269 reviews
Beware - I signed up for a month trial that turned out to be a subscription. This was through FB and the post was very deceptive. I could not see any details saying that it was a subscription or that they would take money regularly from my credit card without notifying me, and no details about the currency (it's US dollars). Reaching out to the… Read more
company I was unable to talk to a person and the bot was not at all helpful - standard answers that didn't answer my questions. I repeatedly asked to speak to a person but this request was ignored. The course itself was not something my daughter (the owner of the dog) was prepared to do and so I unsubscribed, never returned to the site and thought I was done, but no.
I did not understand some of the information provided in the advertisement I responded to. Within a few moments, I emailed this business and asked for a review of the activity. The company representative responded immediately, and agreed to my request to cancel my involvement and refund the money I paid. The responding staff member was… Read more
understanding and caring. The company response was rapid and fair acknowledging that it was importance to relieve me of stress with understand urgency. I formed the opinion that they are a good, genuine business that I role recommend!
Eva was a treasure to deal with. We are new to the program and had a few questions only a few lessons in. Eva asked a few additional questions of me and WOW… as a result she gave me some extremely valuable insight into what may also be playing a factor in our pups challenges. Soooo grateful for her and this information. Not to mention several… Read more
excellent tips on how to pivot from the exact lessons to make them suitable and apply to our unique situation. Feeling Blessed to have the opportunity to work with the PawChamp Team and am very hopeful they can help us navigate a nervous system re-set for our Wee Micro Morky Riggs Thank Eva ~ Trigg
Reviews with attachments
Very kind and knowledgeable, brought out some excellent advice and things that I could work on
Stacey gave me some really good tips on how to start with my main issue of Bodhi's jumping on people at the dog park
Gave me some good tips and some further info rmation on a course if needed. I paid for the subscription and I've twice used the online chat. It was answered immediately with good advice.
Christopher was able to help me with my 9 month old GSD.. Was so good to be able to talk to someone who understood. I didn't feel judged like I was failing with his behaviour,I actually feel like I can get him back on track after talking to him
Teresa answered my query succinctly and gave great advice about ideas to try. The photo is Betsy and Nigel living a happy dog's life! They spend most of the day in front of the 'Karen' window so the front yard boundary is close by!
Merci pour le plan de routine à Happy, j'apprécie beaucoup votre disponibilité et votre suivi.
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Hazel has given Storm and I some homework to do and described Storms problem perfectly. She has a horrendous fear of travelling and becomes very anxious on the journey. I will start our work today.
Whenever I have a specific problem with my dog training, I can ask the training experts. All of them are super friendly, and most of all, knowledgeable. I get step by step advice and background information. The experts are patient and understanding. When I feel overwhelmed, they motivate me again. Great team of experts!
Extremely helpful full and offered a follow up in a few days.
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I am bowled over by the support and follow ups by PawChamp vets. Excellent service and comfortable, easy to understand encouragement. A massive thank you.
Hazel thank you for your valuable advice. So excited to practice with Daisy . So grateful.
It’s rather tricky having a Boxer puppy confined to one room after an operation for 3 weeks, which also means me! I’m surprised we both haven’t gone nuts, however this morning received some uplifting advice from Timothée, actually all the guys from PawChamp have been brilliant, obviously know exactly what you’re going through, & are very… Read more
supportive, really helps, you no longer feel alone. Even though I’ve had Boxers for over 30 years you can still learn something new. Thanks Timothée!
Kate was extremely helpful, polite, and human! This made me feel much better with what I am struggling with our newly rehomed dog.
Our puppy has been giving us issues we have never experienced before and April has helped us immensely with plans and guidance to get through this time so our puppy and us can have the best chances of succeeding
Latest follow-ups
SCAMMERS STAY AWAY Oh gosh I wish I found about this service before, they stuck me with the original $20 dollars payment, and didn't realise they set up for auto renewal and now got a new charge on my credit card of USD$ 38.95 and when I tried to… Read more
get the money back (only used the app 2 times because is useless) they denied the reimbursement WHAT A SCAMMERS
Follow-up · I tried to contact them but had no answer until I wrote few reviews and then I got their attention, it wasn't easy to cancel or recover my money, but eventually they asked me what I want it, I said my money back because your product its rubbish and your system is set up to scam your potential customers, they asked me to change my review and I said… Read more
Estoy más que feliz de sentirme acompañada por todo su extraordinario equipo de apoyo. Me alegra no tener que trata con robots que no entienden mis sentimientos y los de mi perro. Este cálido acompañamiento me hace ser más formal en el entrenamiento porque me motiva escuchar sus consejos. Estoy feliz de estar en su equipo. Gracias
Follow-up · Hi… ! Sombra is learning good.
The program was not what i was expecting, but they had a 30 day guarantee...... but in actual fact they don't. So they took my money and refused a refund....not happy at all, just a bloody rip off.
Follow-up · They promised a 30 day full refund if you're weren't happy. Within 24 hours I contacted them saying the program was not what I'd imagined.....multiple emails later I was told I want getting a refund.... they had all the excuses under the sun. They're just a bunch of crooks selling a crap program.
Positive reviews
Very good information, as most people Im quite busy with work, and taking care of Kira. I've had dogs in the past along time ago ,so Im trying to regain all the things I did before with my other dogs.
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Olivia gave me excellent advice on how to try to manage my Cavalier's defiant behaviour. We have tried several methods but still have some issues so it wasn't a straight-forward request. I appreciate the expertise and the availability at all hours as I have an unusual schedule.
I had been charged for a subscription I didn’t realise I had taken out. This was explained to me very tactfully and it was agreed that my subscription would be cancelled. This was done politely and efficiently and I am grateful for the way it was handled.
Negative reviews
I subscribed to this a couple of years ago and did not think it was any good. Then this year they charged me $16 and then a month later over AUD$58. I reached out to them and was advised that I had "re-subscribed". This isn't possible as my dog has now died. The only "proof" they offered was a screen shot to show I had "logged into my account" a… Read more
month ago. This isn't proof at all. And I definitely would NOT have made a subscription for dog training when my dog had passed away. Then when I said, well I still want a refund, they told me it was impossible because I had to show proof that I had used the program and why it didnt work. How can I use a program I didnt subscribe to or use a training program on a dead dog???? There were no emails confirming a subscription had been set up. Not even a link to download the said training program. So how is this even possible?
Same as EVERY other person writing a review . PLEASE DO NOT GO NEAR THEM . App is crap and they sign you up for further instalments without telling you - claiming you can see future payments in the payment section of the app . Vile company and obviously still getting away with it !!!
Pawchamp is Terrible very hard to cancel until they charge you a additional month automatically for$ 38.95. It's a down right Scam. I guess my own fault should have done my resurch. I see alot of people also calling it a scam.
Recent reviews
Everything expert at paw champ is amazing the dedicated team are friendly, polite, and very approachable well done team and thank you for your support, advice and help
The reason I contacted you was dealt with incredibly fast. Very helpful and friendly. I wasn’t happy that I had to contact you again but am happy with the outcome
Wonderful support and expert knowledge from Christopher at PawChamp. Responding to recent behavioural changes after our fur bay and us were attacked recently by a pack of dogs.
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