91 reviews
I hired 4 suits for my Wedding last week. I have to say what a Superb Service from Suitor from start to finish. The help and support I received from there on line chat, to the advice on sizing, the delivery was on time as promised and a simple way to return. I would highly recommend to anybody. Thanks again Show reply
As per the other reviews, the online sizing advice was incredibly helpful and accurate, helped by them asking for your height and weight. We were sure we were going to need alterations, but the pants fitted perfectly, fortunately we'd added the next size up option as my husband needed the bigger jacket. Ordered after hours on a Tuesday night,… Read more · 1
arrived Thursday morning. Couldn't recommend more highly, will defs use again. My husband looked SO handsome and fortunately did no damage to the suit!!!!! Return was a piece of cake.
Just a consistently great product and service. Have used Suitor multiple times, and the quality of their suits and customer service is always flawless. Just can’t go wrong! Show reply
Reviews with attachments
AAA service provider ... communication and response times were exemplary .... Highly recommend ... Show reply
AMAZING!! – I was very worried about hiring a suit online, turns out we had nothing to worry about. The service was amazing & the suit fabulous!! Suit & shoes were in perfect condition & being able to get another size sent for a small fee was great. Easy process from start to finish. We’ll definitely be using Suitor again. Show reply
BEST DRESSED AWARD – I was compelled to share our experience about Suitor. From the very start, ordering was very easy, just a few simple measurements to go with the wonderful style and colour of suit my son picked out for his year 11 ball. We had the option for an extra $10 to get a second suit a size up but didn't opt for it. We ordered late Friday afternoon and by… Read more · 1
Tuesday afternoon it was delivered to our door. To our surprise they did supply another size up in pants but luckily they wernt required. Come Friday night of the ball and my son looked amazing, he felt amazing too. We dropped him off and he had an amazing night, winning best dressed!!! The process is very simple and easy with the only thing we need to do is place the suit in the dirty laundry bag supplied and post it back off in the box it came in with the supplied postage label.... Too easy! Especially when it was at very short notice that my son was indeed allowed to attend. Thank you Suitor, what a great business model you have, will use again
Latest follow-ups
Incredible service and quality. My son won best suit. I'm super proud single Mum and DV survivor. He has been through a lot in his 16 years. Cancer survivor too he had a rare form as a toddler. This wasn't just a suit it showed his coming of age and the success he's achieved. Show reply
Follow-up · Suit was sensational and super comfortable my son said. The fitting experience was easy! Love this option!
I hired a tuxedo last weekend for a wedding. It came 2 days before the event. The shirt was brand new in the original packagingand the tux fitted perfectly. I used the Suitor sizing and the tux fitted perfectly. I returned it in the prepaid packaging.Excellent business. Would highly recommend for suit hire service. Warwick Show reply
Follow-up · The whole hiring experience through Suitor was a positive experience. It was all delivered with ease and on time. The tuxedo was good quality and looked great. The return posting details were extremely easy. Brilliant service. Would highly recommend! I was even lucky enough to hire a brand new unopened shirt.
In-depth reviews
I was cautious about buying a suit online before using Suitor. You can have an issue with sizing, with quality, etc. However, after reading reviews, and once I dealt with the team after placing my order, my fears were laid to rest. Firstly, as it is an Australian company based in Sydney, the suit arrived quickly. Even before arrival, they sent an… Read more · 1
email after my order to confirm my sizing, as they believed I would be better in a different size. I made a small change (in between what I had and what they suggested), and the suit arrived the next day. The suit was well made, matched the photos and description, but yes, I needed a new size. The jacket was perfect, but I wanted to go one size down in the pants, shirt and vest. I emailed them, they described the process, and it was just as quick and simple as they promoted. I sent the non wanted items back on the Friday, and I got the items on the Tuesday. It would have been within a day or two, but obviously the weekend gave it the extra day. This time, the suit fit and felt perfect. The whole process was easy, efficient, and the team were very friendly. In honesty, I am not a formal suit/tuxedo kind of guy. I wear it maybe once or twice a year, if that. I don't want or need designer labels. This suit felt and looked comfortable and quality, and I am happy with it.
Show-Stopper Suit – So, I was initially hesitant about choosing Suitor despite their five-star reviews, mainly due to some mixed comments I had seen on Reddit. However, I decided to take the plunge and I’m glad I did! The quality of the items I rented was outstanding. The blazer, shirt, bow tie, and belt were exceptional in quality. While the pants were also great,… Read more · 1
they didn’t fit me perfectly. Fortunately, I noticed Suitor accommodates tailoring, but I opted to wear a pair of my own black pants instead.
I went with the red velvet suit, and it was an absolute showstopper! Not only did it make a statement at the event I attended, but I also received compliments from strangers on the street. While I’d love to think they were complimenting me, I’m pretty sure it was all thanks to the suit!
The entire process was seamless. Delivery was speedy, I ordered on Sunday night, and the suit arrived the next day. Overall, it was an excellent experience, and I would absolutely recommend Suitor to anyone looking for a high-quality, stylish rental suit.
Outstanding – What a fabulous company, excellent service and for the price you just can't beat it and the clothes are of excellent quality, and we ended up with 4 full suit sets, for a rental I couldn't believe it, they look brand new, like they've never been worn! To buy brand new, even at low end mens wear clothing stores, it wouldn’t even cover the cost of… Read more · 1
the pants n jacket alone, let alone a good quality 3 pc suit. This is so affordable, even for people like us, living on an extremely meager income. I've read lots of reviews, good n bad but I can only comment on my own personal experience n I cannot praise them highly enough or recommend them strongly enough. This is my story from go to whoa; My son is an apprentice chef, hrs from 7am-10.30pm so clearly he can't try on clothes until he gets hm late at night. His brother was getting married on the Fri. Our clothes came promptly on the Tues, the day we specified but it wasn't until approx. 11pm that night that my son could try them on after he got hm from wk. I ordered the full 3 pc suit + the backup size. Nothing fit him except 1 of the jackets! Panicked to the point of hysteria, I got an email off early Wed morning n without hesitation Luke arranged for another set of pants, belt, vest n 2 shirts to be dispatched express post to arrive on the Thurs. Which they did and early. To my relief everything fit. If it didn't, it would of been an absolute disaster as it would of left no time to get another size replacement before the wedding. In addition to that, my son who was the one getting married, he too, ordered his tux from suitor n I found out later, so did his best man and groomsmen. There were massive differences in physiques between all the men, from tall, short, broad, slender and others, like my son, being notoriously difficult to fit as he is tall, stocky, broad neck but shorter leg length than most men his height. So pants are either way to long in the legs or way to short in the body area and barely reach his waist. Not 1 single man in the bridal party, including my son, had to have any of their clothing altered. To my surprise Suitor had them, literally, all covered, fitting perfectly to all their different shapes n sizes and looking absolutely perfect. The clothing was immaculate and stunning, truly, you could not tell they were rentals and they were all complimented constantly about how good they all looked. AND THEY DID!! I cannot thank Luke enough for all he did for us. He was outstanding. He replied promptly to my every inquiry with patience, professionalism n courtesy. He was the calm in the storm for me, reassuring me when I was in an extremely panicked state. Things can n do go wrong. We don't live in a perfect World. We did have a problem with our ordering, things did go wrong for us, through nobody's fault but when they did, they were handled and dealt with immediately. Luke went above n beyond to help n do everything in his power to get us the clothes we needed on time - when there really was no time to spare n we're not local in the Sydney area. To me that speaks volumes about the caliber of this company.
Positive reviews
I needed a pink suit for a wedding as part of the bridal party. Suitor was very quick to respond to my questions about sizing and gave great advice regarding their optional add-on for the next size up or down. The suit arrived well in advance of the date I provided, and the initial sizing was excellent, so I didn’t need to wear the size up. Both suit options arrived clean and with no odor. The return process was also easy and stress-free. Show reply
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Had a very good experience using this service. They delivered to the Isle of Man which was really helpful. The suit was as described and of good quality and the shoes were like new. When I had some issues returning the parcel the support service replied instantly and we're very flexible in helping me return the suit. I would highly recommend using this service. Show reply
Incredible customer service over live chat. Unfortunately, had to cancel my order as wedding attire plan changed. Spoke to Ezekiel who not only resolved my issue immediately but as a gesture of goodwill only charged me £5 cancellation after my email was not picked up within the correct time window. Would recommend Suitor and I'll use them again in the future. Show reply
Negative reviews
Hired a suit for my son’s event. The material of the suit was not great for $180 hire price we paid. If we knew it was cheap fabric we could have bought a suit from Kmart or Target for a cheaper price and got to keep the suit. Also pants were long on my son, size options are Sml, Med, Large etc Disappointed with the suit jacket and pants.
The suit arrived and was extremely poor quality—felt cheap, like something from Temu—and it was also the wrong size. I returned it promptly, but after six weeks with no refund, I had to follow up myself. Only then was I told that because I returned it after 4 business days (their cutoff is 3), I wasn’t eligible for a refund. Not only is that… Read more
policy unreasonable, but the fact that they wouldn’t have contacted me or refunded me unless I chased them is unacceptable. If I could give zero stars, I would.
Hi Bebo, Thanks for getting in touch. We're really sorry… Read more
Shocking quality and worse service – After complaining about the shockingly poor quality of a $300 jacket the customer service representative said it was “not my [their] problem”. From the outset of communication with Suitor they were aggressive and entirely unhelpful. Would recommend avoiding purchasing from them.
Hello Shamit, just want to clarify numerous false claims… Read more (+4 replies)
Recent reviews
Excellent experience from start to finish. Communication was fast and helpful, and the suit fit really well. High-quality service and a smooth hiring process. Would happily use them again. Show reply
The service is fabulous, fast efficient and a good range to select from. The suite was delivered the next day, the fit was perfect and very convenient for those with little time. Show reply
What an amazing service. I was stressing so much about picking the perfect suit for my daughters wedding, then getting it tailored to fit and all that extra cost. Then I found Suitor, in the UK. The ease of picking a suit, the option to have extra sizes arrive so you can mix and match for the perfect fit, and all for an amazing price. This was no stress, and perfect. Thank you 'Suitor'. Show reply
A wonderful experience overall. The Tuxedo fit well, was good quality, and came in a timely fashion. I had a few things I wanted to order on top and unfortunetly they were unable to be delivered in time for the event, but customer service was incredibly helpful, looking at alternative pick-up options so I could get the things I wanted. Ultimately, it didn't work out and I was able to get those pieces refunded. Highly recommend! Show reply
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Fantastic Online Suit Hire Experience! We hired a suit for my husband through Suitor and the whole process was amazing from start to finish. Everything was done online and it couldn’t have been easier — the website was simple to use, communication was great, and the suit arrived looking absolutely perfect. The fit, quality, and style were all spot… Read more · 1
on. Such a smooth and stress-free experience with excellent customer service. Highly recommend Suitor for anyone needing a suit hire done effortlessly online!
Just so easy to deal with! Plenty of options at a very fair price! All the hard work is already done for you both getting the suit & returning it. Would definitely recommend ! Show reply
Great suit! Very stylish and modern. I was very impressed with the option of two suits to hire ( one size difference ) just to get the perfect fit for only $10 extra! Overall very happy and it was delivered the next day after I ordered. Show reply
I ordered at 9am and it arrived 2pm same day. Sizing was easy to determine and the extra $10 for an extra jacket and pants is so helpful. Outstanding customer service through email correspondence. Will definitely use again Show reply
Always fantastic suits. This was the 3rd time I've ordered from Suitor- they always provide fantastic suits. This time hired the Gold Tux for a theme night and Wow!- the positive comments I got were amazing! The ordering is so convenient and service very reliable. Such great value, highly recommended. Show reply
I recently hired a suit from Suitor and was thoroughly impressed with the entire experience. The customer service was outstanding — friendly, attentive, and genuinely committed to ensuring everything was perfect. The suit itself was of excellent quality, well-fitted, and received plenty of compliments. The process was smooth from start to finish, and I wouldn’t hesitate to use Suitor again for any future events. Highly recommended! Show reply
Suitor is absolutely the go to if you want to rent a tux or suit. They deliver to you on the day of you order before a certain time which is so convenient. They were also so easy to deal with! I originally ordered a jacket and pants that were to small and I easily got replacements. I would 100% use these guys again ! I communicated with Acielle who was so helpful! Thanks again guys ! Show reply
I recently had the pleasure of using Suitor for my suit hire, and I must say, the experience was nothing short of exceptional. The ordering process was effortless and intuitive, making it a breeze to find exactly what I needed. The delivery arrived right on time, perfectly aligned with my schedule, which was a delightful surprise. As for the suit… Read more · 1
itself, it surpassed all my expectations; the fabric was luxurious to the touch, and the fit was impeccable. Every step of the journey was smooth and hassle-free, allowing me to focus on what truly mattered. I wholeheartedly recommend Suitor to anyone in search of a dependable and high-quality suit rental service!
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