The Cannabis Company
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Reviews
Must have a strong palate apparently!
I bought two of these tinctures and both my husband and I tried them and neither of us liked it. It has an extremely strong flavour that must be put into empty capsules to possibly be consumed, and that’s only if you’re still very brave. Tbh, I was worried it was going to poison me if I consumed any more.
I’m not one to leave reviews, but in this case I felt it was necessary because I read all of the reviews (after my purchase) and honestly felt bad for these guys.
But, in my case, I emailed them with my concerns and within a couple of hours I
Not as good as you think..
Purchased for Anxiety, unfortunately had zero results. No support offered.
Rapid Pro Max Roll on for pain relief is great
I love the Rapid Pro Max roll on (I think that’s the name?) pain reliever for instant relief of my hand and wrist pain.
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Their Hemp Gin is the best!
I had the pleasure to try their hemp gin over the Christmas and it was great. I am a regular gin drinker and this hemp gin surprised me with flavourful notes, great addition for my cocktails in Summer!
... Read more
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Absolutely shocking
I can’t believe I have to go on here to leave a review like this, but I’m not surprised to see similar bad experiences from others.
I made an order with this company for over $400 two months ago. Since then, they’ve refused to answer the phone, to respond to my emails, to respond to my social media messages, everything.
They haven’t sent ONE single item they I ordered and after making excuses for the first few weeks, they’ve stopped responding to me and refuse to give me a refund.
Absolute scammers and con artists. The Cannabis Co? More like the Cannabis Con Men.
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Disgusting & Dangerous
This company's products gave my 6-year-old daughter anaphylaxis. I have tried time and time again to get in touch, and they never reply. I've tracked down the owner, who also owns laser skin clinics in Highpoint Shopping Centre, and a woman who is their marketer and also seems to be a part owner of the brand called Marika. I have legal action pending against them. PLEASE avoid this company, for your health.
Hello Casey,
Note, Marika is no longer with the company and we cannot verify your conversations with her
Additionally, we can't find any messages from you on our social media or track down your order.
Absolute worst customer experience ever!!
Wow... where do I even begin?! Absolute worst customer experience ever!!
I placed my first (and last) order with Canna Co on the 21st of January.
After not getting any shipping updates for 8 days I tried to get in touch via the Zendesk contact form on the homepage.
Having rudely received NO response, I sent another message via Facebook messenger.
I finally got a response on Facebook but the message was generic, unapologetic and offered no form of compensation or useful information (see screenshot). I wrote back asking for more info but got no response again, they didn't even read the message!!
Hi Simon,
We were able to track your order and communication with your customer service team and it looks There was 1 business day delay in response to your initial message regarding shipping. The de
Still waiting
Ordered and paid on the 9th of December. Have tried to phone and emailed several times and no one can tell me where my order is. I have requested for someone to contact me to organize a refund and still no response.
Hi Charlie,
Can you message us at high@cannabiscompany.com.au with order details? We cannot verify your order or communications with our customer service team.
DO NOT trust this company !
I've purchase a The Myrcene Hemp Gin 700ml from this company and paid EXPRESS POSTAGE. 2.5 weeks later, no tracking number and the company keep telling me they have put my order in priority. 8 emails later, no tracking number and when I've asked for my refund they told me they could not refund me because my purchase was getting packed.
The day after, I've contacted them again asking for a tracking number from my express post since it was already packed and they have not replied anymore.
I have opened a dispute with PAYPAL. I had to make another gift purchase now for a Christmas party.
Waste of time dealing with this company. Dishonest and not up to market/client expectations.
Would NOTrecommend to anyone.
Hello, At the moment we cannot link your review to an order or any communications with us. Can you message us at high@cannabiscompany.com.au with the order details or the email you used to place the o
... Read morerder, so we can look into what went wrong and further improve our shipping and customer service?This review is from 12 months ago Natasha.
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Scammers
This is actually crazy – this company are selling a gin with the claim that 50% of the profits are being donated to a Aboriginal group. They have literally not paid 1 cent to this group, despite being asked and questioned on it continuously. Outrageous.
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They change the review star(s) you give
I gave them 1 star and they sent me an email thanking me for a 5-star review. Also, they kept on emailing me over 49 days to review until finally, I gave them the 1 star to stop their emails.
... Read moreThe facts have already been given.
Hemp Seed Oil
I've tried many things to try and get relief for the severe pain of osteoarthritis in my wrists and knees, nothing has been very effective and I'm continually searching in hope. I came across this company and because of the many positive testimonials I read for their Hemp Seed oil, I ordered some, the service was prompt, packaging and presentation very good. After taking it for a month with no relief at all, I received an email from them prompting me for feedback. I sent a review stating as above and gave a one star rating as it didn't relie
... Read moreve the pain. I've noticed my review hasn't appeared on their website and now I can't even access their other testimonials, very strange. Everyone's different the oil just didn't help me unfortunately.Find out how The Cannabis Company compares to other Online Shops
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Questions & Answers
Answer you phone. very suspicious. Will not be ordering here after reading the reviews
Who is the owner of this company?
I've heard the owner of this company owns a laser and botox clinic in Highpoint Shopping Centre in Maribyrnong, does anybody know if this is true? What is the name of it?
I would also like to know this, time to pay them a visit and get some answers.
Hear hear JJ!
This company stole my mone yand wont return it, its awaful; i trust them, so angry
They did teh same to me, I’m so annoyed
This is untrue. We do not own any brick and mortar businesses and are 100% online. Our company is all about organic and natural treatments.
You're a professional liar Natasha. Shame on you.
How do I stop recurring weekly shipments..I didnt authorise this..and cant afford it..HELP
outrageous behaviour. Someone needs to go to the police.
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Details
| Category | Online Shops |
|---|---|
| Offers Free Standard Shipping | No |
Contact info for The Cannabis Company
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Hello!
... Read more not get a reply. Please email us at high@cannabiscomany.com.au with the order detail and we'll see what went wrong and rectify it.We checked our order history and we do not see any orders under your surname that totalled $400. We also do not have any records of anyone who messaged us on Facebook under that surname and did