Product Key 24
Verified113 reviews
Confusing – I got the key by email..The problem I had was with downloading. There were so many office pro files that I could not work out which was English. Ashok
Positive reviews
Customer Service Excellence – Their Customer Service is excellent. I had made an error in my order over a license key, but there was absolutely no issue with the way they handled & fixed it. It was also done immediately.
Great customer service – After having to replace my personal PC after it died a very friendly customer support staff helped me to reactive my single use Windows 11 license. Very happy and very good customer supprot.
excel – I was having trouble installing excel I was handed over to Daniel on the chat line, he is a magician, gave him control of my computer screen and I just watched on entering pass words here and there while the curser was moving all over the place opening this and that down loading stuff and then he got it, so extremely happy with the service, thank you Daniel
Negative reviews
Scammed me over 5000 dollars for Windows Server 2022 – I purchased Windows Server 2022 from these guys thinking that the company seemed like they operated in multiple countries and hence they were legitimate however upon going to activate my installation of windows server 2022 datacentre, I got an error message saying the product key had been used maximum number of times. I then immediately contacted… Read more
productkey24 via the live chat service and was connected to [Name Removed]. [Name Removed] said that I had already used the product key even after I had sent him all the screenshots he needed as evidence. He said that the company will not process a refund as I have already "used" the key. I was utterly disappointed and have had to lodge a complaint to the ACCC. After countless sleepless nights and finding this review website, I saw many reviewers talking about another software seller named softwaremaster which was legitimate according to other people. I then went to the softwaremaster website and purchased windows server 2022 datacentre at a fraction of the price of the scammers at productkey24. To my surprise, it actually worked and was all legitimate verified by my microsoft business technicians. BEWARE AND DO NOT PURCHASE FROM THESE CROOKS.
Product not available & Unwilling to give a refund – I purchased a product online from: https://productkey24.com/us . They took my money but did not have the product in stock as advertised; consequently unable to download the Microsoft Office 2011. I had to purchase it from another source since needed it urgently for business. It was purchased from Microsoft directly. They are unwilling to give me a… Read more
refund on my purchase with them. They asked for a receipt for my Microsoft purchase and would not accept the screen shots I took from the Microsoft website, my account. Seriously unethical and bad business. It didn't cost much from Productkey24.com but it's the principle of the thing.
BUYER BEWARE – Over 25 emails 6 calls and a non existent tech session for a faulty product..... They are off shore India I think.....they take your money but provide simply the worst customer service ever! I will never purchase from them again....I have spent $130 and I have nothing it is now day 20......
Recent reviews
Great experience – Very easy purchase, download and installation. Was a bit dubious, seemed too good to be true, knowing how greedy Microsoft are. Would like PayPal to be an option without any extra interaction. Great , highly recommend.
Had tech dramas (or it was me) and we got it sorted – I purchased the key a few weeks ago and I got it cheap. Finally got my PC built. Had dramas going wins 10 Home to Win 11 Pro. After finally downloading and a couple of chats through the website, we have it up and running. Appreciated the assistance, though it doesn't appear to be a 24hr hotline as stated. I was left in a bot loop for a bit and had to resort to a phone call to get the ball moving. But it moved nicely.
I was given every assistance possible. Daniel could not have been more helpful and patient. Regards, Peter – I purchased the Microsoft Office for students and it was incompatiable with my old Apple OS
Mel is the best – I've had a change in e-mail address which prevented me from being able to log on. Mel was awesome. My issue was resolved in seconds. Best service I've had by any company is a very long time
Transfer of Product Key to new Laptop – Great, no fuss service. Bought a new laptop and needed to transfer MS Office from my old laptop to new laptop, but I didn't have my Product key. Product Key24 took me through the steps to uninstall and reinstall and to retrieve my Product license key. Staff were patient and helpful in resolving some installation blocks. Good work.
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There is always support available for customers – I purchased 5 Lics key of Microsoft Office for Home use from ProductKey24 in Mar 2022. I applied to all my MiniMac, PCs for my wife/daughters...etc You know, after a few OS upgrades of my miniMac, the whole is running so slow that it is not usable anymore. I bought a Window 11 PC instead (Yes no more iMac !) , unable to register the Home… Read more
office due to number of Lic exceeded.
Email ProductKey24 support, have it resolved the next day.
I will buy from ProductKey24 next time for sure.
Thank you Melissa – I bought a windows 11 pro key last year but never activated but now I need to use it for my new pc I can't activate the key. Melissa was super helpful and gave me new license key. Thank you again!!
Melissa to the rescue - THANK YOU! Purchased wrong key and easily fixed – I bought a windows 11 pro key accidentally and freaked out - i was supposed to grab a windows 10 key. Melissa was super helpful in the chat and gave me a refund in minutes. Thank you again melissa!!! lifesaver!
Talent AND courtesy – Very pleased with the results of my tech session. Very understanding, patient and efficient. Got the job done despite my wanting to chat all the time.
Staff are better than the products!!! – Thank you for your support. Your efforts, quick responses to my queries have been nothing short of amazing!! I will be sure to suggest your service to my family and friends and will continue to buy your products.
Installed! – My contact Daniel was very polite and determined to get my Windows 10 installed after it repeatedly uninstalled itself! I'm appreciative of his persistence and time. Thank you!
Excellent! – I upgraded from windows 7 to windows 10. This was challenging due to error messages on my computer. Jessica walked me through the entire process which took several hours, step by step. Thank you so much, I would not have done it without your support.
Mind Blowing – From the moment I purchased Word 2021 from PRODUCTKEY24 and found that I was unable to install and activated it I was offered quick, concise and regular instructions and directions from the customer support team on how to do it. When I was still unable to carry out this task I was offered to have a technician, free of charge, to remotely link up… Read more
with my laptop via Teamviewer to install Word 2021. At the exact pre arranged appointment time this technician link up remotely and continued relentlessly to sort out a myriad of issues that I had on my laptop which was blocking the installation of Word 2021 and successfully installed and activated the program. I watched the whole procedure and it was simply mind blowing, thankyou to the customer support team and to the technician. Chris
Office 2010 Professional - Awesome – I purchased Office 2010 Professional. Everything works 100%. I can't thank the company enough. Highly recommended. This company is very professional.
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Excellent Support – Having purchased a software item, I could not activate it with the key supplied. Online Chat could not resolve and a technician attended to my problem which was an incompatibility issue with existing software. I am almost 80 years of age and the technical staff were patient and overcame the problem in a professional manner. Top marks to all concerned. Dealing with Product Key 24 was a pleasure.
Solved my issue quickly and with courtesy – Purchased a software package and I could not activate with the Key supplied. Online Chat could not resolve so we organised an appointment online and turns out the issue was an incompatibility issue with existing software. The support person revolved this in minutes and my software was activated in seconds. I am an older user and these issue cause… Read more
me to stress but the service from Productkey 24 was the best experience I could hope for and unlike anything I have had from an online provider. Awesome
Great service – After purchasing and downloading Outlook 2016, I was experiencing an issue activating it. I requested help with another product key, which was sent to me within 24 hours and resolved my problem. Great service and excellent follow up.
Excellent Service and support – Having purchased a product, I was unable to get it activated. On contacting Product Key 24 I was given all the help I needed from the Support Team, which was much appreciated - many thanks.
MS Access 2013 – I purchased the software from product key24 yesterday but it failed to install. The technical support team resolved the issue successfully by upgrading to 2016 as goodwill the following day after booking a technical appointment. Delighted with the software price and excellent support. Would recommend.
Wonderful customer service – Melissa has excelled in providing me with absolute satisfaction, in a problem that was messy and complicated. Couldn't ask for more. Thank you sincerely, if I was 40 years younger, I'd marry you.
Excellent service! – Purchased Windows 11 pro key. Had some issues while installing but received prompt and sufficient help. Thanks a lot! Will certainly use the service again.
Had difficulties installing – Had difficulties installing the product and got errors with the product key being correct. Contacted for support and after running the set up again it worked. Was thankful to have support talk me through to get it working. Product works as expected once installed accurately.
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