SMS Broadcast

Stole credits - yet again! – Once again, stole all my credits. Will be going elsewhere. Company is a joke. Do not understand why credits need to expire! Won't be using this company again and don't recommend it for others either.

Frustration at bad customer service – Received notification that 16500 pre-paid SMS will be cancelled unless I buy more. This number will cover our requirement for another 7 months. DO NOT SUPPORT this company which has been taken over and changed their policies.

Flawless – We have used them for a month and so far no dramas. After initial testing we purchased 10,000 sms and its going good so far. Recommend them highly to anyone.

Recommended – We've been using SMS Broadcast for two years now. They have been reliable and better value than our previous SMS provider. Recently while attempting something tricky, I had to contact support a couple of times. Both times I got responses from "Scott" that were quick and very helpful. I wish more companies had support staff like that.

So Quick And Easy! – SMS Broadcast is so easy to use and set up and very cost effective. It makes keeping in contact with our customers so much easier. I would highly recommend it to anyone. Nothing to complain about. Ease of use, cost effective Nothing yet!!

Was a good company but leaving now – The company was recently acquired by another company. They have since introduced a short expiry on the SMS credits with a large minimum purchase volume. They force you to buy new credits but then say they will expire anyway. Customer support now non-existant, and expiriy is hopeless for small volume alert messaging that I was using SMS… Read more

Broadcast for. It's a pity as I have used this service for many years but the changeover has not been good for what was a nice system.

Terrible company No CUSTOMER SUPPORT AVAILABLE – ive been with this company for over 10 years, never needed to contact them for support, recently all my credit in my account been disappeared, i tried to call them for over 10 times no ones pick up the phone, i sent couple of emails no reply, i used the chat they have on their website no one answered. I think this company been bank craped and… Read more

start stealing customers credit card details and money. i already signed up with different company to continue assisting my customers, and i reported the payment to my bank as fraud. STAY AWAY from this crappp company !!!!

SMS Broadcast website recently blocked by Google – I've been a customer of SMS Broadcast for years. Recently their website was blocked by google for having malicious malware on it. I rang SMS up and spoke to their customer service who tried to play down any problem and basically tried to tell me to ignore it, and download some sort of obscure web browser to "get around this small issue". I wanted… Read more

my money refunded and my account closed, and they plainly said nothing doing. I'm now using another comapny for text messages. As far as I'm concerned they can keep my money and I will never go back to using them again.

Poor targetting spam – The number of unwanted SMS promos and unwanted advertisements which this company floods the market indicates a scam. You are unable to 'unsubscribe' from SMS Broadcast, mainly because your phone number was illegally - ie was not voluntarily given - and SBS Broadcast abrogates any responsibility. For example, as an 80 year old with cancer in a… Read more

hospice why would my father subscribe to Naked Wines? According to SBS Broadcast he did and it's his responsibility to contact Naked Wines,

It was a better system before they tinkered with it – It was a great system but unfortunately recently they have made some annoying changes to the layout of the system. As it was not broken there was no need to fix it. It is a pity that you can not go back to the old layout which was better. Too much information on the message page. I do not care about seeing my usage, I go to the system to send messages. Apart from that it is a handy work tool.

Reliable – Meets my needs of getting timely market notifications to me. My service provider sends me a email but my iPhone is drowning in emails and these need to standout. So SMS broadcast solves the problem. Reliable No option to fwd original email to another email address so I can read attachment.

The new email – SMS Broadcast has changed the way I market to my 250 plus clients, some of whom do not check their emails regularly. I get an immediate response from many clients and this has translated to immediate sales, many times. Easy to use and well worth setting up your address book.

This saves so much time – Instead of fiddling around with small buttons on devices, I find this so much faster and easier to use when sending group texts. You can to a much larger group than from a normal telephone devise. I Love it!

Fast and Simple to Use – First time use recently, have now used system several times a great way to have a measurable sales campaign we have gotten instant results

Simple, Effective – A simple way to stay in contact with our customers. Great value, easy navigation and easy to follow instructions. An important part of our marketing. Great!

Very creepy – I find it really creepy how they follow you on other websites using pop up ads to keep thanking you for using SMS Broadcast... Seriously, I'm already a customer. It's weird and you could be spending that money on trying to attract new customers. It freaks me out and I'm actually MORE inclined to leave, knowing you're tracking my movements around the internet.

Just Send – SMS Broadcast works well. No fuss. API is straight forward. Being able specify a delay with the API would be good.Currently you need to use the web interface if you want delays. Lacks the ability to send international SMS and do HLR lookups.

Great – Quick and easy to use, we use it to notify customers of special order arrivals. Being able to check the reports to see if the message was delivered is a must - great job.

The perfect contacting tool for volunteers – Organising large events and teams of up to 250 volunteers, SMS Broadcast has been the perfect tool to keep in contact with everyone, letting them know their roles and where they need to be at what time...all still on a personal level...love it!!

Changes needed – When a message doesn't go through and we are not at the computer, we don't get a failed signal back to the designated mobile? Caused a bit of a problem with our schedules. One late delivery !!

Way better than the other SMS service I knew – Thanks for this technology, very clever, cheap cost and way better than the other SMS service. I will be using this service in my future plans for the companys marketing strategy.

This really is perfect! – Both the product and the customer service is fast and responsive. Our admin office would be lost without it. SMS Broadcast provides us with an easy solution for staying in touch with our students and parents in real time.

Great service but some things missing – Would like to be able to manage several accounts under the one sign in. This does not support it and i have to create all these new free email accounts just so i can assist my customers.

Fantastic, extremely user friendly service! – SMS Broadcast is a fantastic tool for targeting your chosen market, bulk SMS has really made a positive difference in our business and it is such a cost effective way to get your message out there to a large market in an instant.

Fantastic for businesses! – This system is so handy for businesses. We use it to send text reminders the day before appointments, and have already had so many thanks you's regarding the same. We can also send messages to staff, and can use the business name Text to let clients know who is calling, I think its about time some thought up this great service! Well done guys a think this is so user friendly, with countless applications.

Fantastic Tool – Very happy with this service, easy to use and always works. Would definitely recommend it to use. We are a not for profit organization and it's an affordable way to connect with our membership.

Excellent system. easy to use – SMS Broadcast is an excellent system. i aren't one for writing reviews, but this definitely deserves a good one! the only improvements that comes to mind is what is already mentioned: a character count when using sms merge, and use from template in sms merge.