Secure Parking

Secure Parking

Secure Parking
1.1

178 reviews

PositivevsNegative
2% · 3175 · 98%
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Reviews

178 reviews
178 reviews
Alicia_Page
Alicia_PageAU7 posts
  Verified
Kelly
KellyHobart, TAS2 posts
 

DO NOT PARK HERE!

DON NOT PARK HERE!!! Complete rip off, use any of the other car parks. Owner should be ashamed of themselves.
Drew A.
Drew A.
 

Terrible

Absolute rip off. Can’t believe the robbery in all seriousness
Anthony W.
Anthony W.
 

Worst parking company ever

This is possibly the worst parking company in the history of companies. Do not use them, their accounting practices are suspect and they do not have ability to speak with customers or reflect the correct information. Avoid at all costs. #park #parking #fail #terrible #donotuse
Chadwick T.
Chadwick T.South East Queensland, QLD2 posts
 

Unethical business model

They sell you a car park spot online and when you turn up it’s a full with so many cars driving around and you lose 1hour your loss they send you up the road. Why not just sell you that spot in the first place you incompetent fools.

When you do prepay and if you are a few minutes later they cancel your booking and charge you $55 instead of $3 extension. Very dishonest.

ChrisOz
ChrisOzSydney, NSW51 posts
 
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Jessica S.
Jessica S.
 

Wilson’s is the way to go

Due to accident I was 15mins late due to roadworks and stayed 3mins over. They cancelled my booking and charged me the full $67 (originally paid $21) If I had known that it would cancel I would never have booked with them. Customer service and supervisor were useless imbeciles. Lost a solid customer
giova76gg
giova76ggGreater Melbourne (Inner), VIC8 posts
 
Hao Z.
Hao Z.South East Queensland, QLD
 

EW

I found Secure's website and app are hilariously stupid. Can't help wondering how much kickback their procurement people received.
Roy C.
Roy C.South East Queensland, QLD
 
Sandra
SandraAU11 posts
 
Lisa
Lisa
 

Faulty Scanning Machines

10 Browning Street, Sth Brisbane has faulty machines. Our company uses swipe cars and at least once a week the machines come up with error messages. We have to ring to get in the car park, resulting in cars getting backed up behind you. The Secure Parking staff say we did not log out properly yesterday which is incorrect as the machine says Goodbye have a nice day.
The problem is happening to all businesses in the building and is becoming very frustrating to all staff who have car park passes.
Sue W
Sue W
 

Such bad customer service

Booked early bird parking at Secure Parking near St Andrew’s hospital North St.
Found a park but had a bit of an issue putting in pin - keypad was difficult to use
On attempting to exit park spent 40 mins waiting to get out. Most cars in front of me had issues exiting. Many had to speak to operator (as I did) who although she could see that I had paid had issues lifting the boom gate. Finally after numerous times resetting the machine the operator managed to lift the gate & I exited the car park. DO NOT RECOMMEND. Will now delete the app from my phone.
Brisbane CBD
Brisbane CBD
 

Terrible company

Never get back and hear from them, can not believe it.
Never use it again!!!
NissanDetractor
NissanDetractorSouth East Queensland, QLD6 posts
 
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Questions & Answers

Alireza
Alireza

This Tuesday (1.03.2022), I was forced to park in secure parking MCW Fortitude (due to police have been closed Wickham street) and I paid 72.78. I think it was unfair and in this difficult situation, you need to support people.

angrysteve
angrysteve  

Forced, how exactly were you forced, at gunpoint

ChrisOz
ChrisOz  

Name checks out

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