimes if it did not wash well, with Miele - this is not the case. Washes well everytime.
Purchased in January 2018 for A$1,600.00.
Excellent-very happy with it.
This dishwasher replaces a 16/17 year old Miele dishwasher. I did as much research as I could before purchasing as technology has very much changed over the years.
Ultimately I decided that they were all pretty much of a muchness and given my previous dishwasher had never caused me a problem I went with Miele again.
My old dishwasher was very quiet. This is quieter. The old dishwasher did a great job, but I’m using the same tablets and rinse aid and I’m pretty sure the dishes are coming out much shinier.
My old stainless steel dishwash...er didn’t have clean steel. This one does and it’s made a huge difference. The old one always seemed to need wiping down. This one stays so much cleaner. Overall I’m very happy I decided to stick with Miele. That being said, I did get the service agent out because even after the first wash I wasn’t really happy with the drying. Especially plastics (a challenge for any dishwasher), and got them to extend the drying time. I’m much happier with it since they did that.
- G 4930 BRWS (Brilliant White, Freestanding)
- Verified purchase
Second miele dishwasher purchased in 10yrs. Stacks well, reliable, and quiet machine. We run it overnight with no issues. Needed to increase the run time after trying with a simple eco and not having the best results. Had the machine installed by miele themselves and it was a professional and easy job. Required an additional hose which the installer had to hand. Highly recommend.
Purchased in October 2018.
Awfull persistent smell since day one and only 4 months old
Awful smell always on everything - just like prior reviewer has said. My last Miele was 5/5, this is awful. I’ve tried 4 different brands of tablets. I have rinse aid in .i have scrubbed it inside incl basket drain and all arm jets. Ive put vinegar and bicarbonate soda i as well as straight water rinses. I’ve done finish dishwasher cleaner every week. It’s 4 months installed and it’s awful.
We paid a little more and on advice from the store bought the Miele. It was installed at the end of November and in January we noticed a water mark on our timber floors at the corners of the dishwasher door. Service person came and made a door adjustment. The unit is still leaking, he came back and said it needs a new seal which he doesn’t carry even though he has had to come it twice for the same problem. He will return for a third time in a week and a half. This machine is 2 months old and needs a new seal? Not up to the standard we expected ...from a Miele product. Our floor is also damaged from water leak. We will now have a machine that is fairly new, has damaged very expensive flooring and had a repair done to it. Miele have not been very helpful and we are disappointed in our purchase.
Purchased in October 2018.
Best dishwasher ever.
Best dishwasher I have ever owned. I scrape the food of before placing plates in. The inside space is amazing & I can easily use even when I have all of my family over, which will be 7 people.
Washes clean every time & I extremely rarely will have to rewatch anything due to a poor was.
Purchased in July 2015 for A$1,299.00.
amazing what technology can achieve
have been told not to scrape because sensor wash detects what needs to be doneb,in the two years we had it never got clogged and when it did the rep came out and showed us what to do
- G 4930 SC CLST (CleanSteel, Freestanding)
- Verified purchase
I bought this dishwasher in February 2018, so at the time of writing I've been using it for 11 months. I bought it because I moved into a new house that had a Smeg dishwasher already installed. However, the Smeg really didn't give me the kind of results I was looking for. Cutlery, plates and bowls would regularly come out of it with bits of food still stuck on, and due to the heat generated in the machine they deposits would be baked on and hard to remove. It was the worst-performing dishwasher that I'd ever used, so I sold it on Gumtree and bo...ught the Miele instead. The difference in performance is remarkable. It's very rare for anything to come out of the Miele with food still stuck on it. Maybe one item every 6 or 7 washes, compared with multiple items every wash with the Smeg. The machine is whisper-quiet. You can barely hear it when running. In fact, a few times I've had to go back to the machine to check that it was running, as I couldn't hear it and thought that I had forgotten to push the start button. In terms of usage, I just put it onto the Auto program each time. What that does is employ sensors in the machine to determine how much water to use, what temperature to heat the water to, and how long to run the program based upon the load inside. You can get an impressive amount of stuff into the machine. The top tray is for cutlery - it doesn't have a cutlery basket like most dishwashers, but a dedicated tray. The middle tray can shift up and down to make more room below - very useful if you want to put very tall items into the bottom tray.
Excellent dishwasher. Best we have had
Our F&P one day died so my wife researched and selected the Miele Jubilee SC for our new dishwasher. Wow... we noticed the difference straight away. This dishwasher cleans everything and very very rarely misses any food scraps. We've had this for around 18 months now and still performs excellent since the day we got it. Oh and it is very quiet!
Not a complaint, though once it would not start as we had a bowl in the machine that apparently aimed water toward the door, so the water was able to flow to the bottom and activated the flood switch....Once it dried out, it worked like normal again. To find this out, we had had a technician come and investigate. He made some adjustments so as to perform better (it does) though now doesn't dry as well as it used to. We can live with that, though something to be mindful of when loading the machine (my wife learnt the hard way :p ) Would absolutely recommend Miele to anyone.
Smells after Wash
Disappointed with Miele brand as paid a bit more for what is reputed as the best. Since the first wash, there is an unpleasant odour on all the dishes. I've contacted Miele customer service, received a few 'obvious' actions, even had a technician out to check set-up and machine performance. They left with a couple of descaler tablets and reported all OK. Clearly can't be. I purchased an extra Miele 1m drain hose at my expense to create a high point in case the issue was with the non-return valve. Have lodged a request with Miele to replace it in the hope this is a one-off issue and something the technician can't assess. Unfortunately my perception of Miele products will be swayed by thow they handle my request.
After 18 years with my Dishlex I my first Miele. It’s so quiet cleans fabulously. I would have given 5 stars just one irritating this is the bottom rack rolls back in so it very frustrating loading and unloading I have to put a cloth to stop it doing that.
This dishwasher was installed 17 September 2018. At installation F78 showed and fixed by installer. Second time we used machine the F13 error showed needing a visit by the local technician to fix. Today F24 showed up and we now await the technican. Poor performance in the first 6 weeks of ownership and very disappointing. If it is not running properly after this next fix then Miele will be asked to refund or replace what is obviosly a dud machine.
Questions & Answers
i am interested in the number of place settings and cant find it in any of the details
Hi David, we apologise for the inconvenience of this however we are unable to answer this question at this time. We would like to resolve this with you, can you please contact us on 1300 464 353 or if you believe your machine needs to be looked at by a Miele technician please book a service call using https://www.servicebooking.miele.com.au . Kind regards, Joel.
*Note, the above contact information is for Miele Australia only. To contact New Zealand please call 0800 464 353. For all other countries contact information, please contact your local Miele representative.
How old is the design of this Machine (G 4930 SC)? I can see reviews dating 2016 online, we are on 2020 so is it worth buying a 4 yo design machine?
That's correct, it is a 4 year old machine. As our Miele products are German engineered and tested to the equivalent of 20 years’ average usage they will be a great dishwasher for many years to come.
We have benchmarked these to the market and our innovation/features and performance is consistently strong v’s the competitor.
I have Miele 4930 SCU CLST.
Since I have it, I haven't heard finishing sound like ding ding or music.
Is it normal without sound?
- Miele - G 4930 BRWS - 60cm Freestanding Dishwasher
- Built Under Dishwasher
- Miele - G 4930 U BRWS - 60cm Built-Under Dishwasher
- Miele - G 4930 U CLST - CleanSteel - Built-Under Dishwasher - 60cm Wide
- Integrated Dishwasher
- 60cm Freestanding Dishwasher Clean Steel
- Miele - G 4930 i OBSW - Active Integrated Dishwasher - 60cm
- Built Under Dishwasher
- Miele - G 4930 SC CLST - 60cm Freestanding Dishwasher
- Integrated Dishwasher
- Miele - G 4930 SCI CLST Jubilee - 60cm Integrated Dishwasher
- Built Under Dishwasher
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