Possum Stopper
4 reviews
Unreliable company who DO NOT follow through – Very poor experience with this company. After promising removal of possums and blocking the possum entry into the roof, they removed 1 possum and did not fix the entry points. They left a trap in the roof for 1 month and did not return to collect the trap or follow up. They do not return calls and the 2nd possum has been in the roof for over 5 months - very frustrating. I would advise not to use their services.
Good Work Possum Stopper! !! – Good work possum stopper . We had a possum living in our chimney for years untill possum stopper came the other day and removed the possum on the spot. Fantastic work guys.
Prompt Service. Thank You Possum Stopper – Prompt Service. Found possum stopper online, called them and they came with same day service and got the possums out They also removed a rats nest for us. Thank you!
Scam artists who don't return calls – Called these guys in early September 2016, due to multiple possums in the roof of our two storey house. Came out on the Saturday and put a one way door in the roof, after supposedly blocking all exit points. Possums didn't fall for it, and were still in the roof a week later. When they returned the next week, they said that the possums had… Read more
created a new entry, so they would block the new point and leave the one way in for another week. Possums were still there a week later.
Week three, they put a trap in the roof on the Saturday, which trapped a possum that day. Trap remained in the roof until Monday, with the possum throwing the trap around the roof all Saturday night and all Sunday night. No one in the house got any sleep. Possum was approximately 4.5 - 5kg, so very large possum. There were still other possums in the roof.
The person who removed the trap said that he had spotted two more entry points, on the other side of the house to where they had been working. He would send out his roofing guy, the weekend of the October long weekend.
No one turned up, received an email that no one would be coming due to the long weekend and very few staff on.
The following week, their roofer turned up, climbed a ladder, and said someone would be out the following week.
No one turned up. Have been phoning since then, no return visit and no one returning the phone calls.
Constantly get an answering service, who promise that a staff member will call back, but no one does.
Have paid $250, had one possum removed, but still have at least two more in the roof that are coming and going at will. They are keeping the family up at night as they tear around our roof, fighting and doing who knows what.
They have now forced a downlight out of the roof into my mother's bedroom. The bracket that holds the light into the roof has been bent in the opposite direction, and only the wires are keeping it from falling to the floor.
The smell of faeces and urine from the roof is flooding into the room, and is absolutely disgusting. Have taped the light back into place, to try and minimise the smell, but some smell is coming through.
Have reported to this to Possum Stoppers, who also have a variety of other names such as Sydney Possum
Removals, but they obviously don't care as they can't be bothered to pick up a phone and return a call.
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Just an update, after this review was put up, they promised that they would return the $250. Have… Read more