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Termiturf

Termiturf

Termiturf
4.0

13 reviews

Positive vs Negative
77%23%
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13 reviews
JoM
JoMQLD
 

If I could leave zero stars I would – Shocking after installation service. Trying to get some repair work done after the ground under the turf settled and dropped in places. After 6 months of many one way emails and phone calls from myself trying to get a response, their head office finally states that their Brisbane office has closed and can no longer help us. I would not do work… Read more

with this company even if I had a service person in the area. A company that simply washes their hands of existing clients that have issues post install is more than disappointing.

Wayne Davis
Wayne DavisQLD
 

Unbelievably Poor After Sales Service – I have been trying to resolve a very genuine warranty issue with Termiturf for approx. 18 months. It took 12 months of constant follow up just to get someone to come and inspect my issue. Termiturf could not even send someone from their company, instead sending a contractor. After much to and fro, the contractor came an completed a small amount of… Read more

work which has actually made the situation worse. For the last 5 months I have called and emailed over and over without once getting a return call or return email. I am in Brisbane and the management of this company is in South Australia, making it even harder to get a resolution. I do not like to leave negative reviews, but in this instance my patience is virtually exhausted. I would be happy to provide detailed evidence of emails and phone calls made to this company, which were often sent to 3 different email addresses with the hope that someone would find the empathy to actually call or email me.

Regards Wayne Davis 0412 394 754

Harry B
Harry BSA25 posts
  Verified

A great company to do business with – After providing a very competitive quote for supply and installation of artificial turf in back of my granddaughter's house, Tracey and the installer, Adam, did exactly what they promised when they promised it. Quality great and fantastic people to do business with. I recommed without hesitation.

greg
gregSA2 posts
 

Happy chappy – I contacted Terry from the Adelaide branch of termiturf and from the start it was a pleasure, he came out to our new build straight away and today Adam and his team were laying the lawn that is amazing. Looks so real and has added so much value to my property. Great company this one

M Christie
M Christie SA2 posts
 

Highly recommend!!! – I am so thrilled with my front lawn. It could not be better. A very professional job done by a team of knowledgeable, and courteous guys. I could not recommend them highly enough. They went above and beyond the call of duty. The detail of their work was fabulous. I have had lots of great comments.

Maureen and John Dair
Maureen and John DairQLD
 

Best Thing Ever! – Can’t believe the difference this has made.Only a small space but Termiturf treated us like we were special. Very professional and they even tidied up! Maureen and John, Spring Mountain

leelee
leeleeSA
 

Quality product and honest/ loyal service – We had our whole front lawn taken out and replaced with Termiturf. After receiving quotes and samples from all other companies, Termiturf's product was by far the best quality and real looking lawn.. I love our front yard now!!! and so many people comment on our street how good it looks.. The service is also amazing, the manager and the guys that install the lawn are all professional and lovely people too :)

Glen D.
Glen D.SA
 

TERRIBLE – Stay clear of Termi Turf. I had it installed in my yard & it has shrunk about 4cm. I have spoken to others & they have experienced the same thing. Others have had their turf melt during warm summer days. My advice, look elsewhere!

Kathleen
KathleenQLD5 posts
 

Fantastic, Highly recommend – Highly recommend anyone to use this product. From the initial engagement with the company the service was fantastic. Glen was professional, friendly, informative and accomodating. Installation was flawless and we are so happy with the finished product. Highly recommend this company and their product. Thank you so much.

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Narelle
NarelleQLD5 posts
 

Loving our balcony – We researched artificial turf on the internet and emailed 3 enquires. Of those three, Roger, from Termiturf phoned me, within 24 hours, to talk through our queries, and arranged an appointment. He was prompt and professional, measured and quoted, and answered every question we had. One other company simply sent an email with a quote based on an… Read more

approximate measurement, and the third company did not even respond to our query. Being in a resort complex, there were limitations on what hours the work could be completed, and also noise restrictions. We wanted the installation to be prior to school holidays too, as no work is able to be done during holidays. A time and day were arranged, to fit our criteria, and when the installers were held up, they phoned to ensure we weren’t inconvenienced. Glen and Aaron installed the turf and were pleasant, confident, professional installers. They asked our advice throughout the process to ensure everything was done to our satisfaction. They provided information on cleaning and maintenance too. One of our major issues was whether the joins would be noticeable, but to our great delight, it is flawless. Thanks for a great product and wonderful service. We highly recommend Termiterf.

Savvy
Savvy4 posts
 

Termiturf Carindale – Roger and the team at Turmiturf did a great job laying our turf around the pool in some tricky spots. It looks great and we can’t wait to enjoy it to the fullest this Christmas. No more grass clippings in the pool either. Thanks guys

Maureen Mawson
Maureen Mawson2 posts
 

Supply and Fit of Termiturf Toorak in Tweedheads – From my initial consultation with Roger this whole process was effortless.. Roger was extremely knowledgeable very honest and most factual and no sales pressure whatsoever! The team of guys that did the fitting were all very friendly, professional and even cleaned up afterwards ... Wished I had done this years ago ! Marvellous Service Termiturf

Konewone
Konewone46 posts
 

Grass, faux, fake, great job "toorak" – Update Dec 2022. 5 years on. In full sun. ( when we have it) Awesome weed control is just spray Toorak with roundup! Done. No joins visible there are two because of the size. Just gets leaves blown off no broom until the pine pods arrive every year. Edges usually get a weed as I walk past. Nothing arduous you could say. Again if you look around… Read more

as you walk you can see some diy and cheap products.

Update May2021. Dogs- We have friends with dogs who visit and leave pee mail. Just spray with the hose and we have no smell as some people have found. Weeds- only about the edges which just pull out. You could also spray if you wanted but we have not done this. Appearance- Still good after 4 years and just a "comb with a light house broom" the battery blower sorts the leaves out! Sold- The neighbours enquired as to our findings and chose the same company. I have yet to have a chat as to their experience with their new lawn. Would we do it again- Initially no said herself. Now its a yes do it! We used couch on our living lawn as thats the one we laze about on and walk over barefoot in our outdoor living space. The toorak is in the just "look pretty" area. I have seen the DIY look with the cheaper versions. Not always succesful I would suggest.

DEC 2017 follows Installation was supply and install. As arranged, on time, cleaned up. No surprise "extras"! Cheerful no worries team from start to finish. The install was just before Christmas 2017 and now in feb 18 the edges have filled with the natural detritus of other dust and leaf fall. Looks even more " normal" Thank you team we'll done! The thread count was high and the pile weight for same thickness was also high. I believe if you buy very little you end up with less than that after the job is done! The web is your friend for price comparisons for "grass". The installation and work on the substrate and base is in my opinion is very important for a quality long life finish. I'll keep you posted as time marches on. LOL.

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