??!

Great service

Jamie and his team at resolve finance have been extremely helpful throughout the entire process. No hidden costs and did all the work for me. Would highly recommend and choose resolve finance again.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used for:First Home
1 comment
Hi Cass, thank you so much for sharing your experience with us! We are so happy to hear you had a great experience with Jamie and his team. Kind Regards, Resolve Finance

Great service!

I highly recommend using Resolve Finance.
Jamie Moody is our broker and he has provided us excellent services throughout our whole experience.
He is continually updating us on any progress and always confirming we are feeling good step by step.
He always has his clients interest at heart and we could not be happier with the services we have received.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used for:First Home
1 comment
Hi Ashleigh, thank you for sharing your experience with us! We always love to hear back from our customers and appreciate you taking the time to do so. Kind Regards, Resolve Finance.

Home loan approved.

My broker, Christine. I am highly recommened her as a broker with how fast she work and the clearly informations she gave me as a first home buyer who has no idea how does it work. She makes it so convenient as one stop service. We will definitely come back to see her again.

Transparency
Customer Service
Application Process
Timeliness
Loan Start DateAugust 2019
Loan used for:First Home
1 comment
Hi Rin, thank you for taking the time to share your feedback with us. We love to see our customers sharing their experience with us. Kind Regards, Resolve Finance.

Home Loan Approved!!

Our broker is Christine, and we are very happy with the service she has provided.

We did experience some communication issues at the start; however, our feedback was taken on board immediately and the service provided has been outstanding. Christine worked to tight timeframes and managed to get our application approved with tight deadlines imposed by the real estate for our land contract.

As we are building with Boutique Homes it was really convenient that Resolve Finance could liaise directly with Boutique as necessary.

Highly recommended.

Transparency
Customer Service
Application Process
Timeliness
Loan used for:Home Construction
1 comment
Hi Danielle, thank you for taking the time to share your experience with us. We love to hear back from our customers. Kind Regards, Resolve Finance.

Super Helpful

We used Resolve finance for simplicity with our Boutique Home construction. Michael from Surf Coast was super helpful and helped us through the process which at times was not smooth thanks to the banks. He got us a reduced rate and thank him for his assistance through the process. Happy customer!

Transparency
Customer Service
Timeliness
Loan TypeVariable Rate
Loan used for:Home Construction
1 comment
Hi Dan, thank you for taking the time to share your experience with us! We love to hear back from our customers. Kind Regards, Resolve Finance.

Excellent!

We are building our first home through Boutique Homes and for simplicity decided to use Resolve Conveyancing to assist us with our land contract review and settlement.

To say the real estate we were dealing with was difficult is an understatement. He was rude, pushy and clueless when it came to contracts...despite this the team at Resolve were more than helpful in assisting us to deal with the real estate agent. Todd Allen was fantastic, particularly in reviewing our contract. The land contract had a number of complex issues that Resolve managed to work through and we have just settled our land. The contract review and land settlement were easy and communication throughout the process was excellent. I highly recommend the Resolve Conveyancing team.

1 comment
Hi Danielle, thank you for taking the time to share your feedback with us. We love to hear back from our customers and appreciate the time you took to do so. Kind Regards, Resolve Finance.

Wouldn’t recommend

The person we dealt with first provided us with wrong borrowing amount so loan fell thru and we had to change all our home design to reduce home amount and pay out things.
Then was provided wrong information and details and some paperwork wasn’t checked properly before it was lodged a second time so took us much longer to actually get approved.
Mistakes were made which shouldn’t have been and I felt I was the one calling around to double check things with builder and land developers, also chasing up with broker on stuff I shouldn’t have been doing these sort of things. But luckily calling highlighted more mistakes which were fixed but took much longer before we could actually get approved and start building.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateJanuary 2019
Loan used for:First Home
1 comment
Hi Dan, we are sorry to hear about your experience with Resolve Finance. Customer feedback is very important to us and we have sent you a private message so we can discuss this further to find a resolution. Kind Regards, Resolve Finance.

Jamie has been outstanding!

Jamie (our mortgage broker) has been beyond incredible. As my partner and I are first home buyers we were really unsure about the processes that buying a house involved, however Jamie has made it very manageable and has been actively present throughout the entire process. He has even gone beyond to help resolve issues with other parties which I cannot thank him enough for!

1 comment
Hi Vanessa, thank you so much sharing your feedback with us! We love to hear that you've had such a great experience and that Jamie could make the process easier for you and your partner. Kind Regards, Resolve Finance

Jamie from Resolve Finance was a god cent!

Jamie from Resolve was excellent to deal with. He helped me from day one in getting my home loan approved. He was very knowledgeable and no question was left unanswered. 10/10

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
1 comment
Hi Chris, thank you for taking the time to share your feedback with us! We love to hear back from our customers. Kind Regards, Resolve Finance.

Wonderful!

Felicity was beyond outstanding! From day dot, she went above and beyond to make us feel comfortable. She answered every silly little question or concern we had. We appreciate your dedication, time, friendliness and helpfulness throughout our journey. We would recommend anyone seeking help for a home loan to get Felicity as their broker. Thank you for allowing our dreams to come true!

Customer Service
Application Process
Timeliness
Online Tools
Loan TypeVariable Rate
Loan Start DateJune 2019
Loan used for:First Home
1 comment
Hi Shannon, thank you for taking the time to share your experience with us. We love to hear back from our customers. Kind Regards, Resolve Finance.

First Home

I am impressed at how patient and helpful everybody I came in to contact with in all departments have been at Resolve.

They ensure all the information passed down is clear and precise as well as making themselves available anytime to put your mind at ease

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateJune 2019
Loan used for:First Home
1 comment
Hi Shameela, thank you for taking the time to share your experience with us! Kind Regards, Resolve Finance.

Sunny is the best Broker

Sunny has really been helpful through out the whole journey of getting and approving our home loan. He’s always available to meet us specially on weekends each time we have questions. He is very patient and transparent in giving us advice on things we are not familiar with. I would highly advice anyone seeking help for home loan to get Sunny as their broker. We are looking forward to working with him again in the future.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateMay 2019
Loan used for:First Home
1 comment
Hi Rona, thank you for taking the time to share your experience with us and tell us about your journey. We love to hear back from our customers. Kind Regards, Resolve Finance.

Highly recommend Daniel Johnston - Resolve Finance

Our sincere "Thanks" to Daniel who goes above and beyond to get the job done.
Appreciate your dedication and time along with your professional and friendly customer service and for always keeping us informed and in the loop with the process.
Daniel helps dreams become reality!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateMay 2019
Loan used for:Investment Property
1 comment
Hi Denyce, thank you for taking the time to share your experience with us! Kind Regards, Resolve Finance.

Krystal is a Gem

I have been dealing with resolve finance for an extended amount of time now but i would happily do it all again, dealing with Krystal has been an absolute piece of cake and she always has your best interest at the forefront of every decision that is made.

Krystal and Elaine have made a somewhat overwhelming and scary process an absolute walk in the park! Krystal's attentions to detail and level of customer service is above and beyond anything I could have ever imagined,

Krystal and Elaine are absolutely amazing and I will be referring people to her when they come to me and ask how I did it.

Thank you so so much you have both been so amazing and helpful.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeVariable Rate
Loan used for:First Home
1 comment
Hi Chad, thank you for taking the time to share your experience with us! We love to hear back from our customers and have you share your journey to home ownership with us. We look forward to being your finance partner for life. Kind Regards, Resolve Finance.

Excellent first brokering experience

It’s pretty good have a perfectionist on your side when it comes to these sort of things. Really felt like Jamie was looking out for our best interests throughout the whole process. Thank you

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateMay 2019
Loan used for:Home Construction
1 comment
Hi Jeremy, thank you for taking the time to share your feedback with us. We love to hear back from our customers. Kind Regards, Resolve Finance.

Such a great bunch of people to deal with

Simeon was amazing to deal with, we both felt that he took the time and effort to help us throughout the process. My wife and I both work full time and Simeone went the extra mile to contact us at a time which worked for us.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeFixed Rate
Loan Start DateNovember 2018
Loan used for:First Home
1 comment
Hi James, thank you for taking the time to share your experience with us! Kind Regards, Resolve Finance.

Construction home loan approved!

We used Resolve Finance to help us with our construction home loan and we could not be happier. Our broker from day one was Christine Huynh and she helped us through the entire process (it took us 2 years but she helped us to get it done!). Christine is the best broker we could have asked for and it has been a pleasure to deal with her. She was very honest with us from the beginning, she always told us exactly and in a timely manner what, when and how to do things. She always responded to all of our queries very promptly and in a very professional manner. I know this may sound like a cliché, but in our case is 100% true: we could not have done this without their help, our builder recommended them to us, which really made a difference for us. A big thank you to Christine and the team at Resolve Finance!

Application Process
Timeliness
Online Tools
Loan TypeVariable Rate
Loan Start DateApril 2019
Loan used for:First Home
1 comment
Hi Alfonso, thank you for taking the time to share your experience with us and tell us about your journey. We love to hear back from our customers and look forward to being your finance partner for life. Kind Regards, Resolve Finance.

Fantastic

Thank you to Jamie from Resolve Finance. He was absolutely fantastic and I would highly recommend him. Everything he said would happen did and he has found us the best loan for our circumstances. Thanks Jamie!!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateMay 2019
Loan used for:Home Construction
1 comment
Hi Penny, thank you for sharing your experience with us! We love to hear back from our customers. Kind Regards, Resolve Finance.

Martin was so helpful!

Martin made being a first home buyer as easy and stress free as possible. He is friendly, genuine and professional and helped us through every step of the way. He was always available to answer any questions and made our experience very personalised. We will certainly be recommending him to our family and friends in the future!

Transparency

Excellent and friendly service. Taylar Stephens 10/10

A big thank you to to Taylar and the team at Resolve Finance.
Is very helpful and always provided great advice to my wife and I during our homeloan application.
Would highly advise anyone seeking some advice to reach out to Taylar.

Looking forward to working with him in the future.

10/10. Well done !

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
1 comment
Hi David, thank you for taking the time to share your feedback with us! We love to hear back from our customers. We look forward to being your finance partner for life. Kind Regards, Resolve Finance.

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Questions & Answers

I was looking at the credit card reviews but somehow Resolve Home finance got included in the reviews, dont know how. Does Resolve do credit cards too & what do they offer?
1 answer
Hi Paul, Resolve Home Loans does not offer stand-alone credit cards however, they are available when securing home finance. If you have any further questions, please contact info@resolvefinance.com.au. Kind Regards, Resolve Finance.

Details

Resolve Finance Home LoansResolve Finance Conveyancing Resolve Finance Financial PlanningResolve Finance Car Loans Resolve Finance Personal LoansResolve Finance Credit CardsResolve Finance Home and Contents Insurance
CategoryServices and Home LoansServices and ConveyancingServices and Financial PlanningServices and Car LoansServices and Personal LoansServicesServices and Home and Contents Insurance
Contact Number 1300 883 292
Online Live Chat Yes
Interest Ratefrom 12.99% p.a.
Repayment FrequencyFortnightly, Monthly and Weekly

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