Optimum Ion 12V 120V Battery Questions & Answers
Can i buy a new charger battery still good but charger damaged.If so how much
I have 2 of these batteries bought off eBay and have only just put one of them to use, I have just read these reviews so I am wondering if I should get my money back, I purchased them 12 months ago for my yacht but hadn’t needed to use them until now, I bought them as 120ah, sounds like they are only 35ah. Can I get one of the test reports so I can have som ammunition.
I would prefer to speak with you direct. You can ph me on 0492824843. But the main thing is you can just request a refund based on all this information. It won’t matter because you won’t even get a response. Who (eBay seller) did you buy it from?
12 mth would be too old for a refund and a report from a different battery would not be legally relevant.. See my older post on an easy AHr test you can do for your own info.
Glad that these ppl have alerted the public. I seen the eBay add for sale $500 or so down from $650 on sale and thought sounds good and cheap but I know nothing of the brand. So did a quick search for Optimum Lithium Battery Review. Could have potentially saved a lot of money and heartache thanks guys.
It's quiet simple folks! There are no cheap lithium batteries that will last, you get what you pay for. The other thing to be careful of is being offered long warranty coverage. 9 times out of 10 you have to pay for a replacement + freight after 6 months.
Sirius Force/Think Out have been doing this for well over a year from what I can see. Almost all reviews I can find for their three brands are 1 star. Every reviewer that was able to test the battery realised the truth.
They must be making a lot of money from this scam. Is there any way of stopping this?
Here is what I have found out: - Sirius Force/Think Out buy the batteries in bulk from AliBaba.com suppliers in China. - They ask the Chinese supplier to put LiFePo4 35AH in a 100AH battery case and pay about $100 per battery. - They brand the batteries either Atomic3, Maverick or Optimum Ion. - Then they false advertise the 35AH as 120AH or 100AH and sell them for $600 in Australia. - The Australian companies selling REAL 100AH batteries for $1,000+ lose customers to a competitor that can get away with scamming their customers because the average person will never test to find the true AH. - eBay or Catch are the only one who can take action against this seller but instead they help the scam seller by deleting bad reviews and the rare customer who realises it's a scam accepts their refund and stays silent.
I have to buy 10 of these for the company I work for so our product can work for as long as possible in a remote area. We have to be 100% sure they will work.
I found all of this out after spending 2 days on the internet reading everything I could, forums, reviews, contacting suppliers on Ali Baba. I asked a few trustworthy Australian battery sellers why they are selling the same 12V 100AH LiFePo4 for double or triple the price of Atomic3, Maverick or Optimum Ion. They all said the same, that they are false advertising, selling fake batteries, lying about AH, pretending 30AH is 100AH or even 300AH.
But no one seems to be doing anything to stop them?
Just imagine of someone bought some of these for medical equipment especially in a power outage which happens often. There would be some serious repercussions you'd think
Sirius Force did the same to me with Maverick 135AH AGM batteries. I went through a very lengthy process and had to start legal proceedings before they refunded me my money on three batteries.
Extreme batteries are doing it right now...how do they keep doing it and who do you complain to. I think im in the wrong game.. I EVEN RANG THEM FIRST!!!!! it was a middle eastern guy i spoke to..complete scammer when i look back on the conversation.
A few weeks after I wrote my review, my boss called Atomic. This time it was an Australian guy on the phone, very professional/knowledgeable, completely convinced my boss they were legit. He buys a 120AH battery against my advice. We tested AH and found it was close to 30AH so we returned and got a refund. It was very difficult to not say, I told you so...
Unfortunately, I did not read your review (Russell) before purchasing an Atomic Number 3, 12v Lithium battery online, 3 days ago. Alarm bells began when I received a text message 5 minutes after I purchased at 11pm on Easter Monday night, saying that it had "been shipped". Although they have a "Track your Item" button on their site, they didn't provide a tracking number. I sent an email requesting that they provide a tracking number and the shipping method. They responded but did not provide a tracking number and said that it would take up to 18 business days for delivery. They have not provided an invoice, just the $Total. So, NO ABN, NO BUSINESS ADDRESS and NO CONTACT NUMBER, just an email address. Seems I could be waiting for up to a month for delivery from Sydney to regional Victoria. The first thing I will do is take it to my Auto Electrician to test the AH. I will let you know the outcome.
Whats the best method for getting your money back from these scammers? I bought one mid way through last year so I can use the ebay buyer protection. I also paid with cc so cant use paypal.
Just keep emailing them, say you tested the battery and it was not as advertised. If you email them at least once a week or daily if you can be bothered, I'm sure they will eventually refund. Maybe say something about how you will leave a bad review, or if you have already written a bad review, say you will remove it if they refund.
Oh dear, I have just bought one online from catch.com.au for my kayak trolling motor, I will immediately get it tested and if it's dodgy I will simply send it back. The point is to have a battery capable of lasting me a day without weighing 30kg+. If I'd seen this review earlier I would have probably steered clear! Optimum lithium ion 100AH, Here we are, after every recharge to test the amps it kept degrading, 4th test it dropped to 46ah from originally 47ah.First test said charged at 100% battery health @60% 138.6minutes drawn @ 20ah so that's 2.3 hrs when it should be at least 5 hrs. This was tested by a professional Battery supplier, they also showed me pictures of the Maverick AGM full of glass, as in cut pieces of glass to increase the weight, left over stuff from the Chinese building boom. So even the cheap AGM is dodgy as hell. These b*states need to be put through the ringer, so far all catch is doing is escalating, someone will call me back, they never do, next person understands my frustration and will escalate it, rinse repeat and I'm getting nowhere. They wanted me to return to some address with no business name because they tried some dodgy business name that isn't even a registered business. Catch are well aware of this scam but they have made more from suckers and rather than losing easy money they rather waste people's time and then advertise on TV, I've bought so much from catch, I actually wanna start a Facebook group for people who got ripped off by catch! 8/1/20 Although I have no time to use the battery and I cancelled my trip because I couldn't trust a dodgy battery 20ks out at sea, I've got a refund from Catch because I finally got in touch with someone from Australia, no problem at all and instant refund but still lost $25 for battery test at Battery Stop and $30 fuel to to collect from a friend's place in Melbourne because they wouldn't deliver outside of Melbourne. I know they call themselves Power World but no-one can get in touch with them but I still have their junk that I'm waiting for them to collect, very expensive to pick up lithium batteries from the country but hey, they stuffed me around now it can bite them on the bum hehehe
Capacity testing is very simple.. (copied from earlier post): 1st check the weight - if a 120Ah LiFePo4 is much under 16kg then it is fake! (a small battery inside a big case) 1. Charge the battery (5 to 10 Amp) until its voltage stops rising. (expect 13.6V) 2. Discharge using a 12V car headlight bulb (eg. 60W=5amp) until the voltage drops to 12V (that's 90% gone) 3. Simple math: 90%=110Ah: 5A (60W) will last 22h.
I'll just take it to Battery Stop in Campbellfield, they do proper testing for almost a week, with a printed diagnostic report for just $25, which is nothing compared to what I paid for the battery. Thanks for your reply anyhow, cheers mate!
extreme thieves. I cant believe humans do this to another. massive scam
At least I got my money back from Catch, a little out of pocket and my little trip to Eildon cancelled because I'm not a billionaire like these Chinese product scammers seem to think
Thank you for the review on the Optimum battery Brian. It has confirmed my suspicions about the quality of this product. I have previously had a similar experience with 2 Maverick AGM batteries, 2nd was a replacement, which tested similar to yours. I purchased that from a company called Think Out and I believe that it may now be operating under the name Sirius Force and your review means I will steer well clear of the Optimum batteries.
Thank you for taking the time to review this battery. I nearly bought four to use in an offgrid application. A slow response from the seller led me to your review. You have saved me a big headache!
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