3,650 reviews
AI reviews summary
The overall sentiment for RedBalloon is highly positive, with customers frequently praising the platform's ease of use and the extensive variety of experiences available. The service is particularly valued for gift-giving due to its flexible redemption policies and the long five-year validity period on vouchers. While most experiences are seamless, a small segment of users reported technical friction during the booking process or discrepancies between RedBalloon's availability and that of the third-party providers.
Pros
Cons
Verdict
RedBalloon is a highly reliable and convenient platform for purchasing experience-based gifts, backed by a user-friendly website and a generous five-year validity period. While it excels in variety and customer service, users should be aware of potential scheduling desynchronisation with third-party vendors and may wish to cross-check direct vendor pricing before finalising a purchase.
Purchased a voucher gift for a friend. Process was smooth and voucher arrived promptly via email. Flash sale made for an easy decision to try Red Balloon for the first time. Experience has encouraged me to use again. Show reply
So many options I ended up choosing a voucher for my friends 60th. She was absolutely thrilled. The process was easy and I appreciated the delayed email so that it arrived on her birthday. Show reply
We had a wonderful time with our family on the adventure and saw some incredible wildlife. The tour providers were knowledgeable about the history of the area and the creatures we saw. Show reply
Reviews with attachments
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Booking was easy & information provided covered everything you need to know. The actual tour was way better than expected. The tour guide was very informative & we learnt a lot. Thoroughly recommend this tour & would love to do it again. Show reply
Perfect for a gift idea.the jet skis on the Gold Coast were amazing Show reply
Fantastic and seamless booking. Will definitely use red balloon again! Show reply
Great options for a special occasion such as an anniversary picnic in the Royal Botanical Gardens. Show reply
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Booked the Bottomless Brunch Afloat experience through Red Balloon. Booking on their site was very easy. I had questions, and contacting them over the phone was quick - they double checked things for me and found out answers to all my questions. The experience went really well and my friends loved it. Show reply
Easy way to find all your holdiay experiences. Had a great morning out in Surfers Paradise on QuackaDuck. Red Balloon made the while ticket purchase easy. Show reply
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It’s been an excellent site for me over the years to find unique and exciting gifts for my loved ones. They have a good range of experiences for men, women, kids and couples which makes it such a great place to find the right gift for almost anyone. I’ve also been gifted experiences from redballoon, most recently was a dining experience and I have been thoroughly satisfied and the experience met my expectations Show reply
I got my daughter a voucher for a trail ride and she absolutely loved the whole experience, we were both very impressed and will be buying more of the same trail ride in the future Show reply
The crew members were amazing, the food was tasty and we were all very well looked after and cared for. Definitely worth anyone’s time Show reply
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We were thrilled with our accommodation. Had we not have received red balloon gift cards we would not have considered Villa Howden which turned out to be exceptional accommodation in a beautiful location which we wouldn’t have considered otherwise. Show reply
Had a Valentine's lunch at 1837 wines barossa- booked through red balloon. The booking system was easy to follow and book in the time we wanted. The venue was exceptional, great food , service and atmosphere. Will definitely be using Red Balloon again to book experiences in the future. Show reply
Red balloon made sure our booking went according to plan even when it was booked at last minute. Thanks for creating a beautiful memory for us. Show reply
We purchased a voucher to go on an experience using the value of another voucher I was given but couldn't get to the location. The new voucher will allow my husband and myself to go on an experience together. Show reply
Easy way to book my reservation to gorge wild life park. Simple and easy to navigate with quick email with confirmation! Show reply
Great gift for my daughter and her partner as a Christmas gift. THEY LOVED IT!!! I've now purchased a Italian Cooking Course for a upcoming birthday, as they enjoyed this class so much. They couldn't recommend it enough. Show reply
Latest follow-ups
A quick and convenient way to purchase a gift. Allows the respondent to choose something of their liking. Show reply
Follow-up · Use email as prime option for delivery and experience no problem. No issues with redemption. There is a vast and expansive variety of experiences that would suit everyone's needs.
The site is easy to use and find activities close to you. I am a bit disappointed as I had already purchased previously and when I went to book the session in I found out closed at that location I was given a voucher code to use but then it cost me more to book at another location. Show reply
Follow-up · No I had to pay the difference The re booking was easy It was a lot further to travel
..Bought a BBQ experience for a friend's 50th birthday. The restaurant closed. I provided proof of its closing. Red Balloon were prompt and friendly in changing the voucher to a generic Red Balloon experience for the same value. (Thankyou so much.) Rated 5 for when things get bumpy! Show reply
Follow-up · Hi - Email reply came around 24 hrs, an online generic replacement was provided by Red Balloon. Has yet to be used..
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In-depth reviews
The laneway was a vibrant little corner of Melbourne that l didn’t know existed. The pick up was easy, but as it was a cold day, we weren’t sure where we could eat that was warm and cosy. The guy from the pick up shop allowed us to use one of his tables and it had a heater, so that was a tick. The food was well presented in little take away… Read more
containers with lids. There were many dips and spreads and cheeses and cured meat and a scattering of chips, but when we looked at it we weren’t quite sure how to eat it. There were no biscuits or bread to put the dips and spreads on. There were several wooden spoons provided. There was a random pot of olive oil (maybe nice bread?). We went back to the shop and asked if we could purchase some Turkish bread, and he gave us some on the house. That made things easier as we could spread the dips on. We then realised we had no serviettes, so back to the shop we went. The man noticed us struggling to eat and came with plates and cutlery. So, 5 stars for attentiveness, helpfulness and service, and yummy food, 2 stars for lack of thought into what was added and how we were to eat it. If it was a sunny day and we went to the banks of the Yarra and sat down, I am not sure how we would have mannaged
I booked this for my parents, and it honestly couldn’t have gone better. From the moment we arrived, the staff were warm, professional, and made everyone feel completely at ease. It was especially reassuring for my parents, who were a little nervous at first—but the team took the time to explain everything and made it such a comfortable… Read more · 1
experience.
The flight itself was absolutely breathtaking. Seeing everything from above gave us a whole new perspective, and the views were just unforgettable. It felt like such a special way to spend time together as a family.
What really made it stand out was how smooth and well-organized everything was. The pilot was fantastic—friendly, knowledgeable, and clearly very experienced, which made the whole ride feel safe and enjoyable.
This was more than just an activity—it turned into a really meaningful memory for all of us. I’m so glad I got to share it with my parents, and I’d highly recommend it to anyone looking for something unique and memorable.
Food safari – I recently used my $250 red balloon voucher for a special occasion celebratory dinner and drinks whilst in Sydney with my fiance (recently engaged). We enjoyed a 3 course meal with a bottle of wine to match at the new safari style meat and wine co at Circular Quay in Sydney's CBD. The booking was made promptly and the staff were very accommodating… Read more · 1
to ensure we could secure a seat on such short notice. The service did not dissapoint despite the restaurant being fully booked! We shared a garlic bread to start, enjoyed calamari and pork belly bites for entrees, followed by a steak and ribs for main with chips and mash then finished off with a creme brulee and a chocolate fondant for desert. The wait staff even put a sparkler and candle on the plate of the desert with a 'congratulations' message written in chocolate on the side. It was a very special dinner experience, the food was fantastic and we were very full when we left! The wine was a cab sav from South Australia which was a perfect accompaniment to all of the food enjoyed on the evening. The decor inside the restaurant was carefully curated and it really made us feel like we were dining in the savanah. I would definately recommend dining at this restaurant, and the fact that the red balloon voucher covered the entire bill made the experience even better!
Recent reviews
The offers on RedBalloon have a wide range suitable to all interests and caters to families as well. We found the experience we liked as a family and the booking system is great allowing a 5 year period to redeem the vouchers! Will definitely recommend Show reply
Received a gift card for these guys years ago, was pleasantly surprised how easy it was to use on their website to redeem at checkout - thought I might have to jump through hoops but it was great (and even showed expiry). Show reply
The process of purchasing a voucher is simple and straightforward. The only reason I didn't give a fifth star was because the payment process didn't give the option of paying by PayPal. Show reply
What a fabulous website to navigate and browse through all of these wonderful experiences. We ended up purchasing the most unique gift for our friends 60th birthday present and can't wait for him to use it. Thanks again Redballon. Show reply
Easy to purchase a gift voucher, which can be used by the recipient on any experience of their choosing, in the next 5 years. So many different options, happy to let them choose! Quick and easy to do online. Show reply
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Hi Debbie, thank you for sharing your feedback, sounds… Read more (+1 reply)