Suitor

For the price ($500 nzd) I'd say the quality is very poor. Thin material, loose threads all over, cheap buttons... The shirt even had a small mark on it. And it's RIDICULOUS that they don't provide you with a suit bag when you're dropping that kind of money. My recommendation - go to Hallensteins instead.

Excellent customer service and go beyond to make sure that the client is informed at every step of the way during the process! Props to Sebastian, Ezekiel and of course Rizza! Many thanks once again, Richard from Canada. Show reply

Hired 3 tuxedos online, took advantage of the extra tuxedo one size bigger for only $10 extra - this is a superb idea and deal. We also hired 3 pairs of shoes. We did the 7 day hire. We did all the sizing online, we received an e-mail a few days… Read more ·  2

before our tuxedos were sent out, just to confirm sizes. The shoes actually arrived almost a week early - no extra charge, the tuxedos arrived on the correct day. Excellent quality and fit. Everything arrived with a pre-paid return postage label, just had to box it all up, stick the label on and drop it off at the post office. We could not be happier with everything, the quality of the tuxedos, the delivery and return service, everything was so easy and efficient. We'll DEFINITELY use them again and we look forward to being able to recommend them to friends/family. Thank you!

I hired a tuxedo last weekend for a wedding. It came 2 days before the event. The shirt was brand new in the original packagingand the tux fitted perfectly. I used the Suitor sizing and the tux fitted perfectly. I returned it in the prepaid packaging.Excellent business. Would highly recommend for suit hire service. Warwick Show reply

I was cautious about buying a suit online before using Suitor. You can have an issue with sizing, with quality, etc. However, after reading reviews, and once I dealt with the team after placing my order, my fears were laid to rest. Firstly, as it is an Australian company based in Sydney, the suit arrived quickly. Even before arrival, they sent an… Read more ·  1

email after my order to confirm my sizing, as they believed I would be better in a different size. I made a small change (in between what I had and what they suggested), and the suit arrived the next day. The suit was well made, matched the photos and description, but yes, I needed a new size. The jacket was perfect, but I wanted to go one size down in the pants, shirt and vest. I emailed them, they described the process, and it was just as quick and simple as they promoted. I sent the non wanted items back on the Friday, and I got the items on the Tuesday. It would have been within a day or two, but obviously the weekend gave it the extra day. This time, the suit fit and felt perfect. The whole process was easy, efficient, and the team were very friendly. In honesty, I am not a formal suit/tuxedo kind of guy. I wear it maybe once or twice a year, if that. I don't want or need designer labels. This suit felt and looked comfortable and quality, and I am happy with it.

Show-Stopper Suit – So, I was initially hesitant about choosing Suitor despite their five-star reviews, mainly due to some mixed comments I had seen on Reddit. However, I decided to take the plunge and I’m glad I did! The quality of the items I rented was outstanding. The blazer, shirt, bow tie, and belt were exceptional in quality. While the pants were also great,… Read more ·  1

they didn’t fit me perfectly. Fortunately, I noticed Suitor accommodates tailoring, but I opted to wear a pair of my own black pants instead.

I went with the red velvet suit, and it was an absolute showstopper! Not only did it make a statement at the event I attended, but I also received compliments from strangers on the street. While I’d love to think they were complimenting me, I’m pretty sure it was all thanks to the suit!

The entire process was seamless. Delivery was speedy, I ordered on Sunday night, and the suit arrived the next day. Overall, it was an excellent experience, and I would absolutely recommend Suitor to anyone looking for a high-quality, stylish rental suit.

Outstanding – What a fabulous company, excellent service and for the price you just can't beat it and the clothes are of excellent quality, and we ended up with 4 full suit sets, for a rental I couldn't believe it, they look brand new, like they've never been worn! To buy brand new, even at low end mens wear clothing stores, it wouldn’t even cover the cost of… Read more ·  1

the pants n jacket alone, let alone a good quality 3 pc suit. This is so affordable, even for people like us, living on an extremely meager income. I've read lots of reviews, good n bad but I can only comment on my own personal experience n I cannot praise them highly enough or recommend them strongly enough. This is my story from go to whoa; My son is an apprentice chef, hrs from 7am-10.30pm so clearly he can't try on clothes until he gets hm late at night. His brother was getting married on the Fri. Our clothes came promptly on the Tues, the day we specified but it wasn't until approx. 11pm that night that my son could try them on after he got hm from wk. I ordered the full 3 pc suit + the backup size. Nothing fit him except 1 of the jackets! Panicked to the point of hysteria, I got an email off early Wed morning n without hesitation Luke arranged for another set of pants, belt, vest n 2 shirts to be dispatched express post to arrive on the Thurs. Which they did and early. To my relief everything fit. If it didn't, it would of been an absolute disaster as it would of left no time to get another size replacement before the wedding. In addition to that, my son who was the one getting married, he too, ordered his tux from suitor n I found out later, so did his best man and groomsmen. There were massive differences in physiques between all the men, from tall, short, broad, slender and others, like my son, being notoriously difficult to fit as he is tall, stocky, broad neck but shorter leg length than most men his height. So pants are either way to long in the legs or way to short in the body area and barely reach his waist. Not 1 single man in the bridal party, including my son, had to have any of their clothing altered. To my surprise Suitor had them, literally, all covered, fitting perfectly to all their different shapes n sizes and looking absolutely perfect. The clothing was immaculate and stunning, truly, you could not tell they were rentals and they were all complimented constantly about how good they all looked. AND THEY DID!! I cannot thank Luke enough for all he did for us. He was outstanding. He replied promptly to my every inquiry with patience, professionalism n courtesy. He was the calm in the storm for me, reassuring me when I was in an extremely panicked state. Things can n do go wrong. We don't live in a perfect World. We did have a problem with our ordering, things did go wrong for us, through nobody's fault but when they did, they were handled and dealt with immediately. Luke went above n beyond to help n do everything in his power to get us the clothes we needed on time - when there really was no time to spare n we're not local in the Sydney area. To me that speaks volumes about the caliber of this company.

Amazing service. So stress free. Completely reliable. My son’s year 10 formal was so special for him. He looked and felt like a million bucks. The back up suit was extra insurance incase his measurements were wrong. (They weren’t), but peace of mind for me! Thank you guys. Highly recommend. Show reply

Fantastic service. Fast replies and the suits were delivered to our hotel and then picked up again the next day. They all fitted perfectly and were very high quality. We would highly recommend using Suitor, Show reply

The tuxedo and accessories I rented were great quality, packed nicely and arrived earlier than expected which was nice for additional try on time but the support I received from Suitor will definitely make me a repeat customer. I needed a very very last minute replacement size sent out and Skye reached out to me after I used the online chat… Read more ·  1

extremely fast and organised the replacement to be sent so fast that it arrived the next day for an interstate delivery. This speed and support from Skye and Suitor saved my outfit for this event and I will forever be grateful.

Thanks heaps!!

Hired a suit for my son’s event. The material of the suit was not great for $180 hire price we paid. If we knew it was cheap fabric we could have bought a suit from Kmart or Target for a cheaper price and got to keep the suit. Also pants were long on my son, size options are Sml, Med, Large etc Disappointed with the suit jacket and pants.

The suit arrived and was extremely poor quality—felt cheap, like something from Temu—and it was also the wrong size. I returned it promptly, but after six weeks with no refund, I had to follow up myself. Only then was I told that because I returned it after 4 business days (their cutoff is 3), I wasn’t eligible for a refund. Not only is that… Read more

policy unreasonable, but the fact that they wouldn’t have contacted me or refunded me unless I chased them is unacceptable. If I could give zero stars, I would.

Shocking quality and worse service – After complaining about the shockingly poor quality of a $300 jacket the customer service representative said it was “not my [their] problem”. From the outset of communication with Suitor they were aggressive and entirely unhelpful. Would recommend avoiding purchasing from them.

I am an exceedingly happy customer. The whole process, from ordering, to receiving the suit at the hotel we were staying at, to the process of returning the suits, was as easy and trouble-free as it could be - reasonably priced and arriving on time. Offering a duplicate suit one size up for only ten extra dollars was incredible, and greatly… Read more ·  1

appreciated. As it turned out, the shirt and trousers fitted perfectly in the originally requested size, but the optimal jacket was the one that was one size up. It was a truly excellent customer experience.

Happy to recommend. Great service, fast replies to queries. We chose the dark grey suit, with vest, belt, tie and shoes. Suit was perfect, looked and felt great. Will be using again. Show reply

I hired 4 suits for my Wedding last week. I have to say what a Superb Service from Suitor from start to finish. The help and support I received from there on line chat, to the advice on sizing, the delivery was on time as promised and a simple way to return. I would highly recommend to anybody. Thanks again Show reply

I needed a pink suit for a wedding as part of the bridal party. Suitor was very quick to respond to my questions about sizing and gave great advice regarding their optional add-on for the next size up or down. The suit arrived well in advance of the date I provided, and the initial sizing was excellent, so I didn’t need to wear the size up. Both suit options arrived clean and with no odor. The return process was also easy and stress-free. Show reply

Had a very good experience using this service. They delivered to the Isle of Man which was really helpful. The suit was as described and of good quality and the shoes were like new. When I had some issues returning the parcel the support service replied instantly and we're very flexible in helping me return the suit. I would highly recommend using this service. Show reply

Incredible customer service over live chat. Unfortunately, had to cancel my order as wedding attire plan changed. Spoke to Ezekiel who not only resolved my issue immediately but as a gesture of goodwill only charged me £5 cancellation after my email was not picked up within the correct time window. Would recommend Suitor and I'll use them again in the future. Show reply