ModularWalls

Mould after 9 Months – We recently installed these wall panels and have not had a great experience with them, and the lack of help has caused me to write this review. They were very helpful before we paid, but after, not at all. They are extremely money hungry. Firstly, they told us they had stock, until we paid, then they didn't. Then they gave us rusted posts. Then they gave us a post that was too short. All the while, we had to arrange to pick these up as Modular Walls wanted something like $200 to deliver from the same city, about 45 mins away. We paid a driver $50 each time to pick up, or I picked up myself.

Then, we noticed that all of the mid-section panels were a different color to the top and bottom panels (we got 3 section panels, and the top and bottom panels were 900mm tall each and the middle ones were 600mm). We painted the panels immediately, as you need to paint them within 120 days, according to ModWalls. While trying to select the colors for the posts, and about 9 months after install, we noticed mold coming up on the 600mm panels only. these were the panels that were a different color originally. We spoke to the guy we'd been dealing with at Modular Walls the whole time, and he asked for pics. I showed him photos and he agreed that it was surface mold and told us how to take care of it. Again, this was only about 9 months after install!! They also come with a supposed 10 year warranty,.....hmmm.

I emailed back and told him we'd want these replaced, and that was about 3 weeks ago, and not a peep out of him since. Hows that for ethical products and service?

So I called Taubmans, whose paint we used for this fence, and asked if there was a better paint for surfaces with mold and they said we already used the best. I sent the before & after photos of the fence and panels, and they said that this issue was caused from the panels being left outside in the wet for a long time and is the cause of the mold. Obviously these 600mm panels were on a pallet that ModWalls decided to palm off to us, a small customer, as they were damaged from being left outside.

I am furious, after paying over $7000 for these panels, then the labour and paint costs, only for Modular Walls not to give a crap that they dogded us. You can see the pics here: https://imgur.com/a/SZdEwqQ . You can see the wall is embarrassingly and terribly moldy. This has been painted with Taubmans All Weather paint, which is the best you can get, as I made sure to get the best for what was supposed to be an amazing wall. We're stuck with this eyesore now. We will now have to apply mold killer on it, and repaint it, and hope for the best.

I recommend staying away from these guys. They pretend they care until you pay, then they leave you in the lurch.