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Sites N Stores

Sites N Stores

 Verifiedsitesnstores.com.au
Sites N Stores
4.4

223 reviews

Positive vs Negative
76%24%
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223 reviews
4  Ivan  · Very professional – A team with a wealth of knowledge, great support and more importantly reasonably priced
5  Chris  · Exactly as requested – Website is designed and maintained exactly as expected to meet my business needs
5  Cherie  · Absolutely amazing! – Very helpful Explained everything thoroughly and helped my business as we couldn't receive emails at all.
5  Valton  · Always very helpful – Great to deal with and very knowledgeable. The staff are very prompt with replies.
5  Christine B  · Great company to deal with – Very responsive. Very knowledgeable and very easy to deal with.

Reviews with attachments

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Sonya
Sonya NSW
   Verified

Awesome upgrade!!! – Wow- we are so excited with the handover of our new upgrade- Thank you!!!

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PlantinspirationsNursery
PlantinspirationsNursery VIC
   Verified

Well Done Brend... Thank you for your Awesome work – Great looking website that is easy to use and makes me money and lets me work from home. This man makes this company... Thank you.

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Southern Septics
Southern Septics
  Last edited   Fair Incentive  Verified

Thank you – Thanks for your amazing help and support. You were easy to deal with and did a great job for us. Thanks a lot!!

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Jennifer
Jennifer
   Verified

Best service – Best service from these guys. Always quick to respond and solve the problem or give us advice to help us on our way.

Positive reviews

Carolyn
Carolyn  NSW 2 posts
   Verified

Sites n Stores – As always their service is second to none. They are always there to help and advise

Laurence Wills
Laurence Wills VIC
   Verified

Great customer service – Efficient, to the point service, happy to recommend to anyone.

Megan Ritchie
Megan Ritchie VIC 2 posts
   Verified

Love the support from the sites stores team – I started my new job with the family business 4 years ago and have been dealing with sitesnstores ever since I started. The guys there have always been so friendly and helpful, especially for someone with no technology experience. They are always there when I need them for a quick phone call on how to do something or recording videos for me to… Read more

show me how to do things.

If they haven't heard from us for a bit they give us courtesy calls to check on how we are doing.

I can't recommend these guys enough!

Negative reviews

ABG Australia
ABG Australia 5 posts
  Last edited   Verified

Worst company you can ever deal with – We have been dealing with this company at start around 2009, they totally horrible, we totally scraped the website they "designed" for us cost us a few thousands then found its a joke, just a few pictures, we have to add all contents. We found an indian guy cost us $500 and we use the website until today, 2017. All sites n stores can do is run you… Read more

in the dark, charge you without authorisation, unanswered phone services and no transparent forever, during last 8 years, they keep charging us without providing services we need. Recently their email server got problem, then they hosted us onto Zoho mail, after only a few month, we have over the limit of zoho mail, rather than solve the problem, they gave suggestions to us to pay them more to host another dark server we don't know. Do not deal with this company, you have been warned!!!

dev v.
dev v. NSW
   Verified

extremely terrible service Avoid – Only sign up with them if you want to shut your business, total waste of money, poor management, just deducting money from your account no invoice, just keep taking your money AVOID

masternailsupply
masternailsupply NSW
  Last edited   Fair Incentive  Verified

Worst service ever, i would of give 0 point – Please stay away from this company or think or read carefully their policy on their contract before you sign up with them. Our company did not have experience with web and stuff so they kept charging $250 each month( for 2 years) but never help or reply when we need help. And when i can reach them, they never give a specific answer or… Read more

instruction, they try to talk fast so you cant catch up with what they said. I requested them to send me tutorial instruction, they throw me a bad one they just quickly recorded. They charged extra if you want to change any thing on your site even the job not done yet, but they still charged you. They charged us $900 to do the e-commercial web for us but none of the function working properly! The worst thing is when you want to cancel the service, they kept ringing to beg you to stay with them and promise ( again) they will fix the problem. They try to drag it long time so they can still direct deposit from you bank account. After a while they cant convince you, they said " you have to notice 30 days before cancellation">>>, then they send you the cancellation form but you have to fill up and post to the company in Melbourne. SO much mucking around just to cancel the service. you guys can access www.masternailsupply.com.au to see how bad the site is .( if you access now you will see it, but after month you will might see my new site bcz i just changed to new company) So please do not waste your money and time.

Recent reviews

Sonia from Melbourne
Sonia from Melbourne VIC 4 posts
   Verified

Great service – Their service is fast helpful and efficient, exactly what you need these days with your online presence.

MIHAJLA P.
MIHAJLA P. VIC
   Verified

Great customer service – I had my emails not working the other day and they called me within minutes after reporting the issue to help me resolve it.

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Liz
Liz VIC
   Verified

Tech support – Quick response and valuable feedback. I have had the same account manager for over 10 years and have always felt like a priority client. Thanks Team sites n stores

Malcolm N.
Malcolm N. WA
   Verified

Excellent – Great service and easy to understand people. Good products and good help.

Evan M.
Evan M.
  Last edited   Verified

Always got our back – A very easy company to deal with, fast turnaround, efficient, and friendly staff. Thanks to the whole team! Highly recommend

Grateful
Grateful
   Verified

Excellent Customer Service – You are treated like a person! They used clear communication and advise on what's best for our company. They were professional and understood exactly what are needs were and how to solve our issues.

Maria
Maria NSW
   Verified

Great Customer Service – Very reliable and prompt, easy to understand and great customer service. No problems with the communications and would highly recommend using this website for its good performance and website needs.

FionaC
FionaC 2 posts
   Verified

Great service – I have always had exceptional service from Sites n Stores. In particular Brendan my account manager. Reliable, prompt and efficient.

Rico A.
Rico A.
   Verified

Extremely Helpful – The whole team at Sites n Stores have been extremely helpful, prompt and quick to resolve any issues that I had.

Schunk A.
Schunk A. VIC
   Verified

Great Customer Service! – Sites n Stores are great! They go above & beyond to help us out! Always prompt service. I do love the follow up as well. :)

Julie G.
Julie G.
   Verified

Brilliant! Fantastic Service – Helped us out to get the emails setup for us, very helpful, and informative, prompt and fast service, highly recommended!

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Ishin
Ishin
   Verified

Great Customer Support – Sites n Stores has always been very prompt in attending to our support requests and has always been very professional in their approach.

peter mahoney
peter mahoney QLD
   Verified

very professional service – have been with this company for many years and always found them to be a great support and always available to answer my questions.

FB.
FB. QLD 2 posts
   Verified

Excellent support – We had Sites n Stores build our website some years ago. They did a great job on the website construction. Since then we have continued to use there services to maintain and support our website. They have provided excellent support and ongoing assistance with all our website needs.

DAVE
DAVE
   Verified

Experts in their field – Have used these guys from the start, set up was easy and got offered a full educational perspective to maintain myself, ongoing support has always been proactive and outcomes always resolved with minimal fees. Can call upon these guys at any stage and are always helpful and committed to resolving any issues i may have, to be honest they have been very little and minor from my own mistakes.

Kelly
Kelly 2 posts
   Verified

Prompt service – Sites n Stores: Professional Service. Both Tim and Brendon are courteous and professional. Whenever we have issues, they are attended to very quickly.

Kristen Di Berardino
Kristen Di Berardino VIC
   Verified

Great service/Website! – Sites n Stores has been very helpful with changing things related to my website when I needed help. I had a bit of trouble with sites and stores in the past, not being able to get a hold of someone for help. Now with the Lounge I can call through directly and that's made a world of difference! Thanks for listening to the wants and needs of your customers sites n stores, highly recommend!

Paul F
Paul F VIC
   Verified

Fantastic Product and Follow Up Service – Sites n Store have done a fantastic job delivering our website, the layout and functionality is exceptional and proves very easy for both back end & end user use. Follow up service is beyond exceptional, always there to help in a timely and professional manner to quickly eliminate any issues that may arise. Our overall experience with Sites n Stores has been above and beyond and I'd expect your experience to be same.

Samantha A.
Samantha A. VIC
   Verified

Website – Always quick at resolving any issues with the website no matter what time of the day. Quick lounge access and great customer service.

Mark B.
Mark B. NSW
   Verified

Great Product and Great Service – Sites N Stores recently upgraded us, it has been fantastic. Should have done it sooner. Their Customer service is very good, the team have replied within 5 - 10 minutes whenever I have needed anything.

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