Reviewer Photos & Videos
I ordered two items a month in advance of my SO's birthday, this was to make sure any delays due to COVID wouldn't effect the items arrival before their birthday. Sadly when the parcel arrived one of the ordered items was missing. This second item was shipped out express but did not arrive in time for my SO's birthday. This was slightly disappointing in an otherwise good experience. The items were good quality.
Best customer service!
I made 2 orders and both had 1 damaged item on transit, Jamie and her team was most helpful and sent the replacement as express postage! Could not be happier with the prompt communication and top care. Items are beautiful quality and as described. Highly recommended & thank you very much! ❤️❤️
Amazing service + very happy with the gift! They quickly confirmed the artwork and it was perfect. Dad has an umlaut in his name (ö); I wasn't sure if they would include foreign letters/accents, but it wasn't a problem. Dad was absolutely delighted with this gift as were we. Can't thank you enough!
Timing-wise for future customers: 7 days from purchase to PF shipping the gift; 11 days to arrive at our house (that's on AusPost though, being a busy time where no one could purchase gifts in-person).
What a Fabulous Website, What a Fabulous Thought, What a Fabulous Gift! I order the Wine Glasses and Wine Bottle Holder and the Earring Stands. I am most impressed and can't wait to hand these gifts over to my friends to see their faces! Thank you, very easy to deal with and speedy delivery.
Only one fault, was the delivery as no one rang the door bell and just left the gifts by the door!
Everything i could imagine! Very happy
Personalised Favours are the best company i have dealt with so far when planning my wedding. From the ordering right up until delivery I had the best communication with the company.
The products I received where also better quality than what I expected.
Very happy Customer!
Both affordable and great quality gifts
Love this company. It’s perfect for those monumental birthdays-18th for us. Great quality gifts with affordability. We purchased a similar product locally and paid more then twice as much, so we are very happy. Great service and communication to top it off
So quick and looks perfect!!
I ordered the engraved cheeseboard for my best friends bday and engagement and it came so quick, and looks amazing! I loved the continuous communication from the company to ensure the design was correct all the way to when it has been delivered
Questions & Answers
are these guys legit? I ordered from NZ for fathers day but I'm worried I won't get it. Communication hasn't been the greatest at all.
Yes they are great and I found their communication really good, you should get an email approx 24-48hrs after you order to confirm your design, confirm it’s all correct then they start making your design. Too easy
I ordered from NZ and they were awesome. Communication I could not fault and delivery was super fast . I am super impressed with them
I am enquiring about my parcel which I got an email about on the 13th Sept. I have not received it ...regards
Matthew M.Personalised Favours
Hi Wendy - our team has just sent you an email regarding your order. We have just checked and it has been delivered this morning. If you are yet to receive it - please respond to our email and we will help you track it down. Thanks so much - Jamie
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