Origin Institute
45 reviews
I had a really disappointing experience with this business over a refund dispute. What should have been a straightforward process turned into a frustrating back-and-forth with little to no accountability. After being clearly eligible for a refund, I was met with delays, vague responses, and what felt like deliberate stalling. Communication was… Read more
poor—emails either went unanswered or came back with generic replies that didn’t address the issue. It’s incredibly frustrating when a company is quick to take your money but drags its feet when it comes to doing the right thing. Customer service should be about resolving problems, not avoiding them. I wouldn’t recommend this business based on my experience. If something goes wrong, don’t expect it to be handled fairly or efficiently.
Do not believe the reviews on here , not a good company , scammers only seeking your money . Read the real reviews all of them complain about excessive fees unfair payment booking conditions.
I enrolled in an online course with Origin Institute, but it was never clarified on their website that I must be physically present in the state to attend the online session. I was only away on a short 2-day trip, yet they refused to let me attend the course because of that. They then requested a rescheduling fee that was more than half of my… Read more
initial payment, and even after I asked for a refund, they refused to return my money. This situation caused me to miss a job opportunity because I needed the White Card for that position.
I am really unhappy with their poor customer service, lack of clarity, and unfair treatment. I would not recommend this institute to anyone.
Reviews with attachments
Outstanding trainer and class………. Jejejhd uduu heudh hdhdh heudh udhdb
very good behaviour of teacher i become fan of teacher sara she is reall very nice
Very Good teacher explained everything clearly recommended to all the white card seekers.
Very good teacher Sara s Teaching good Behaviour good I refer to my other friends also Big thanks
Good teacher very kind and nice to teach about safety work
Recent reviews
One star is too many. All based in Asia no Australian people to talk too. They will not let you talk to management. Read the fine print cause they have it so no refund if you cancel. Very typical style Asian service set up to take your money.
Misleading Traffic Control Course at Origin Institute – Origin Institute are misleading you about their Traffic Controller Course The units they advertise on their website alone dont qualify you to work directly for a traffic control company. You are supposed to do the TC1-TMI1 Combined Skill Set, which the don't actually offer,and they hide this information in their website in the fine print. Be… Read more
careful, a lot of people have been fooled into studying their useless Traffic Managment and Stop Bat units.
Basic course, no frills, no real training – Firstly, this course was something I paid to attend. It wasn’t a gift, it wasn’t something I was given for free, it was something that I had a financial interest in. • The trainer arrived late – traffic issues apparently • The trainer took around ½ an hour to set up • The course finally started around 0930 • The trainer was dressed in an old… Read more
black t-shirt and pair of shorts made from a pair of cutdown work trousers, he wore an old pair of work boots, giving an overall look that was less than professional • The trainer read every word directly from the PowerPoint, presentation, no explanation was given about anything he read • There was no student engagement throughout the class • The trainer addressed himself to the left hand side of the class, barely acknowledging anyone to his right • For reasons best known to himself, the trainer left the PowerPoint screen projection minimised. • Maybe he was able to read it more easily from his position seated directly behind his computer facing the screen, but it was of little or no benefit to the class • Students attending the class can have little fear of failing the course, the assessment process, as it was conducted on the day, didn’t measure anything in any real way • The class was concluded by around 1330, giving a total time, (less ½ an hour for lunch) of 3 and ½ hours of actual class time, including the ‘assessment’
This was the most poorly organised and run class I have ever attended, it was without doubt the worst I have ever been in. Making sure everyone in the class gets away early doesn’t mean quality training, it means short-cuts and laziness.
Amazing experience. Sarah our instructor went throughly through all the concepts in details. Thank you
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Very good class and a great teacher very good behaviour by teacher
Highly experienced trainer. Good learning material. Good methods of teaching and covering all aspects of the course.
The trainee( Sara S) was so supportive and was clear in all the points and made class lot easier. I’m happy with class.
Sara Knowledgeable of all content Supportive of all clients in the course Efficient use of time
A nice, concise class. Thank you so much for it.
Very useful & interesting class. I have learnt a lot of things in this class. The Trainer Sara is very patient and knowledgeable. Thanks.
Ms. Sara did splendid job. She was well connected with the topic along with participants.
Super satisfied! Thanks to Sara for an amazing class :) it was very dynamic and easy to understand!
Sara was a great teacher instructor!!! Thumbs up Recommended for everyone looking to get the white card
Find out how Origin Institute compares to other Tertiary & Vocational Education Providers
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The best trainer. Trainer is kind and the explanation make me know more knowledge about safety in work place.
Sarah is extremely good and given the required training in a simplified way.
sarah mam was very good we enjoyed alot Thanks for making our day beautiful.
Overall process was efficient and fraught to the point, easy to understand and complete.
Easy to understand because trainer was through and soft spoken..
Sarah is a really good teacher, very patient and kind.
Completed my course recently and was quite happy with the service quality. Thank you so much.
Very good Nice environment Friendly nature and helpful Thank you SARA
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