I’ve been using Thank You hand and body wash for many years now but lately they’ve changed the formula, and it’s not good. It’s really gluggy and doesn’t soap up as much. Plus the refill is impossible to decanter because of how thick the soap is.
The amber coloured bottle for this body wash looks decent. However, the smell is so minty that it feels like you just toothbrushed toothpaste onto your body. Lathering is not at all good. As soon as you apply the product, you feel as if you are actually brushing your teeth. This is not a refreshing scent at all. Please dont waste money on this. I used this product today for the first time and absolutely hated it!
Hey Samina, we're so sorry to hear that this has been… Read more (+1 reply)
Didn't smell as the bottles says. Horrible consistency, this product makes the bottom of the shower dangerously slippery. Chucked it out after 2 uses. Waste of money, won't be buying again.
Hey Jessie, we're sorry to hear about your disappointing… Read more
Reviews with attachments
Contrary to some reviews, I love the fragrances. It feels like having a spa when you take your shower! However, the 3lt tub orange and almond (2nd one I bought) has absolutely no fragrance. Is this the company's response to people with allergies, or just a dud? Really, really disappointed!!
Hey Mudlagk, we're sorry to hear about your… Read more
Don’t buy! It’s toxic – If I could give no stars I would. Purchased this and rash within a few days. Really painful and under breast and under arms. And also on my face. I have emailed them as I there are far too many bad reviews. I didn’t know it was an issue
Caused dermatitis – I have been puzzled in the last two months I have developed dermatitis on my leg, I was trying to figure out what was happening when I would wash with a different product at my partners it would subside and when used at home it would spread and so so uncontrollably itchy I have no changed any other products besides this body wash. I have never had sensitive skin or any allergies relating to skin. It would be different for everyone but just a fyi
Hi Hayley, oh no! We're so sorry to see that this has… Read more
- +1
I developed a rash – Started using the wash a few days ago and have broken out in a top to toe itchy rash (some pictures below, not the entirety of the rashes). I have stopped using this product as this may be aggravating it and it's the only thing I can think of that has changed. I do not know if this is the cause but there seem to be a lot of other people with possibly similar problems. On the other hand it smells absolutely divine.
Hi Giles, we're so sorry to hear that this was… Read more
Positive reviews
Thank you the lid IS recyclable as well – Value for money AND the bottle including the lid is recyclable. Lots of product lids are non recyclable. Gentle on skin and different fragrances make Thank you an easy choice. Show reply
Lovely smelling body wash! – I’ve been using this for about a year now and just got my husband onto it. It’s like aromatherapy in the shower! I have sensitive, fair skin and have never had any problem with it. I love it! Show reply
Just great! – I've been using the rosewood & geranium bodywash for a few years now and love it. Come out smelling great and feeling refreshed. Never had any issues with rashes or otherwise. Sometimes wish it was a little cheaper but you pay for quality. Show reply
Negative reviews
I purchased the Thankyou Body Wash Botanical Mint and Spring Flowers, attracted by its selling point of ‘no nasties’, however I was quick to find that this body wash actually stung when using it ?.., in particular genital area, plus leaving my skin itchy, have watered it down n only using as a hand wash now, certainly wouldn’t buy this product again .
Hey Kelly, we're so sorry to hear that this has been… Read more
Smells nice but irritates the skin – I have been using the botanical mint and spring flowers for a couple of days now. On my first use I was surprised at how lovely it smelt, but the mint on the skin left an icy feeling.. like when you leave toothpaste in your mouth for too long. The next time I used it I found it to be very, very irritating to my skin. I will use it to clean the bathroom in future, not my skin.
Hi Lesley, thanks for taking the time to share your… Read more
Thank you however no thanks – Smells great, however I need to use around 10 pumps to get any decent soap and then it doesn’t even foam up to wash decently. I understand you’re trying to help the environment taking all the stuff out of it however it’s useless as a body wash. It does not work.
Hey Nicky, we're so sorry to hear that this has been… Read more
Recent reviews
Itchy rash all over – I have used this product on two occasions. Each time I am left with an itchy rash under my arms, breasts and other parts of my body. I am not prone to dermatitis or rashes. Truly terrible product.
Hi Linda, thanks for taking the time to share this… Read more
Avoid rose geranium TY body wash. Dry red patches! – Caused dry red patches around my arm pits. Dry skin peeling now, super awful product. AVOID. I am contacting the company about this. Super irritating for my skin. Makes my skin feel dry.
We're so sorry to hear that this has been your… Read more (+5 replies)
The worst rush all over the body – Both my husband and I broke out in the worst rush. His entire body is burning, he’ll have to seek medical help. I have been reading other reviews and I can not believe how many people it’s been happening to
Hi Tina. We're so sorry to hear that this has been yours… Read more
Caused a red rash and dermatitis – Do not use - caused a horrible red rash and itching all over the body. This product should be recalled. I don’t have sensitive skin or allergies and no other product on the market causes a rash. Dangerous product.
Hi Josh, we're so sorry to hear that this has been your… Read more
Children broke out with red rash – Stay far away from this product!!! I used the Cedarwood 1L body wash for my two girls (2 & 9) and they both broke out in a horrible painful red rash within minutes of applying. It took a day to disappear. I promptly tossed it in the garbage and will be steering clear of this brand from now on. They’re obviously not as “clean” as they proclaim to… Read more
be. Attn: Thank You Brand- You need to change your formula because this product is DANGEROUS. Shame on you for reading all of these reviews and not recalling the product. Disgusting.
Hi there, We're so sorry to hear that this has been… Read more
No thank you – Avoid like a plague Just got back from our holiday house that provided thank you Botanical body wash and lotion. Used it for 2 days then Voila rashes/hives appeared on my arms and my face Puffed up, eyes swollen, 2 days before Christmas. No thank you for my horrible puffed up face and hives!!!
Hi there, we're so sorry that this has been your… Read more
CAUSES RASHES DO NOT USE – I have broken out in a super itchy red red ALL over my body after only using this product twice. I have never had a reaction to any other skin product before. From the reviews below this seems to be a common experience, you need to recall this product. I've had to spend over $40 in antihistamines and skin lotions to remedy this. Unbelievable.
Red red red rash – I’ve often bought Thank You body wash products for the shower but this one (Sweet Orange & Almond) has given me a rash all over my cheeks, neck and shoulders which is unusual. Quite a bit of heat to it too and I’ve got to now head into the office looking like a beetroot. Given I’ve used Thank You products for years and had no issues, should I no longer buy them if an inclusion is causing this or is it a one off batch?
Hi Dean, we're so sorry to hear about your experience.… Read more
Ouch! Burning sensation – This product left me and my husband’s skin with a horrid burning sensation, and not just to sensitive skin areas. I wrote to thank you a couple of weeks ago with no response, advising the product could be faulty or should be recalled? I’m glad I’m not the only one feeling this. I have no allergies, and all other thank you products seem fine to me. As good as it smells, I just can’t use it. It hurts.
Hey there, we're so sorry to hear about yours and your… Read more
THE WORST RASH EVER – Upon using the soap, I broke out in the worst rash of my life. Red patchy irritation all over my body. I would never have believed this could happen but now I can't sleep from the agony. Please anyone reading this DO NOT FALL FOR THE MARKETING ITS NOT WORTH IT!!! The product should be recalled - it's irresponsible not to!
Hi Sonali, we're so sorry to hear that this has been… Read more
burning sensation upon use the very first time i used it – the first time i used this i got a burning sensation on certain parts of my body. the second time i used it, burning again, but to those parts and also other parts of my body. what the hell is in this soap that burns?
Hi Leesa, we're so sorry to hear that this has been your… Read more (+2 replies)
Burning Sensation. Do not use – My wife and daughter both used the 'Botanical Mint & Spring Flours' version and both experienced burning sensation and irritation around their lower body and groin area. Judging by the reviews this item is not safe for everyone to use, regardless what the manufacturers are telling us, and in my view should not be on the market. At $13 this is a… Read more
dangerous way to raise money for any charity. I recommend that you do not use it as you do not know what damage you may be doing to your skin or what is seeping into your system. AVOID.
Hey there! I'm so sorry to hear this has been the… Read more (+4 replies)
Severe allergic reaction - don’t touch this product! – In late November 2020 we made the decision to grab what looked like a product that ticked all the boxes. Ethical non-profit and no sls parabens etc. it was a snap decision at Woolworths. It took until mid Jan to pin point that this product was responsible for a severe allergic reaction that has caused me hell. We initially thought this might… Read more
contain Methylisothiazolinone but we think it could be one of the other ingredients in the product - it should be recalled!!!!!
Hi Maree, We're so sorry to hear about your recent… Read more (+1 reply)
Reviews – On reading the reviews well but a couple are complaining about red rashes all over their bodies to be so many this must be true you have not reacted to the comments why would that be ?
Hey Chris, thanks for reaching out with your concern. … Read more
Reaction – I bought body wash with a menthol essence and I used twice, after that, starting on my body a heat rash which I have scratching for more than 5 days. I have never any reaction with any product before, I have taken a antihistamine but no relief until now. Never more I will buy this product.
Hi Thayssa, we're so sorry to hear that this has been… Read more
Reaction – Hi, i was a first time user of the Thank you body wash and chose to give it ago as there apparently aren't any nasties in it. But with the first time use I broke out in a massive red rash that was welted and warm to touch. I was more wondering what ingredient that is in this product to cause a reaction like that?? I have never had any issues with… Read more
any skin products, shampoos etc. I wont be buying this product again unfortunately and from the looks of other reviews I'm not the only one who has had problems with it
Hey Tracy, I'm so sorry to hear this has been your… Read more
Rash warning! – I didn’t have any issues with skin conditions until I used the product Thankyou Botanical Body Wash. After two days I started finding hive like rash and dermatitis looking conditions on my skin. This product should be recalled or say what’s in it to cause skin reactions.
Hi Robert, Thanks for reaching out to share your… Read more
Thank you body wash gave family red rash – After a few days of using this product my husband and I came up in an itchy red hive like rash all over . The worst part was was the red welts on my face and then the next day showering in the morning and then trying to work out why it was spreading all over my body by the evening . We both used the peppermint infused product . My girls also… Read more
complained of it stinging their skin and refused to use it . Not good enough Thankyou brand . I’m not greatful at all but glad I can warn others of the dangers of using your product . Will never purchase again. Parents please don’t risk using this on your kids . Thank goodness we stoped using it before the kids got a more severe reaction that we did.
Hey Nik, I'm so sorry to hear this has been your… Read more
Warning! Red rash everywhere! Do not use – After only using twice, Thank you body wash 1litre (sweet orange and almond) im left with a red rash, itching and dryness all over my body. I don’t have any skin conditions nor am I allergic to anything. Severe itching and redness that is yet to go away. Straight into the bin. Do not use this product it shouldn’t be on the market whatsoever.
Hi Connie, I'm so sorry to hear about your experience… Read more
Family friendly in many ways – The ethics around purchasing these products may be initial reason, but long lasting, great feel, love the aroma. Its been the go to on hot mornings because of the clean feel and light fragrance. But great for my skin in winter too.
Reaction – Red rash all over body using product. Not happy at all very disappointed in this product and the effect it has had on my skin. Im not the only one either you guys need to fix it
Hey James! We're so sorry to hear this has been your… Read more
New formula? :( – I used to love this body wash so so much! But is there a new formula? It's terrible and feels like it's dragging across my skin! I won't be able to buy it again if it's like this :(
Hi Elizabeth! Oh dear! So sorry to hear about your… Read more
Extra Information
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Hey Cal, so sorry to hear about your recent experience… Read more