Shader
4 reviews
Still haven’t received my order from January and they are not replying to my email
I purchased 4 shaders on 5th December 2025. Got 2 delivered on 31st Dec and still waiting for the others, now Marxh 2026. Customer Service NEVER responds to any my emails, but keep sending me emails to leave a review. SCAM company DO NOT BUY!!
BEWARE THIS IS A SCAM!! I placed a significant order with Shader Australia on 21 January. Have sent 3 emails, 1 Facebook messenger and nil response. Ive just found the previous review of Shader Australia and now realise its a scam and my order will NOT be arriving. So so disappointing... you think you're doing the right thing by buying from a reputable Australian company!!! Next stop - contact my bank to try and recoup my money...
Beware! The Shader may have been reputable in the past, but based on my experience, it is a scam now. My order was never shipped and remained marked as “unfulfilled” indefinitely. There is no working phone number, the customer service links on the website lead nowhere, and emails sent through the storefront bounced back as undeliverable. Multiple attempts to contact the company directly received no response.
I ultimately had to lodge a dispute with my credit card provider to recover my money. After purchasing, I discovered many similar complaints on Facebook from others who also never received their orders—some waiting almost a year. It’s disappointing, as the idea behind the product is good. I eventually bought a comparable item elsewhere for much less; the quality wasn’t the same, but at least it arrived.
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