Reposit Power

Excellent customer service – After encountering some frustrating problems with our Reposit battery monitoring system, Reposit went above and beyond in helping us to identify the issue and find a solution. It’s been a while since I last experienced customer service of such a high standard! Show reply

Instant Quote Data [Content Removed] [Content Removed] – I went through the 45s instant quote questionnaire. But found out that it’s not instant at all they and they need to send it to me. So I gave up my personal details to them (no data privacy promises) and hit submit. Only there was another problem. I don’t “meet their criteria, goodbye”. But now they have my personal information and I have no way of protecting it from being sold. [Content Removed] ALERT.

Peace of Mind (Mostly) – I am very happy with my VPP Reposit solar and battery system. Like some other reviewers I had had questions about what was quoted to be installed and what was actually installed. I raised these discrepancies with Reposit and to my surprise I was given refunds for items that were not installed. Well done Reposit. In my opinion there is no point in… Read more ·  3

installing a system to still see bills at the end of each quarter so from all VPP plans in Victoria, Reposit was the only one for me. It has now been installed for 4 months and it has been a breeze month on month with one small caveat. I would love to see a real time app that I can access to see my monthly consumption so that I can plan accordingly. Like having an EV, it is a little bit of range anxiety when you don't have the data at your finger tips. Yes, there are emails letting you know you have used 50%, etc but I just like more certainty.

Reposit did my solar system calculations based on my previous years consumption but I had also added an EV to the mix which they say they have calculated into my month by month consumption plan. It seems to be true that my system is carrying 100% of my EV charging within my monthly No Bill limit. This obviously reduces my travel expenses by a further $150-$180 a month. A bonus that can't be ignored.

To date, I am very impressed with the Reposit team, the quality of the products and the peace of mind that if something were to happen to the system, Reposit will send out a team to fix and maintain any issue as it is in their financial interest to do so.

I give this No Bill program a 9.5/10 (minus .5 for the lack of a live monitoring app)

Good company with people who care, but likely due to demand response times can be slow – Overall happy with the service Reposit is providing, the no bill option is great for anyone who either wants to get rid of any concerns over future power prices or just doesn't want to micro-manage their solar deployment to get the most out of grid credit or even maintain their own system. However, my deployment ended up having a few minor… Read more ·  1

issues, all of which are now resolved. Issues experienced: - Reposit market that if there's any change to quoted parts that they'll inform you before install, this didn't happen, while the changes were minor (higher capacity panels same make) and some other minor items it was a surprise when I learned about this after the installer had finished (rather than before they started) - Poor communication between Reposit & their installers, as there were substantial differences from my quote to what was installed, it took more than 2 months to sort out my invoice, all while their automated systems kept asking me for payment - Sometimes not doing what they say they would from Reposit, e.g. "we'll get back to you this afternoon" and then not hear from them for days. IMHO, a "I'm still looking into it" email/text other is better than missing a commitment. - Automated emails can not be replied to as it goes to an un-monitored email address while the automated email they sent makes no mention of where to reply to or not reply to the email sent, just leading to more confusion & delays in communications.

I realise some of the above sounds somewhat average, and in the moment it felt that way, however, they did escalate the issues internally. If I called rather than email they generally would try to address my concerns immediately. The team were always friendly and went out of their way to ensure I was happy. I honestly believe that some of this was young company teething issues combined with a large work backlog due to half of Australia trying to sort out their power bills for fear of massive increases (unprecedented demand). Things can and will go wrong, therefore I judge a company far more on how they handle issues, and there I can not fault Reposit, after all was said and done, it was just a few more phone calls & emails than I would have liked but really no skin off my teeth and I have what I wanted in the first place.

I now have a house battery + a moderate solar array performing very well. Also during all the installation related issues I was immediately paying no power bills at all, which is always a great thing.

No guesswork, No fuss, NO BILL! – Generating all our household energy needs both day and night without worrying about tariffs, cloudy days or long showers is an absolute win/win, for my family and the planet. Having no bill makes it so much easier to manage a household budget, as every knows this is the most inconsistent bill a household has to deal with throughout the year.… Read more

Adding to this the installation and ongoing support from Reposit far exceeded my expectations as they kept us informed and updated on progress making the whole experience a 10/10.

So simple and big savings with No Bills – We got the no bills system installed a few months back. We had been meaning to switch to solar for a while, but every time we had gone to organise quotes, make decisions on panels, battery sizes etc it always just got too hard and complicated. The team were great and took care of everything, from organising all the tradies through to dealing with… Read more

our electricity company and organising the government rebate, which was fantastic.

We also thought the no bills scheme was pretty interesting. We worked out that our savings covered the initial costs within 3.5 years, so there is big upside in the future! Plus, it is great to be using green energy and part of a scheme that can fundamentally change how we use power. I reckon in 10 years everyone will be on a scheme like this.

Reposit and a battery has made a huge difference to my solar system – I have a 6kw solar system and added a 10kw lg battery and reposit controller a few years ago. I couldn’t be happier with the choices made and would highly recommend reposit. The app allows me to monitor the system real time. The reposit controller learns the normal household energy usage and optimises the battery charging and discharging during… Read more

peak and off peak periods to minimise household energy costs. I find in summer that I am still exporting a lot of solar power back to the grid so am planning to add a second batter to the system. Anyone with solar panels should seriously think about adding a battery and reposit controller to their system.

A must have with solar power batteries – I have been a Reposit Power customer for a number of years now after getting a battery installed. I have found the mobile app useful to monitor our house usage to better manage what appliances we use and when. Additionally, Reposit do a good job of managing the infrastructure usage by determining the most efficient way to utilise the power. This… Read more

is based on the weather, time of day and cost of the grid power and battery charge levels. If you intend on getting solar and battery installed I would recommend Reposit as a must have.

Reposit has helped eliminate our annual electricity charges – When we had a 2.8kw solar system installed 12 years ago, we were delighted with the associated 50c/kw we received for power exported to the grid. It didn't change our power usage but it helped to offset our power bills. Five years ago, as solar panels and batteries became less expensive, we decided to install a second solar system, aided by… Read more

Government financial incentives. Our supplier recommended a 5.6kw system, a 5kw storage battery, and Reposit as a control system so we could fully realise the benefits of our investment. As retirees, we are home using power during the day as well as in peak morning and evening time slots. By monitoring our usage patterns and weather forecasts, Reposit controls when we use power from the solar panels, battery or the grid, battery storage from our surplus daytime production and overnight, off peak, battery top up from the grid to meet early morning demand.

Experience in the first year showed we were still exporting a significant amount of power to the grid after the battery was full. Analysis showed it would be cost effective to install a second (10kw) battery to store our surplus production, with both batteries being jointly controlled by Reposit. Since then, our electicity charges across the year have been consistently negative, with the surpluses being used to pay for other utility charges and a significant portion of our rates. Our investment in Reposit has been critical to achieving this outcome. They constantly review their algorithms to fine tune our unit.

Awesome Service – Have had Reposit installed with our solar panels and battery. The service from all the guys at Reposit has been first class. Always happy to discuss the product and work with me when I needed some help in relation to the battery etc. Would recommend.

Reposit has worked well for me for five years – Since 2016 Reposit has managed 4kw solar on the roof with 10kwh battery. It has been reliable, and saved me money. I like getting the grid credits on top of the feed in tariff.

Reposit provides the technology for my house to become a micro power station. Service has be superlative – Reposit was installed with my PVs and 7kWh Tesla Powerwall In 2015. 2019 Nissan EV. $230 was the power bilk for whole lot last quarter. After 6 years very happy.

It's a very smart problem solver, that's really easy to use – I've been using the Reposit Power system for several years now with a domestic battery and 6.6kW PV solar system. I've also signed up to export electricity to the grid for credits as part of a virtual power station, that's accessed automatically when the grid has an urgent need. The Reposit system just works seamlessly in the background,… Read more

optimising the battery utilisation. It reports how the PV and battery are working - when I am curious. It even "learns" customer usage patterns, and uses real time weather forecasting to predict periods of higher demand. Reposit has even identified and notified me of problems with our hardware that would otherwise have gone unnoticed for some time. It's a great system, supported and managed by a knowledgeable human crew that are locally based. From a user perspective, it just runs itself - it's a problem solver, and I like that it makes no demands for my attention.

No bill - Smooth, quick and easy onboarding – We onboarded within 1 month to no electricity bill product. The process was easy, with minimal effort from us. Their staff was very friendly and highly professional. Can't recommend enough.

Fantastic Product and Service - No more bill for me :) – Have recently had the Reposit system installed and have said goodbye to electricity bills! The entire process was so easy and the team at Reposit communicated frequently from start to finish. Their installers worked quickly and the end result is very neat and high quality. Thanks Reposit!

Happy No-Bill Customers – We have been on the Reposit No Bill system for a few months now and are really happy with our setup. Buying a new solar system is a bit intimidating because of the costs involved, but we found Reposit's customer service really friendly and helpful. They were able to answer all our questions and help us to feel comfortable making this investment. … Read more

The panels, battery, and controller look fantastic, and have been working great. Best of all though is the peace of mind that all our bills are taken care of and we simply don't need to worry about it.

We would definitely recommend Reposit to anyone looking to reduce their carbon footprint and get rid of their energy bills.

Unreliable and poor response to problems – The Reposit system was installed with my solar system and meter upgrade. It has been unreliable since installation and numerous visits by a contractor and fitting of signal booster and new aerial haven't led to any sustained performance. Reposit staff regularly try to shift blame to my wifi connection: I am able to counter that the connection… Read more

supports the inverter unit, lighting, irrigation, security, etc. without any problems or dropouts. It is noticeable that the aerial for Reposit is a tiny stub thing and the contractor upgraded it to an unsubstantial magnet attached generic aerial with little change in reliability. The SolarEdge inverter system has a large solid aerial and has performed reliably. The inverter is on the inside in my garage located immediately behind the meter box containing the Reposit kit. Waste of time and money.

Product Recalled now Delaying Tactics on Replacement No Firm Replacement Date – Installed Reposit Kit 41 cost me $880 in Sept 2016, come late May 2017, their Reposit kit is subject to a Product Safety Recall on Government website as the device does not comply with Australian Standards. Attempted to obtain replacement date from Reposit Power, given Sept 2017 as the date for Replacement in email on a number of occasions. Now am… Read more

being told end of November but Reposit refuse to name their contractors who are engaged with the replacement process.. Another customer in Sydney have had their Reposit Kit replaced and are also Natural Solar customers in August. I am told because I am a Natural Solar customer that I have to wait longer as the installation by them was dodgy. Even though no-one from Reposit has inspected my installation at my premises they have formed this opinion based upon statistics. Waiting 7 months is unacceptable and knowing others have already had theirs replaced. The device can possibly electrocute anyone who touches it. Reposit refuse to nominate who their installer is to replace my kit, even though I know HCB Solar have already carried this same replacement for product safety recall in Sydney.