Nooro

This company is greedy and conducts itself like a predator. I paid for a 30 day plan at a reduced fee. I did not subscribe to any other service and yet I have been now charged for another 2 months at full rate. Never received any emails or even a receipt. I've tried to cancel but of course, you need to get onto the chat line to do that. I've… Read more

emailed their customer support and received an email from their "AI Assistant" confirming that I had 2 active subscriptions! What a total lie and joke. They've confirmed that I will no longer be charged. As a precaution I've complained to my bank and flagged the potential of being charged again. It is not acceptable to take advantage of people.

I signed up for free trial then they say I’ve subscribed be aware I’ve cancelled by email but they send a reply saying a human will contact you and they do not

I bought the whole body massager. It did not work for over 2 months. I bought numerous pads. The pads did not last a month, like I was told. This is not a good purchase.I would not suggest it.

Being billed since last October 2024 at $39.00 per month for something I didn’t ask for nor do I want or need

I have been stung like many others who have posted reviews... They continue to steal money from my account for a 'subscription' that I never asked for. They refuse to cancel the Plan saying I have to send evidence that I have tried the plan twice.. What plan? I have not received one.I wish I had read these reviews first and am sorry so many others have also been scammed. What sort of company are they when they have no integrity or honesty?

Scam!!! Don’t buy from this company. Signs you up for a mysterious membership and chargers you a monthly fee… no where on the website does it show a membership option or have an easy option to cancel this service. Avoid at all cost!!!!

Ordered an item, phoned them 10-15 minutes later to stop order, but they said they had already shipped it. That was an outright lie, as I got an email several days later to say the item was being shipped that day. DO NOT DEAL WITH THESE PEOPLE!!!

Wish I had read these reviews before ordering. Playing in peoples' insecurities. Placed an order for 4 week plan. App didn't work, and from day 6 was all locked. No response to emails, so I rang to cancel, only to be told that I had signed up to a subscription! Who knew? Not me. Anyway, was told that I'd be given access and subscription cancelled. Let's see next month what happens.

Why ? – I've been charged $29.00 for something I haven't purchased why is this ?

Ripped off no service and faulty APP – Purchased a 28 day Edema course. I double checked with Nooro that is was a once off payment and not a recurring subscription, the response I received from their AI bot follows: "The Edema-Relief 4-Week Plan that you signed up for is a single purchase, not a monthly subscription. You won't be automatically charged for any future plans unless you… Read more

decide to purchase them yourself."

GUESS WHAT I got charged another month and they won't honour the email I got from them saying I wouldn't be charged. STAY AWAY FROM THIS COMPANY also the app for the course didn't work properly so totally ripped off.

Stay away – Knee brace , not comfortable , over priced . Making absolutely no difference at all to my knee pain . Also somehow they signed me as vip and ripped me off $29.90 for that as well . Stay away from this crowd .

Scam - stay away – It’s an absolute scam. Proceed with caution, they make you subscribe to a health club package & then continue to charge you $29 subscription fee. The customer service is non supportive

Approach with Caution – I bought a patella knee brace for about AU$50. It turned up soon enough and I tried it but found it no better than other solutions and somewhat less comfortable. I doubt the "science" behind it. But my real experience that sticks is that I found myself signed up to a mysterious $29 a month subscription to something I know nothing about, and for… Read more

which I never subscribed. I stopped the automatic payment and wrote to Nooro for a refund and I expect a response soon before I approach "Fair Trading".

SCAMMERS – SCAM!!!! This is the same scenario I have experienced: Scammers Ordered a knee brace for $49.95. The web site then opened another page selling other merchandise with buttons to click to proceed. There was no button to click to just get the knee brace. Right at the bottom there was some text hyperlink to continue just with the knee brace. I… Read more

proceeded to payment and submitted it for $49.95. An email came confirming the order for the brace item PLUS another item for a subscription to a newsletter for FREE but only free for 14 days after which they will bill me $39 per month. In other words, they were relying on me to see $49.95 on my credit card statement and think all was in order then start billing me in once a month hoping I would not notice. This business is a scam. I emailed them about the practice. Avoid these scammers.

Scam!!! – Scammers. They continue billing you for a subscription. The app was rubbish could not access the full 4 week program and then got billed for another month to keep the access to something I couldn't use. Do not use PayPal to deal with these people.

What a scam. Do not go near Nooro for any product – Knee brace purchased then were charging me for all these add ons. Do not ever purchase anything from this company. Only offer 35% of the purchase price and then many emails back and forth. I will be contacting Paypal and requesting a full refund.

Unlawful subscription – I bought a knee brace. Next thing they are billing me for some health subscription. Took $39 out of my PayPal without my permission. Have refused to refund me for something I didn't ask for in the first place. I am an elderly pensioner on Limited income. Worried. Want my money back.

Scammers – I ordered a knee brace for $49.95. The web site then opened another page selling other merchandise with buttons to click to proceed. There was no button to click to just get the knee brace. Right at the bottom there was some text hyperlink to continue just with the knee brace. I proceeded to payment and submitted it for $49.95. An email came… Read more

confirming the order for the brace item PLUS another item for a subscription to a newsletter for FREE but only free for 14 days after which they will bill me $39 per month. In other words they were relying on me to see $49.95 on my credit card statement and think all was in order then start billing me in two weeks hoping I would not notice. This business is a scam. I emailed them about the practice and they apologised for the inconvenience but not for the scam in the first place! They provided an AU number for me to call to cancel the subscription which I will do but not being able to trust them means I called the bank to reissue me with a new card meaning I will have to go through all the direct debits attached to the card and update the details. I didn't challenge the $49.95 for the knee brace on the off chance it will help. Avoid these scammers.

Do NOT Purchase - Nooro is a SCAM – Do NOT buy Foot Massager by Nooro it is a SCAM They changed PayPal invoice and charged me double then made an Ongoing Direct Debit Every Day from my PayPal Account. I Only received a full refund because it was through PayPal