Raco Elements 2.5L
Verified1 review
Cheap Construction. Failed within 18 months – Nice aesthetics. Shoddy materials and construction. Flimsy, plastic 'fake wood look' lever mechanism which controls cap/steam whistle failed after only 18 months of use. I have submitted a warranty claim.
Purchased at RACO Cookware for $49.90.
Update: On April 21, 2022, I finally received a reply from Meyer/RACO (25 days after my warranty submission through their website) asking for images of product and its problem area and implying that the kettle is an electrical appliance ("For electrics assessment the following images are required"). I replied today (May 4, 2022) with four images.
Update: I received a reply to my May 4, 2002 message on the same day. It reads: We have completed our assessment of your RACO Elements 2.5L Stovetop Kettle (469160) claim and wish to advise that it is covered by the warranty. We will send you a replacement RACO Elements 2.5L Stovetop Kettle (469160).
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Hi LBH, We are sorry to hear you still have not received a response. Due to a high level of inquiries, response times are taking longer than expected. Someone will get back to you regarding your claim. Again, we apologise for the inconvenience caused.
Regards, The RACO Team