Rinnai Glowray 480 Questions & Answers

Hi Wesley B, Thank you for the question. It will be marked on the Glowray 480 if it is for use on LPG or Natural. Gas. If it is for use on Natural Gas it cannot be used on LPG. If it is for use on LPG it cannot be used on Natural Gas. It can be converted from one Gas type to another.

We would recommend booking a service call to have your heater converted from one Gas type to another. Please refer to our website with the following link external link 

For further information we would also recommend contacting our Technical Department to discuss this matter further. They can be reached on 1300 555 545 (option 3).

Thanks, Rinnai Australia

Hi Mark H,

Thanks for reaching out. We have provided the owner's manual via private massage to assist with your cleaning question. Rinnai Australia

Hi Albert P.

Thanks for the question, we would recommend contacting our Technical Department to discuss this matter further. They can be reached on 1300 555 545 (option 3).

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Hi Paul K,

Thank you for your question.

The Rinnai Glowray measurements were 375 high x 400 wide x 265 deep.

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Hi Terry Maxwell, thanks for the question. If the heater has not been used for a long period of time it may need a general service. However this is an obsolete model and parts are no longer available.

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Hi AJR, Please contact our technical help desk on 1300 555 545 Option 3 and they can assist further. Thanks Rinnai Australia

Hi Christopher. the serial number on the unit will indicate the year and month the unit was manufactured. The 1st 2 numbers are the year and 2nd 2 numbers are the month.

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Hi Steve,

Thanks for reaching out.

Please contact our Technical Department on 1300 555 545 (option 3), who will be able to assist further.

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Hi Phil G, thanks for your question, without any further information it is difficult to advise what the issue might be. We would recommend calling our technical help desk on 1300 555 545 option 3 for further assistance.

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Hi coop, thanks for the question. The part number needed is H300038m and are available through any good plumbing supply retailer.

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Thanks

Hi Taryn W,

Thanks for the question, a conversion kit for that model is available through plumbing suppliers such as Reece Plumbing or Tradelink stores etc.

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Hello, Would you please state the part number we should quote to Reece or Tradelink for a conversion from natural gas to LPG or vice versa? These units are still very common being so well made and regarded and in the interests of safety and good customer service we would appreciate the info here for reference and convenience. Thank you in advance. I ask this because the information is not posted online elsewhere by either Rinnai themselves or a private source, you made them so well and effective that they are likely to be used, at least for camping, for many years yet! if anyone is reading this because they are thinking of getting one - do it. Yes it's ugly and out dated to the cool kids but the heat it puts out for it's size will stand against (and beat) anything on the market today. This unit is just over 4MJ on half setting and still radiates decent heat. If you put it on full it will heat any large domestic room and does over100sqm in my old 1950's house with cracks everywhere and gaps in the floorboards, albeit in a temperate climate winter. If that isn't enough for your $50 used price you can sit the old whistle kettle on top for tea and scones with the vicar or fry up your Truffle Croque Monsieur or bacon and eggs. This heater has saved marriages and lives and eased the pain of many an arthritic pet or husband. 3 of these heaters and a nerf gun liberated the Principality of Hutt River from the Emu Insurrection of '93, and they didn't even have ammunition.

Hi EpsteinDidntKillHimself, Thanks for the question. The Conversion kit NG to LPG is no longer available through discontinued components. The Conversion kit LPG to NG has very limited stock (P/No. 90158296).

Please contact Reece plumbing or Tradelink stores for spare part.

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Thanks for the question Deemuthu M. The Glowray 480 can be run off an LPG bottle but there must be a gas line to a bayonnet point to plug in the heater. The unit cannot be directly connected to an individual bottle.

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Thanks for the question glen c, we would recommend contacting our Sales Department to discuss this matter further. They can be reached on 1300 555 545 (option 1).

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Thanks for the question Miles, we would recommend contacting our Technical Department to discuss this matter further. They can be reached on 1300 555 545 (option 3) or alternatively by emailing technical@rinnai.com.au.

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Thank you for the question William Northcott. We would recommend contacting your local gas fitter for service assistance.

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Thanks for the question Derrick, after the heater ignites, the control needs to be held down for 20 seconds before releasing. If the unit is still cutting out a service call may be required.

Yes. The Oxygen Depletion Safety system has a permanent pilot which is alight all the time the main burner is alight

Thanks for the question Irenez, the parts for converting the appliances are different and cannot be exchanged.

Thanks for the question Irenez, it is possible to convert a Glowray heater to use natural gas. You can purchase the conversion kit through any good plumbing company or alternatively have the job completed through our service team on 1300 555 545.

Thanks for the question and we can confirm we do still have this part available. As a manufacturer we do not sell direct to the public but you can order the part from any good plumbing retailer. The part number you will need is 90132879.

Thank you, for your informative reply ,regarding my Rinnai R46D single burner heater :-)