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TacSource

TacSource

 Verified
TacSource
4.1

12 reviews

Positive vs Negative
67%8%25%
12 reviews
MG buyer
MG buyerQLD3 posts
 

The staff at TACSOURCE are awesome! They exchanged a pair of Reebok Nano X1 boots for me without any hassles. My original pair of the Reeboks had a defective sole. Reebok are an awesome brand and I believe my case was a very rare one off, as my replacement pair are perfect and very well made. Shop at TACSOURCE online or in store as they have a really good range of gear. And no, I am not an employee or owner of TACSOURCE. Show details

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Jen L.
Jen L.TAS
 

TacSource were fantastic to deal with. Great communication. Prompt mail outs. Excellent facilitation of returns. Show details

Alfred B.
Alfred B.
 

Bought a leatherman and some glasses. I emailed asking when the order might dispatch and got a super speedy response. I was just told the glasses were out of stock and they gave me my options all sorted within 10 minutes, very impressed.

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thecougar105
thecougar105VIC
  Verified

I recently purchased some boots from TacSource despite some of the negative reviews. It appears from the comments that they've changed ownership and the current crew are nothing short of amazing. They're quick responses to email and nothing too hard attitude was a refreshing change. The prices, range and quality of products was awesome as well.

mattsand
mattsand
 

Fast and were priced well – Very sorry wrote a bad review on here that was meant for tactical gear not this company. I received my items fast and easy to deal with. Use tacsource not tactical gear. Show reply

Minh N.
Minh N.VIC
 

Uncontactable with no customer service – Original rated 1 star - Ordered item about 2 weeks ago and received item with incorrect color. Tried all the contact us method on their website with no response. Phone rings out/msg function with no response and email with no reply either. Not sure how this business operates with no customer service and uncontactable. Avoid at all cost and… Read more ·  1

don't waste your time

Update 3rd June Finally got hold of the business and lack of contact was due to change in ownership. New owners have been more than accomodating and is contactable and provided a resolution. Not the new owner problem/fault but they are willing to work with me and sort out the issue.

JMI
JMI
  Verified

Terrible, avoid – For transparency, original order arrived promptly. Then began the fun. Utilised the sizing chart which is provided on their website, which was incorrect. All follow-up emails then went completely unacknowledged/unanswered. Spent a week calling their phone number daily, with not a single answer or return call. Gave up and turned to a more nordic… Read more

mythical supplier, whose service is great, and they have resolved the matter. No service, respect or courtesy level to comment on.

Tactical Source
Tactical Source    

Hi JMI, Thank you for your review - feedback is… Read more

Darren
Darren3 posts
 

Terrible - no stock selling – Be very very careful - the company on line platform sells items they don't have in stock. [Content Removed]t sellers. I accepted the offer of a refund and asked for a full refund - the company didn't comply with their own offer.

Tactical Source
Tactical Source    

Hi Darren, Thank you for your review - feedback… Read more

DazB
DazBVIC12 posts
 

Not good enough (Under Armour Valsetz boots) – I purchased a pair of Under Armour Valsetz boots from Tacsource in Feb this year (2021) This purchase was paid for by my employer. After only 3 months of wearing them only a limited amount of times, they are starting to wear out and fall apart.

Tactical Source
Tactical Source    

Hi Daz, Thank you for your review - feedback is… Read more

Diana D.
Diana D.WA2 posts
 

Product order – I ordered three products one did not arrive. When contacting tacsource . I asked for a refund for the product that didn't arrive. I was then refunded no issues. Thank you. Show reply

Mark Matthews
Mark MatthewsWA2 posts
 

Jacket packaging – I Received two 511 Peninsular Jackets yesterday and to my disappointment they had been put in the postage bag with no internal bag to protect the jackets. The bag was left at my door ripped with part of one jacket hanging out dirty. I understand it is not your TacSource responsibility what happens when items are sent.Although in the past when i… Read more

have received products from you they have always been in an internal bag to protect the items in case of the outer bag being ripped etc. it was disappointing to have received them in such a way, I have purchased many items from you over the years and the service you have provided has always been excellent. please inform your staff to pack items in an internal pack when sending to stop this happening to future customers. I live in WA and its a long way for products to be in transit especially if the bag is ripped and the Jackets are prone to the elements. The jackets have a value of $360 and to have to clean one because of it being outside the bag is not good

Tactical Source
Tactical Source    

Hi Mark, Thank you for your review - feedback is… Read more

Annmaree
Annmaree2 posts
 

Amazing Products from Tactical Source – My son purchased a 5.11 backpack from them (Tactical Source) and it was delivered to our door in 3 days. The product itself is amazing, a year later it still looks the way he purchased it. He uses it for his football gear and takes it to training with him.

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