Ring around guys , much cheaper else were. Got one installed for less than half the price.
These people take advantage of their customers.
Make a couple of phone calls, these guys rely on you being lazy

Dean is one of the most awesome, down to earth tradies I have ever had in my home. He happily advocated on my behalf and provided a professional, quality product at a very affordable price. If you’re in Sydney and you need glass fixed… Ask for Dean!

Absolutely horrible service! I was shocked to hear the man swearing at my partner while my children where in ear shot and when the company were called to complain about it we were called liars! I’m so shocked at how is was handled NEVER AGAIN

Booked and pre-paid a windscreen repair with the Roseville Branch in Sydney. Got a call that afternoon saying the repair guy was running late and wouldn't get there. I said I was fine with the next day or the following day. Their response was maybe on the weekend or the following week which I said wasn't acceptable. Rang their main number who said no other branch could do it as I was in that franchise's area. Zero interest in finding a solution or sending someone from another nearby branch which according to Google maps is only three minutes further away! No interest in customer service or providing the service I paid for in advance. Never again.

After the hail damage from the weekend, they quoted me $1100 for a basic replacement of the windscreen and driverside window. They told me the work would take 1.5 hours. Given that I can purchase the glass brand new myself for $265 for both pieces, this means they are charging $483 per hour labour?! They offered me a 10% discount if I payed now. They then tried to get me to book the vehicle in for repair in 4 weeks time. I have had two other quotes for $550 and $590 and can do the job this week. O'Briens are way over priced!

I was quoted $700 O'Brien Auto Glass for a basic windscreen replacement. I was quoted elsewhere for $295 and $288,
Had an excellent job done by another repairer who came to my home for $288!!!

Called to get a quote on a new windscreen for a Mitsubishi ASX - Initial quote was $730 BUT they'd give me a great deal today and knock it back to $680! How generous! I said this was still a bit much and was informed that a chat with a manager could occur to see if they could do me a better deal! They come back with $500 and they can come and do it in a weeks time! Woo Hoo! I say I'll look elsewhere thanks.

Call the local guy - job will be done in two days time, for the over half of the initial price quoted!

O’Brien are absolutely ridiculous - there must be many people out there who aren't informed enough to know that they are paying absurd prices!!!

The staff at underwood are so friendly and do a professional job. Jodie is amazing and kept me informed as my car couldnt be calibrated on the day but Jodie sorted it out with no problem. Wouldnt use any other company only O'Brien's

I took my car in for an insurance replacement through AAMI, [name removed] from reception (who is not qualified in anything) did a damage report on my vehicle however when I went to collect my car, I noticed they had caused additional damage and cracks to the dashboard but because [name removed] isn't a qualified technician her damage report without this doesn't count as evidence. [name removed] and his branch will not take any responsibility for damages caused even though it is now defected for registration. Do not take your vehicle to the untrustworthy technicians at Alexandria - it will cost you!

Elliot came and fixed a problem with our light's. Wonderful manners and polite very good with communication. Can't recommend obrien-electrical-bendigo enough great service and prices. Great local company and highly recommended.

O'Brien replaced the windscreen on my Audi Q7, and the technician reconnect my dash cam with wrong cable, then made it shorted out( i have replaced with the same new one cost me $550 with the professional dash cam installer i used before, also my dash cam have video record the last min Obrien technician took it down, that could prove my dash cam were working well before they put it back). I send lots of enquiry and email to them but no one give any respond on it, unlucky i need pay for that money for replacement. If you don’t know how to install, just ask before doing it. This is the most basic common sense. Suggest dont go with them if you have another choice.

I worked with Lynda Redfern and her team has never failed to deliver high quality and responsive service to my clients, especially when there were other plumbers that couldn't fix my client's issues. They are very professional, prompt and experienced in providing different options to help solve my client's problems so they can get back to running their business quickly. If you're property manager, hotel operator or facilities manager I highly recommend calling Lynda to find out how she and her team can help you.

Booked for Monday 3/08/2020, given a four hour time frame 12-4pm.
No one arrived, no one called. Turns out booking was 'lost'.
Forced to rebook with ANOTHER 4 hour window 7/08/2020.

Rang for a quote for a 2004 Hilux Ute.
Quoted $599 ,told them I had a quote for $295,straight away dropped price to$395.
Found someone to come out today for$220.These guys are a rip off.BEWARE

Following a crack in my windscreen I sort several quotes for repair. Other repairers happy to quote online or on first call. O’Briens insist on collecting a whole heap of personal data and then you receive a hardsell call from an Indian call centre. The sales agent evasive about total cost of repair rather highlighting all the worthless “benefits” of its service versus competitors. I respectfully declined he quote ($595 for a Hyundai i30, 2013 model) because I had several other quotes for exactly half this price. Next day I started receiving scamming calls from Indian call centre. Always seek multiple quotes when getting any car repairs done!