OpinionWorld
66 reviews
I did a lot of reviews for them maybe a dozen or more but on 3 of them when I had spent 20 minutes and 35 minutes they just said you are not suitable or it just quit on me . Stay away from them as I will not do anymore .
Absolute scam of a survey company. I am a member of many survey companies and never have a problem. This one is the absolute worst and biggest waste of time. Almost all surveys they get you to about 99% and once you answer the very last question will tell you you didn't qualify after wasting at least 20mins. suspended my account and kept the money… Read more
with no explanation and they wont even give you a reason, just the old 'We take data quality very seriously. Companies value the information collected through survey research and are paying for it; therefore, it is important for us to deliver only the best data to them". Ive also been told by others that have used this company that the more surveys you do with them, and the more money you get the more likely they close your account as this has happened t many people I know that are with them.. So many other survey companies out here that deliver a much better experience. The surveys I have been able to get through are often poorly worded and dont take into account what you have previously answered so continue asking irrelevant questions that you have to answer. Do yourself a favour - read the reviews first and don't waste your time with these frauds.
Steer clear of this company. Permanently suspended, took my money/rewards, now have my id information. Grrrr! I have used 4 other survey companies with absolutely no problems for 5+ years. After 6 months have been caught in their ‘verify’ scam. I tried contacting them a couple of times saying I only have a digital photo id - this is becoming… Read more
normal in Australia, finally someone responded. Here is the email correspondence….
Hi S*****,
We appreciate your response.
I know this must be frustrating, but we take data quality seriously as a market research provider. So after reviewing your account activity, we had no choice but to suspend your account.
We do appreciate your time on our panel and apologize for the inconvenience.
Kind regards, Sam OpinionWorld On Fri, 6 Jun at 4:45 PM , S****** ******* <*****@************> wrote: That’s not fair - I have put time into the surveys and have rewards/money on there. The least you could do is pay me out what I have on my account.
I will await your response. S****** *******
Sent from my iPhone
On 7 Jun 2025, at 3:01 am, OpinionWorld <helpdesk@opinionworld.com.au> wrote:
Hi S******,
Thank you for contacting us. Unfortunately, you did not pass our verification process. Protecting our data and information is extremely important to us, so we’ve had no choice but to permanently suspend your account. Thank you for your time and interest in our panel. We wish you all the best.
Kind regards, Sam OpinionWorld On Fri, 6 Jun at 6:47 AM , S***** ******* <*******@*********> wrote: CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. I do not have a physical drivers licence card only digital, can someone please help with this?
Sent from my iPhone
On 6 Jun 2025, at 8:45 pm, Privacy <privacy@dynata.com> wrote:
This is a automated response based on your initial message. If you have already provided the needed information or this is not your concern, please get back to us to confirm.
Hi S****** *******,
Thank you for reaching out to Member Support.
Please note that we use Veriff for quick, easy, and secure verification. When prompted to verify through Veriff, simply upload a real-time image of your physical government issued ID and a photo of yourself – and you’ll be done within minutes!! Note that photos of photos, screenshots, or digital copies of your ID are not accepted.
Veriff is trusted by hundreds of brands worldwide, including Trustpilot and Visa. They will only use your ID for verification purposes. Your information will be encrypted and stored with fully GDPR-compliant Amazon Web Services, located in the European Union. For more information, you can check out Veriff’s Privacy Policy and Security and Compliance statement here: https://www.veriff.com/security-and-compliance
If your inquiry involves a different matter, please provide detailed information and, if possible, a screenshot to expedite the resolution process.
Best Regard,
Reviews with attachments
Scam website taking pictures of your details and giving nothing in return. Warning don't use!!!
Email them to have your account unlocked – I was a little apprehensive when I read all the negative reviews after my account was locked when I tried to verify and cash out, however I emailed them as one reviewer suggested and they unlocked my account two days later. I have successfully redeemed $40 worth of PayPal credit so far. I will note that there is a two redemption limit daily that I… Read more
didn’t see mentioned anywhere. The surveys are long and often bug out but it doesn’t take that long to accumulate 500 points for a $10 voucher.
Another Scam Survey – Darn! Scam too after I read reviews here I saw same notification when I tried redeeming it just to see for myself then surprised that it's the same like others here. Hmmm.. I trusted these surveys because of successful survey I have experienced months ago I didn't expect that be another Scam hmmm.
DO NOT FALL INTO THIS TRAP!!! – This is a scam. I have enough points to redeem e-flexi worth $20 but it wouldn't let me go through saying my new account is under review and it will 72 hrs to complete but it has been a month already. The chat doesn't response to my concerns as well.
Positive reviews
Having the opposite experience of everyone else! – I read these negative reviews after I had done $40 of surveys and was so worried I would not be able to redeem after all that time spent to get them done. My account also said verifying and did not work to redeem the vouchers. I emailed Opinion World and got a response within a couple of hours. I dealt with Lenie who assured me the account had… Read more
been reset so I would be able to redeem. A couple of hours later I tried and was able to get my Coles vouchers sorted. I experienced great customer service but agree they need to change their process with Veriff as it takes a lot longer than they say and does lock the account randomly.
The best survey site! – I was worried when I saw all the negative reviews about the legitimacy of this survey site, but I have had no issues with it. I've made over $100 so far in gift cards and have had no issues with using them. Apart from the occasional closing of surveys because I don't meet the requirements and surveys already reaching their target, I've had great… Read more
success with this survey site. Compared to other paid survey sites around, this one is by far the best. It doesn't take long to earn the minimum amount of points to redeem, and I am sent several surveys every day, so I am able to gain points quickly and redeem rewards regularly.
The best at surveys – The best at surveys, i have signed up with many other survey platforms but Opinion world is by far the best, the payouts are easy to reach and they pay out almost instantly.
Negative reviews
I wasted so much time doing surveys and now it won't let me redeem. Says my account will be verified in 72 hours but i've been waiting for weeks to no avail. Don't waste your time.
Have $100 of rewards. Will only allow me to cash in if I provide Veriff with licence number/passport number, photograph. As if I am going to give such sensitive information online- asking for identity theft!.I use many survey sites who use Veriff and have never been asked for this information on any of them. If you refuse they lock your account and you lose the money they owe you. Stay clear.
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Lacks integrity - withdraws reward offer upon completion of surveys – Lacking integrity. Genuinely filled out a couple surveys, invested more than 20 minutes in a third survey and once 97% complete (possibly entirely complete) when pressing submit, I was advised I was no longer considered suitable for the survey and lost any rewards for this work. I thought my responses were informative. No means to fairly contact to seek a fair resolution.
Recent reviews
Qualification for surveys – What I don't get is that I'm emailed heaps of surveys but I don't qualify for any. I actually completed a survey which took over 30 minutes to complete only to be advised, when I tried to finish the survey, that I didn't qualify. HUH????? I'm finding OpinionWorld a complete waste of time so I'm out of here.
Dont bother – Dont waste your time with this. Like most people on here once i had to verify my account it was permantely locked. You spend hours doing these surveys to only be jibbed once you try to cash out, as they want you to verify your account with ID once that happens your account becomes locked.
99% Scam – I have completed 3-4 surveys now and NONE have been rewarded and at the the end all have said they expired! Don’t waste you time people
Pathetic please do not work for them – Fraud can’t redeem money + it doesn’t matter how best you are for survey they intentionally cancelled survey .fraud big red flag
Extremely concerned / beware / stay alert – Tried to redeem my points last week which should have been a simple process but it was an an absolute disaster unlike all other survey sites I also use eg Octopus and Pure profile one never has any issue in redemption but with Opinion world trying to redeem my points I got almost to the end then they requested identity proof… Read more
documentation ie passport , drivers license and a screen shot of ones face etc Australians are constantly being warned not to submit ones identity documents in such circumstance s no other survey site have I ever been asked for identity documentations including a photo . I emailed the company and got a prompt reply supposedly trying to reassure me that basically because of fraud this security has been introduced to prevent this via DYNATA I still felt very uncomfortable about this and emailed again re my concerns and as of today have not had a reply I feel safer at this stage in not redeeming my points so beware and alert at what you are doing
Big rort – Spend twenty minutes or more on surveys get to99% completed then screened out...happened twice so I cancelled Find a better site my time should be rewarded JUST DONT BOTHER FIND BETTER SITR
SCAM AS PEOPLE ARE SAYING – Exact same scam as other people have mentioned; "couldn't verify" my account and got suspended when trying to redeem rewards. Disgusting.
Low payers – I got payed out 10$ but it took like 3 hours use something else.
Find out how OpinionWorld compares to other Services
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Scammers!!!!!! – Don't waste your time! I spent so long doing surveys and when I tried to redeem my points they suspended my account and now they want my Driver's licence or passport to verify my ID, Seriously they are just a survey site and I don't trust them with my ID
I just discovered it’s a SCAM! – I’ve wasted days and weeks doing these surveys!! Yup, couldn’t verify me email, suspended my account permanently!! Only discovered it when I tried to cash out my rewards and verify my identity.
SCAM! – says its couldnt verify me even though I sent in my licence and a selfie. Had money saved after doing hours of surveys to now be locked out and they won’t re verify me. Dont waste your time.
Don't waste your time – It looks good and it is, but ONLY FOR THEM! IF you make it to reward redemption level and try to claim you will probably be told you are under review for not adhering to rules and your membership is void. So, NO REWARD! These people are not to be trusted!! Don't waste your time and be disappointed.
I am sad now :'( – I am broke as all heck right now. Desperately needed money spent so long doing surveys and I just discovered it was a scam. Shame on them for taking advantage of people who are obviously in need of extra cash. And shame on the businesses that do surveys through this company. How do i report these people. Is this illegal? I want revenge really… Read more
badly. I will not sleep at night till i see these mother effers pay for their sins MWHAHAHAHAHAHAHA. You silly sausages have activated my villain arc.
Available survey stop suddenly with circumlocutory excuses – Opinion world send email to my email account inviting me to join their survey activities. Everythings went well and survey questionnaire were sent to me on a regular base. But when my score added up to more than 200 points, they stopped sending survey invitations. When I contacted the support team and asked assistants, they gave some circumlocutory explanations which is difficult to comprehend and empty promises which lead you to nowhere.
Worst waste of time – you have to do soooo many surveys to earn $10.. they must be joking???
The Ultimate Time Waster – After just recently taking up surveys on Opinionworld I thought that it was going to be a bit better than it was. The points system isn't as good as other survey companies out there but the rewards goal is lower. However upon trying to redeem my first reward I was kicked out of my account. I contacted support and they made me verify my… Read more
identification through Veriff which took them a while to reinstate me. To add further frustration I couldn't redeem because my account needed to be verified by Opinionworld. Finally I was able to redeem $10.00 after a tedious back and forth with the customer service. I did more surveys earning enough to redeem another $10.00 only to be met with an error again saying my account needed to be verified. I have been having a back and forth with the customer representatives ever since and the $10.00 isn't worth the hassle.
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