Ridgeback Pro Car Vacuum & Blower

Great little vac, perfect for motorhome / caravan to use daily, good battery charge, at first you want it to have more power but with regular filter cleans ( attach a blow wand ) and using the 2nd speed it does the job quite well, buy extra filters though, I have 2 long hair cats with me and it holds up great Show reply

Delivery is very slow. Appears all orders are sourced from China. Ordered on 19/07 and still waiting as at 4/08. Ridgeback indicate 7 days delivery. Need to be patient I guess since I am really looking forward to using this vacuum which appears to be a quality product.

First saw the vacuum advertised on FB and very sceptical but buy it I did. Very pleased with my purchase. The suction for a small hand held vacuum is excellent and I find it very easy to clean. The attachments come in very handy for my modelling hobby. Delivery reasonable to NZ. Had many vacuums over the years and this is the best yet Show details ·  1

Was skeptical but bought one to try, as I felt if it performed as advertised it would be extremely useful to me. I’m in my 70’s and can no longer wield huge appliances or tools. This vacuum has proven better than I could have wished. It’s easy to recharge and battery lasts well. I use it in and around the house to vacuum tight spaces. Great for… Read more ·  1

cleaning the lint catcher in the dryer. I also use it as a leaf blower on my patio. Very happy with my purchase

I'm very happy with our purchase. The Pro Car Vacuum & Blower is light, easy to use, and I love the fact that it is rechargeable. It has been fantastic to use in our caravan where dust can accumulate is small spaces. The filter is easy to clean and the accessories provided are great. It certainly packs a punch and has good suction/blowing power. It's easy to store, and I wouldn't travel in our van now without it. Show details ·  1

I use this in my car and it makes the job so much easier. Does a better job than my normal vacuum cleaner and definitely better than the ones at the servo. Well worth the purchase! Show details ·  1

I purchased a Ridgeback Car Vacuum & Blower 12V Pro for $99.95 under Order #20453. It was delivered on 7 August 2026. After charging it for several hours as instructed, the vacuum operated for only a couple of minutes before stopping—nowhere near the approximately 30-minute operating time advertised. I reported the defect immediately and clearly… Read more

requested a full refund under the Australian Consumer Law. Instead of directly addressing the defect and my selected remedy, Ridgeback repeatedly sent generic instructions telling me to review its Return Policy, even though I had already done so and had expressly explained why the product qualified as defective.

Ridgeback then introduced a request for photographs and video evidence. I am providing that evidence in good faith, although its published Refund Policy and FAQ do not state that this is a mandatory precondition to accepting a defective-product return.

Ridgeback’s own website says:

it accepts returns for defective items; its products have a 12-month warranty against manufacturing defects; and defective products should be reported immediately so Ridgeback can evaluate the issue and make it right.

Despite this, I have not yet received confirmation of my refund, a prepaid return label or a confirmed authorised return address.

I am also concerned about the transparency of the business. The website does not clearly publish the seller’s full legal entity, ABN/ACN, physical business address or headquarters. The business identity used in its customer-service emails also appears inconsistent with the public domain-registration information.

In my experience so far, the product has failed to perform remotely as advertised and the refund process has been unnecessarily repetitive, unclear and frustrating. Based on both the defective product and the manner in which my complaint has been handled, I cannot recommend purchasing from Ridgeback.

I have retained the product, packaging, video evidence, order records, website representations and all correspondence. I will update this review fairly if Ridgeback provides the full refund requested.

I would not purchase again! It is nothing like it states it is. The suction power on it is useless. I only used it on my car carpet mats, I purchased this product especially for my car, for normal everyday use and it did absolutely nothing. Wrote an email to the company regarding this and they refused a refund due to its faults. Show details

Stay away from this trash. Does not do what they claim it does. Also, battery life is terrible, doesn’t last even 10 minutes. Forget about a refund as they cover everything for you not to get a refund. Show details

I’ve just received it and used it today. The suction is strong enough to remove most of the durst in my car and the attachments are terrific. It even has a blower to use and it’s light weight and easy to clean. It might just make car cleaning fun! Show reply

Product was defective however Lucy has been professional, answering emails quickly. Very happy with the service I have been provided with, would highly recommend this product and service. Show reply

I have just purchased this vacuum and cannot fault it. The attachments make it easy to clean my car and I also find it a much better option than the dust buster I used in my house prior to purchasing this product. The price was amazing and I am already saving time and effort by no longer using those old vacuums at car cleaning places. I highly recommend this product. Show details ·  1

I’m very happy with my Ridgeback car vacuum. It’s compact, easy to use, and has good suction for cleaning dust, crumbs, and dirt inside the car. It makes cleaning much quicker and easier, especially in the seats and hard-to-reach areas. Very handy to keep in the car and overall a great purchase. Highly recommended! Show details ·  1

Seems to be a great product , just waiting for a replacement so I can try it out with the main attachment that I need and then I will give a full review on this product.. customer service has been very quick to reply  Show details ·  1

Excellent product, gets into places my house vacuum can’t and as a surfer I get a lot of sand in the car, and I can now get to all the nooks and cracks with ridgeback and csn also blow it out too Show details ·  1

My previous review did not print properly. Love my Ridgeback Pro Car Unit - it has amazing power. It does get into small crevices and makes cleaning a breeze. The attachments are small enough to fit into the smallest crevice - amazing. Primarily I use the vacuum and blower on my car and on the sliding door grooves - works really well - I am very… Read more ·  1

happy with my unit. I was also especially impressed with the customer service supplied by Ridgeback. I have an attachment which would not fit onto the vacuum properly - as soon as I emailed they messaged me back and made suggestions as to how I might resolve my non fitting attachment. Very impressed with this level of service.

Love my Ridgeback Pro Car Unit - it has amazing power. It does get into small crevices and makes cleaning a breeze. I was even more impressed with the speed that my issue with one of the accessories was handled. They answered my email straight away. I could not believe it. Customer Service is a dream. Show details ·  1

Extremely happy with this little vacuum. For something so compact and lightweight it sure does have strong suction. My carmats weren't very old, but they came up like new again. I was able to get down sides of carseats with crevice tools. The blower also has great power and I was able to clean my dash and around all the knobs and joins. I had… Read more ·  1

fun in the house blowing computer keyboards, cords, shelves etc. It is supereasy to vacuum up stray bird seed that bounces out of our birds cage all day.

It's very easy to open and empty contents of dustbin, and a little tap of the filter lifted most of the dust out. It comes in a great little carry case to keep it altogether. Battery hasn't gone flat yet, even after all the use it's had since I received it a few days ago.

The only negative comment I have is that delivery took a little longer than we are used to these days. I queried this via email at the time and received a very quick response.

Thank you for my Ridgeback vacuum/blower. Excellent customer service, very helpful and in a timely manner. This vacuum will be handy for hard to reach places and in the centre consoles of the car. I used it on the car seats, it worked well with the two different speeds. I will use it around the house too after the dog has left his little dry… Read more ·  1

food/treat messes and just in general for quick, easy clean/tidy ups. This is not a fake review. Highly recommended and rated A+++++

This vacuum and cleaner ticks all the boxes. I use it to clean the car including the dash and centre console; blow out hard to get to places around the house and even pump up the blow-up mattress. So good. The 12V is powerful to do the work. I'm ordering another one for a mate. It would be good if they have spare parts because I use it that much. And......the recharge last long too. Show details ·  1