O'Brien

My experience with all staff was very good. They were all helpful and provided me with accurate details. All staff were very efficient and willing to assist in any way they could. All staff always acted in a professional and friendly manner.

Staff went above and beyond, taking extraordinary care to reinstall aftermarket wiring on window for handsfree system. A 100ks daily on rural roads with many driving hazards maintaining access was important.

Probably the best call centre I have ever dealt with, very helpful, more than I can say for my insurance company. Every time I rang they had my details available without having to jump through hoops to ID myself. The service facility was prompt, efficient and just as professional, knew what was needed
Would recommend them to anyone.

Booking was very easy and straightforward. The appointment scheduled was 6 days away. Technician attended promptly, was very polite and explained everything in detail regarding the replacement of my front window (approx 15 cm crack and moving). Very relieved and happy once the job was done.

From my initial email request regarding a chipped window screen to the job being completed, the entire process was conducted in under 24 hours with the utmost professionalism. Everything was so easy.

Very prompt, efficient and professional. The staff were very friendly and helpful.
The windscreen was replaced within an hour and was done at my workplace. Excellent job. Thank you very much

From my initial contact with O'Briens to the job being completed, I was impressed by the friendly service. I have always used O'Briens and always will as they are known for their reliability.

The service I experienced with O’Brien Glass was absolutely first class - effective, efficient and polite.

I could not have expected anything better, the service was faultless and I would very happily recommend the company and the excellent manner with which I was treated.

Chose O'brien Glass at Brooklyn Vic. Was so glad I did as found them to be very efficient and professional. I was informed clearly of the process, the wait time and they were happy to answer any queries re the job. Had screen replaced and needed recalibration done. I drove away feeling very comfortable that I was well looked after by these guys. I can honestly recommend this branch

I don't have nothing bad to say. From start to finnish they were kind friendly and explained every thing to me. I will be going back to them in the future

Great service, great price, great technician. We couldn’t be happier. From start to finish we were very impressed with the helpfulness of the staff. Our car is a little exotic but there was no problem getting the glass we needed. Well done!

Great job completed in a timely manner & clean
well presented and friendly.
They offered me replace wipers and asked if my labels were to go in same location.
neat and clean job
very happy

Amazing service and so quick! The crack on my windscreen is gone and it was super cheap. So happy with my windscreen, I had a micro chip on the windscreen and I only had to wait 30 mins for them to repair it in Bankstown.

Needed a windscreen replacement done urgently O'Brien slotted in a same day appointment and completed replacement windscreen within 90mins. Staff were friendly and job was completed with vehicle left in great condition (no glass remnants anywhere)

I needed two small windows replaced as a matter of urgency. I called on the Friday and the job was done on the following Monday. Friendly simple straightforward and skilled service. Great job easily achieved and for a competitive price.

Job was well done. Staff were friendly & helpful . No complaints at all. Location was handy for us. Job was done to a high standard. All in all very happy with O’Brien experience.

Wonderful friendly professional people... so easy to deal with and a great job done ... considering the weather damage and a back log of jobs pending it was just couple of days to wait
.thank you

Fast and friendly service, time management is perfect staff is very nice and knowledgeable.
Excellent job. Job done in hour as claim put through at a time and at place which suited me. I would definitely recommend them and use them again.

We had 12 men on site to lift the glass into place. They all worked well together.
Andrew & John stayed back late to finish the job. Attentive to detail and tidy.

Fast and friendly service. I would highly recommend this service at Mackay QLD.
They were very understanding of my many allergies and made sure that the service team were aware of this. The customer rep on phone booking service was excellent and helpful with making the necessary arrangements for the work to be done at my place of residence.