SoleHeeled

I have just received my handbag back and the repair to the strap has been done so well that the handles look as new. Furthermore the care taken in the packaging on return made the unboxing feel like the delivery of a luxury purchase. I would not hesitate to recommend SoleHeeled as the whole process from quote through order to receipt of finished job was seamless and easy.

Quick and easy quoting process followed up with quality workmanship and fast turnaround time. I’ll definitely be using soleheeled again and highly recommend, particularly if you have anything that’s out of the ‘normal’ repair range.

Concierge level professionalism – SoleHeeled sounded too good to be true, but other reviews here convinced me to give them a try. From quote to drop-off (once the quote is completed and paid for you receive a return mail label - packaging included - for Australia post) to receipt of the completed job (delivered to your door with your item wrapped in tissue and professionally… Read more

boxed) the process was seamless, and the repair job (a replacement zipper) was terrific, a good tonal match to the rest of the bag and with the original branded zipper pull reattached to the new slider, a detail which I had not expected and which integrated the repair perfectly. No parking fees in the city, no shopping the job from repairer to repairer to find someone prepared to do it, merely a few minutes online to elicit the quote, a few more minutes at the local PO, a little over a week in between, and a favourite workhorse item is back in service for less than new, patina and all, and saved from landfill. Very happy and will be looking to rescue the old boots next.

Finally a great shoe repairer – I had a pair of Ahnu shoes that I have had for awhile. Two velcro straps had worn and I wasn't haven't much success finding a shoe repairer. As I cannot get these shoes any more and I live in them, especially when travelling to hot climates (they are waterproof), I decided to Google shoe repairs. After scrolling through the results, I contacted… Read more

SoleHeeled. Was very happy with the whole process - paid up front after I sent photos and received the quote. Just dropped off my packaged shoes at the post office, everything is pre-paid. In no time, my shoes were returned fixed. One extremely happy customer. Customer service was excellent and quality of repairs exceptional. Cannot recommend them highly enough. I little bit dearer than I thought, but in the end saved me heaps of time trying to find a reliable shoe repairer. I can buy my shoes second hand but my shoes only had two worn straps and thought it was better for the environment to get them repaired. They are as good as new!! Thanks again SoleHeeled!!!

Stay away - Alternative Trading Name for "Moses Shoe Repairs & Keys" – I wrote a review a few days ago about the appalling service I received from Moses Shoe Repairs & Keys who are based in Martin Place. I originally called the number on this website 0404 800 111 (which is advertised on Google as SoleHeeled and www.soleheeled.com.au). As I actually work near Martin Place the guy just told me to come downstairs when I… Read more

rang him to say I couldn't find the shop (I was expecting a super slick place based on the quality of their website).

I will let you read about the terrible service I received on that review. The key thing is that what these people have realised is that their reviews are so bad for their main company name, that they have to actually create another trading name. The website is slick, pretty and seems like an amazing company. However, don't be fooled.

If you still don't believe it, simply look up ABN 80 546 640 543 on the Australian Business Register website. You will find the following:

ABN: 80 546 640 543

Trading Name: MOSES SHOE REPAIR

Business name: SoleHeeled

Entity Type: Family Partnership

Don't make the mistake I and many others have made.

At first I thought it was quite expensive but I must say I can’t fault the quality of the workman/womanship in the repairs. Extremely pleased and impressed. Please pass on my commendation to your tradies/craftsmen/women.

As all on line I was a bit wary, but as soon as I made contact I received the most professional service. I sent my boots in via Australia post , No concerns. Received feedback went with the new soles arrived today and I have now practically new Scarpa walking boots.

I have a pair of RMW Stockyard boots {20+ yrs old} where the uppers were separating from the soles.The RMW outlet in Bendigo said they were unrepairable,and eventually I binned them.Luckily,before collection day,I saw the SoleHeeled video,retrieved the boots and arranged to send them off.When they came back I was delighted with the repair done on… Read more

them,good for 20 more years! Not a cheap job and money well spent Jim from Romsey.

I have a leg length discrepancy and always need one shoe raised, so finding reliable craftsmanship is incredibly important to me. I’ve had this work done on countless pairs over the years, and the quality has been outstanding every single time. The attention to detail, the consistency, the care — it’s exceptional. What I love just as much is the… Read more

convenience. I simply drop my shoes at the local post office, and they come back beautifully finished and ready to wear. It’s effortless, dependable, and genuinely makes my life easier. I couldn’t recommend this service more highly.

Very attentive, knowledgeable and helpful. I handed them a pretty challenging project - a pair of 70 year old RM Williams boots with cracked and peeled leather but they did such a good job that the boots look new. Highly recommend these guys to anyone with boots they love but that need extensive restoration.

I found your service fantastic, you kept me updated every step of the way and I was very happy with the repair done to my Coach bag. I will be sending another two bags your way for repair .Thanks heaps guys :)

I had a pair of RM William's boots repaired with new soles and insoles. Right through the process from the initial ordering/quotation to the free postage return was a positive experience. I was informed by email at each stage. They even contacted me to suggest some extra repair work that was found. This was agreed too for a small extra fee. At the… Read more

completion of the repairs it was found the extra work was not as expensive as first thought. They informed me about this and even gave a refund for the difference, which they did not need to do. Overall I found SoleHeeled provided the very top level of efficiency, professionalism, quality and honesty.

Soleheeled truly exceeded my expectations—their efficiency made the whole experience effortless, and the value for money is why I’ll always use them in the future . High-quality repair , quick service, and affordable prices make them an easy choice for anyone looking to fix up and repair rather than replace . Highly recommended!

Thank you so much. I've got 3 pairs of RM's and wear only those wherever I go. I've really looked after them but they are worn constantly. Finally sent my 13 yr old tan Cubans for their first repairs. I've really ooked after them. I received my "carpet slippers" back, today. Thank you so much for the care and excellence with friendly service support. Totally recommended. --

Communication and service from start to finish is unbeatable! Other places told me my boots were unable to be fixed and I was better off buying a new pair. I have had these boots for 30+ years so “No” I won’t replace them, not only were Soleheeled able to fix them, they also made them look near new. Forever grateful x

I sent a treasured leather jacket for a zipper repair by post and soleheeled did the rest . Marvellous result and gold standard service at a most reasonable price . It’ll be my treasured boors next !