Subaru Impreza
Verified129 reviews
Failed CVT – Failed CVT @ 124K. Subaru support non existent. Evasive dealer The Big Garage Bairnsdale ducking for cover with weak excuses. This vehicle was faulty from purchase. Stay away from these vehicles. It is well known that the CVT is faulty with class action in the US.
Good car but gas consumption is high – I bought brand new in 2017 under 24,000 is the basic model as I just need this car for work purposes At this moment the car just over 130,000klm. Only 50,000 and 100,000 klm service was done in local repair shop, every 5,000-8,000 klm I DIY engine oil and oil filter change which cost me less than $100 each time. Boot size is unbelievable good, I… Read more
can put 2 large 150cm luggage and 2 small luggage without block the mirror view, this is a SUV size capacity Car use more than 10 litres per 100klm most of the time. 91 or E10 feel no power and noise from the engine Acceleration is poor if you want to over take in the freeway AWD feel excellent when the road condition is bad, you just feel comfortable and safe.
Only 1 repair record was one of coolant pile near the engine leaking cost me around $600 including engine carbon clean service. Overall I feel satisfaction consider I saw so many negative comments
Subaru Impreza hatchback – It took 6 months to get the car but it’s a great little zippy car . The salesman I dealt with was average. And in general my overall experience with Berwick Subaru was a bit crap - lucky I like the car ! Hasn’t got all the mod cons like other cars but overall a good ride. Show details
Ted, congratulations on your new vehicle, we… Read more
Reviews with attachments
Subby Lover – I am so very impressed with my Impreza, I feel the 2lt engine has a great amount of power paired with the CVT it drives perfectly through city traffic and country roads. I am also loving the amount of tech Subaru have packed into this car. When reversing it is nice to have the camera as a second pair of eyes, braking if it detects something and… Read more
the cross traffic alert is a very handy feature too. I feel so very safe driving this all wheel drive car in this winter weather, the eye sight is the best making it the safest car I have driven .
Great car to drive with all the features, just lacking the guts – I have owned and driven my Subaru Impress Hatch for 2 years and am still impressed by the reliability, comfortable driving and myriad of gadgets available to me. The handling is great with Subaru's Symmetrical AWD system, and the ride is comfortable and quiet. The entertainment system is good, can be a bit hit and miss with the Android Auto but… Read more · 1
when it's working it's great. All of the seating is spacious even with a full car and the boot space is impressive, even bigger than the XV. The big downside of this car is the sometimes sluggish CVT engine, which can sputter and gurgle when taking off from a standing start and trying to put some acceleration into the vehicle. At higher speeds there is no problem, but when you put your foot down it's like the car doesn't know what to do, and has to think about upping the revs before it actually does it. I love my Impreza, but I wouldn't be doing much racing, or towing with it.
In-depth reviews
Reliability a thing of the past – Bought vehicle second hand at 16 months old, 13k due to Subaru’s reputation as a reliable manufacturer to teach my son to drive in. Firstly, for handling in the wet and dry, this is the best vehicle in its class. Economy is probably the worst, but they go hand in hand due to AWD system. 6 months after the warranty ran out @ 47,000 kms , I… Read more
suffered a complete seizure of the air conditioning compressor, destroying the accessories belt and rendering the car unusable. The air compressor, model 73111FL000, was first used in the Impreza 2 months before my vehicle was manufactured, 3.5 years earlier. Because of this (and COVID), Subaru had no spares (2K ea), no wreckers had them and the vehicle ended up sitting around for a month until we managed to free the clutch in the compressor so we could refit the accessory belt and use the vehicle (no aircon). Subaru had denied a goodwill claim and even said the vehicle had not been serviced correctly and was behind. According to them, it should have been serviced every 6months, 7,500kms, not the 12 months, 15,000 kms listed in the service book. Apart from being their excuse, the servicing of the vehicle has nothing to do with the reliability of the A/C compressor at that stage of its life. From reading some of the other reviews, I think the Subaru reliability is a thing of the past and I’d be disappointed if I’d bought a ‘Cherry’ vehicle and the aircon compressor had failed at 47,000 kms. The only good thing to come out of this was I had seriously been considering buying a brand new WRX and this experience has saved me from a bigger mistake.
Hi Matt, We are sorry to hear of your Air… Read more
Great car – This car replaces a 5 year old Mitsubishi Lancer which has been faultless since new. The Impreza was bought as my wife’s car and is the top of the range. The selling point for me was the 5 year warranty as per our last car and it is the only small car with heated external mirrors which are important in cold cloudy conditions common where I live.… Read more
It came with 18 inch rims and low profile tyres which I had replaced with 17’s as I live on a corrugated dirt road. It still has a harsher ride than the Lancer but is quite acceptable. The Impreza has the ‘eyesight’ system which is brilliant. Lane departure, adaptable cruise, excellent gps System which can be voice activated, LED lights which are self levelling and automatic. This car will drive itself on a country road with painted lines on both sides of the road.there are other features too many toname but the best for me is the lights which follow the steering. I live in the ADELAIDE Hills and drive a twisty road twice daily. These lights seem to shine around corners that are 90 degrees. The car is only a few weeks old and the radio is often distorted like a faulty connection. The dealership did an upgrade at first 1000kms check and this has made it worse. I have since found that problem is common and Subaru is trying to develop a fix. My neighbour’s Car has the same problem and hers is 2 yers old. Other aspects of the radio system such as phone, cd’s etc are excellent but I will not be a happy Chappy if mine is still not working after 2 years. The only other aspect of the car that has me worried is the ground clearance o ver drains and gutters, I have scraped the bottom a couple of times on my neighbours drive but there doesn’t seem much to be damaged underneath. The suv version has more clearance but I want a low, safe driving car as we do a lot of long fast country drives.
The all wheel drive system seems faultless. The gearbox is responsive and does not ‘flare’ like the old Lancer. The motor is starting to loosen up and seems to have enough power to cope with most situations but it would go better with the 2.5 when fully loaded. the first time I did a quick trip on loose gravel a bit if rock intruded into the gap between the rear disk and the backing plate which meant a long trip home with a screeching noise . The dealer said he had seen it a couple of times before. Personally I can see no reason for this plate, my other cars don’t have one. seats are heated but I have never used them in the old car. They are very comfortable, switches and instruments are clear and easily accessible and there is more information available than I’ll ever need. It has a Digital speedo as well as the old fashioned round dial and my wife loves this as she can see the speed easily from the passengers seat and stop me speeding.
My wife finds the car easy to drive and park and rear cameras and sensors are a great aid here. If. It lasts us the 5years without a problem I will be very happy. Please fix the radio!
A very very good car for the money best snow vehicle – We purchased the manual hatchback last of the series 2016 model. We wanted a car for our frequent trips to the ski resorts. This car was the cheapest AWD vehicle on the Australian market available, at the time. Last year the inevitable happened, we were caught in a snow storm, coloquially referred to by locals as Snowmageddon 2017. I haven't seen… Read more
a situation like it. There were cars in ditches everywhere. I distinctly recall an X3 attempting to drive forward near Dainers Gap Perisher, and the car moving forward 1 meter and simultaneously sliding sideways 2 meters. Our manual Impreza with it's full time MECHANICAL symmetrical all wheel drive did not slip an inch. I fell in love with this car that day. It got me and my family home safely whilst big 4wds were being retrieved with families on the side of the road watching on in sub zero Blizzard temperatures. This car is fit for purpose. NB If you are after a snow car get the manual it features a permanent mechanical symmetrical AWD system. The auto has an electrical non permanent version from what I understand. Sadly the mid 2016 model was the last of the manual Imprezas. Fuel economy is great, no concerns here! No reliability issues. The autostop/start fuel saving feature can be indecisive at times, but not obtrusive to the positive driving experience. Other positive features, the base model has supremely comfortable seats, the visibility is well above average, lots of deep glass to see outwards. Negatives, the stereo sucks big time. The good news it is not the head unit, but the speakers, they truly are the worst things ever, my sons i20 has much better speakers. If you like listening to tunes I would suggest allowing a little bit of money to replace the speakers and throw in a small amp, this has transformed the sound, making this car a joy to drive. The engine power is underwhelming combined with high gearing makes overtaking a gamble at times. The trade off is good fuel economy. But overall the positives outweigh the negatives. We will keep this car for the kids and run it till it dies.
Positive reviews
Best thing I have ever do is to upgrade – I up graded my previous Subaru,best Thing done,tells me I am to close to peoplewaking along or other cars,it does every thing for me except drive which it near does,I love it,wouldn’t change it for anything else that has 4 wheels.love,love. Show reply
Fantastic Intelligent Car – After doing a lot of research and test driving I decided on the Subaru Impreza Premium 2019. The car is brilliant with all the safety features, great fuel economy, all the technology & gadgets, pools sporty and a very smooth drive. I would happily recommend Subaru, especially the impreza. Show details · 1
Safety features are a life saver – The collision avoidance system is a life saver. This car is so intelligent it is amazing. Smooth and effortless to drive. Superb build quality. Yes servicing is a little on the expense side but not a deal breaker. Packed with too many features to list. At the very least it is worth a test drive if you are in the market for a new car. The only… Read more
annoying thing is the auto engine stop, yes it can be turned off with a push of a button but every time the car is re started you have to de activate it again. Again not a deal breaker.
Negative reviews
Warranty denied, warranty rejected some fake parts of the brand new car – I bought subaru impreza hatchback 2018 for my personal use. Not driving much. Service always on time. Turn up last year I had a cracked on GPS SCREEN no reason. I bought 3 years extended warranty. This car not even finished Subaru warranty yet. They not take any responsibility to most warranty that they have. Watch out anyone too expensive… Read more
services. Now my brand new car turn to nightmare intertenmen unit it shut it down not working caused by cracked screen it happened on last year. My car not even use much because of covid 19 last year.
Hi Sydney, we are sorry to hear of your… Read more (+1 reply)
Great cars, but watch out, my aircon failed completely a week after the warranty ran out and they denied – This is our third Subaru. I probably should have learnt my lesson but I honestly like the cars. The week after my Liberty warranty ran out the hifi failed. I was quoted $2,000 to get it fixed (it as the 3RB special edition audio system with multiple amplifiers so while expensive not out of the realms of possibility). Now, my third Subaru, the… Read more
top of the range Imprezza. 3 years and one week the air-conditioning completely failed. I took it straight to the dealer and they had it for a few days. They said it needs a new PCR value and a new compressor and at least, $2,000 with the parts needing to be shipped from Japan. After a few days they rang me up and told me to come and get it and get back to them if I want to get it fixed. The dealer said they would contact Subaru Australia to ask if it can be covered under warranty and he said they denied it as it was one week out of warranty.
I contacted Subaru Australia and there told me they don't have computers so they have no knowledge of the request but if it is out of warranty that is just too bad.
Does anyone else think the aircon in a 3 year old car with 27,000km on it should fail completely when the car has been serviced regularly?
120K spend over 12 years and this is how they treat you?
Hi @ mianos, We're sorry to hear of your… Read more
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Absolute poor performance and extremely poor warranty service – Extremely disappointed in Subaru Australia. Four year old Impreza and the cylinder head blows! 65k ago it was pointed out coolant was dropping however after compression testing I was advised there was nothing wrong with the vhiecle by the Subaru dealership who sold me this vehicle. Subaru Australia say it’s not a manufacturing defect so what they… Read more
are really saying is that after four years of driving your car on road in urban and extra urban conditions, you will need to fork out approx 5k dollars. When asked how they determine it’s not a manufacturing defect (which the authorised agent disagrees with) and without seeing the vehicle “based on the information we have available” absolutely poor form from a manufacturer who used to stand behind their vehicle. This may be the second and last Subaru I ever buy. From reviewing everyone else’s comments and Subaru’s deflective responses along with the known head cylinder issues I have become aware of with Subaru, Im seriously thinking it’s good by Subaru and hello Toyota!
Hi @ Ttttt, We're sorry to hear of your… Read more
Recent reviews
My first & last Subaru. Disappointed – Has taken 2 weeks to trace error. $5000 bill to fix. Never buying another Subaru. Trans specialist says this is a common problem. How about a recall? All repairs are very expensive as are services charges. Back to a Toyota. Show details
Hi @ Martin, We're sorry to hear of your… Read more
Deranged Service Pricing – I own a 2017 Subaru Impreza 2.0i-L. Bought brand new, first owner. The car is alright but nothing special given what's available in the market right now. The service pricing is ridiculous. It's more than some prestige brands. The dealership network is thin and you have to book weeks in advance to bring your car in. Even then, service pricing is… Read more
absolutely unhinged. For a 75,000 km service, I got quoted $825. Yes you read that correct. Will be offloading the car soon and never buying this brand again.
Build quality is a 6 out of 10. Lot's of rattles and squeezes keep emerging.
Engine is very loud and smokes a lot in the morning.
Overall, I was one of the few who really wanted to like this brand but they are operating in a different reality.
Hi @ Revco, We're sorry to hear of your… Read more (+1 reply)
Did some one say POOBARU?? – 3 recalls and an issue that sits there like an elephant in the room. No one wishes to address it, or rectify it. Their main goal is to find excuses and reasons for why you are not doing things properly, because this then deflects the issues off their nasty cars. I have tried having these issues fixed for over 12 months and I have given up! they… Read more
will not replace my lemon. They will not even replace for another second hand in another brand from their car yards. Auto nexus are absolutely useless at their online customer support and this is then fed through to the car yards.
Cant wait to be rid of this crap box they call safe!!
Hi @ angelina, We're sorry to hear of your… Read more (+5 replies)
8/10 car – I drive the 2012 sedan and its great. Fuel consumption averages 8L/100. What bugs me is that it can be really noisy accellerating in a tinny way, not a low grunt. Show details · 2
Subaru Impreza Battery Drain Still Happening on New Model (G5) – Just bought a brand new 2019 Subaru Impreza 2.0i Premium outside looks cool but unfortunately got battery drain issue, after park a few days got battery flat & can not move as died, it happened several times & have to go services check, understand it is an reported problem for Subaru 4th Generation but surprisingly it still not being fixed on update model, My advice - never buy a Subaru or you just waste your money ! Show details
Hi @David, we're sorry to hear about the battery… Read more
Excellent – I love this car very much. I use as personal transport everyday. I always clean my car and do the service around once per two months or three months. Excellent car!! Show details
Great car good value – I bought this impreza top of range in January 2018, now it is the time to put my review with about 20K driven. It is a well design car easy to handle, only with minor things to improve such as the GPS does not have live camera detection. But overall, I recommend this car if you consider to buy one. My buying experience with the dealer was so bad, the sales person was too aggressive and not polite, but the services department is good and helpful. Show details
Love this car – Purchased my Subaru S in Black at Easter and I'm enjoying the ride. It is a sport model with tight handling slick tyres. Subaru have thought of everything from the leather heated seats to the on board cameras that make it so safe and comfortable to travel both country and city driving. There is a great deal of leg room for the driver and… Read more
passengers. The technology is first class and beats most other vehicles in this price range. The car is used daily and it has had its first service. My mechanic told me about Subaru and made the recommendation to me for which I am most grateful.
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Perfect daily drive – I use my Subaru Impreza for a daily commute of about 50km. The adaptive cruise control makes driving in traffic a breeze, with the car braking and accelerating for me. It is a very comfortable ride and is very efficient for a 2.0L engine. The car has a yearly service schedule completed by Subaru, and has had no issues to date. Show details
High quality, not much power – In typical Subaru Fashion, this car has excellent build quality, feels great through the corners, and has 'enough' power to keep up. Compared to the competition (mazda 3, hundai i30, toyota corolla) this Subaru Impreza shows, what I think is a higher quality build and more deliberate cornering. However, where the car is beat, is the engine. The… Read more
engine lacks the power of the competition. Otherwise though, the car was very reliable and worked great as a commuter.
Average, don't expect much – Fuel economy is poor, and the car runs terribly on 91. Don't even bother with E10. So expect to be paying for premium fuel. Urban fuel consumption is poor. 10-12l/100. 6.5/100 on the freeway. Subaru's official readings are difficult to match. Vehicle is extremely lethargic and slow, which is difficult because you don't have the power to overtake… Read more
on freeways. Not suitable for hilly areas. Servicing is a rip-off. Apparently you need a tyre rotation every service? First one cost $400+. Not happy. AWD and handling are good. Entertainment system doesn't connect at times. Adaptive cruise is wonderful.
Great car – We bought this as our second car and we love it. Fits our baby seat. Has great features and the seats are really comfortable leather which hug your body, car feels sporty without being a sports car. Show details
Great car – Use car daily to work. Had it for 6 months so far no issues. Only need yearly service. Don't really do much off road mostly city driving. Love all the safety features, hazard detection and automatic braking. Connectivity is really smooth and simple. Also has multiple profiles so different family members can use and just put their profile on and sets the car up for you Show details
I love my Impreza – I have my third Impreza and fourth Subaru. I find the impreza meets all my travel needs. Comfort, safety, reliable and economical. The vehicle is used daiky comuting to jobs collecting kids and shopping Show details
Not happy Jan – Purchased new in 2017, car is now a little under two year old with 17K on the clock. Serviced by selling dealership only. CVT transmission is a lemon. Continually changes up to a higher ratio when you attempt to accelerate, which has a retarding effect on the engine. It is so bad I initially thought the engine was miss firing but after talking… Read more
to the service manager I was told it is "a characteristic of this type of transmission" and there is no "fix". What a load of bull. I see Subaru USA has acknowledged a problem with this transmission and is offering the 1.5 million Subaru owners an extended warranty in an attempt to head off a class action. Why has Subaru Aust got it's head in the sand, they need to fix the problem, it won't go away. Never again will I purchase a Subaru.
Love – I bought my Impreza a yr ago, I love my car. The only thing Im concerned about is the speaker, sometimes it gets muffled and I asked at my last (first) service for them to look at it. They said it could be apart of the software and just need an update but it still happens every now and then. I will mention it again at my next service. Other than… Read more
that, I love this car. Drives beautifully and reminds me of my Honda Civic- I would've have bought another civic except I didn't like the new civic shape.
2016 MY17 Impreza – I just bought this a few days ago from John McGraths Canberra in great condition and only $18,300.00. While people.complain about the power on these, it is not a WRX so don't expect a race car. It has plenty of power and sits the highway great on cruise control. Full car still smoothly Powers up all hills. The added features for adjusting speed to the car in front is amazing. Would recommend to anyone. Show details
Underperforming but still good value – We have a 2017 model and the biggest issue we have is that it needs higher octane fuel. We have taken it back 3 times due to uneven acceleration going up the slightest incline . We have solved the problem with using higher octane fuel. It just doesn't run well with regular 91 octane fuel. The towing capacity is pretty marginal as your not going… Read more
to tow much more than 500kg after you put passengers in the car. The cargo space is great and with the flat fold seats you can really load it up.
The bluetooth on the head unit can be extremely frustrating. It works 90% of the time, the other 10% of the time you need to turn the car off for a couple of minutes to fully reboot. Seems to be worse with Apple.
The fuel economy is nowhere near what is claimed but thats par for course I think.
We were supplied the Impreza as a work vehicle and it handles OK and the interior is really nice for a car at this price point. In 18 months nothing has failed and it has been perfectly serviceable .
Would I buy one with my own money ? Maybe as there really isn't anything else at this pricepoint with this much space . The previous workcar was the much maligned Holden Cruze and we actually preferred that.
After 3 years of mundane driving it has not missed a beat . I'm still not sold as it's just so… Read more
Subaru Impreza Sport Hatch – Love my Impreza not only does it have all the bells and whistles like sat nav, sunroof, reverse camera, heated leather seats, bluetooth plus lots more it drives like a dream. I feel really safe on the road with the all wheel drive and ABS brakes. Truly the best car I have owned. Show details
Great quality of build – For the price range it is an awesome car. This car is competing with likes of Corolla, Golf and i30. The Good: It has great build quality and interior feeling. very spacious. lots of space for back seats. full of safety features. great seats. has 3 screens that show all information you like. drives well. high visibility. The not so good: A bit… Read more
expensive. the AWD is probably not necessary for Brisbane, but you are paying for it anyway. Aircon is not the quickest to cool down cabin on a sunny day.
Such a nice car to drive, handling is great, seats are comfortable, very spacious for a small car – We have owned the car for around 1.5yrs and have loved it. Roof racks are very handy however we can even fit our stand up paddle boards inside the car. Very spacious for a small car. Great handling, through the steering wheel you can tell the quality put into manufacturing this car. Show details
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Subaru you will never burn my pocket along with your rotten conniving dealer again. Stay clear of these t#rd boxes.