The Home Chaperone
Verified59 reviews
The Home Chaperone was previously trading as Home Hacks with Jess and Max.
In-depth reviews
Our Build Guardian Angel! – Wow, where to start with Jess and her building consult magic! We recently had the pleasure of working with Jess from The Home Chaperone for a personalised build consultation, and we couldn't be more impressed with her level of expertise, professionalism, and dedication to helping us navigate the process. It was honestly the best money we have… Read more
spent in this journey!
Jess was not only incredibly accommodating, but she was also patient and flexible with our schedule, which we could not have been more thankful for. We were working to a very tight timeline, and understanding that her consults are snapped up quickly, Jess was so amazing and was able to make it work, allowing us to lock in our preliminary sketch with our builder before a confirmed price increase. Just incredible.
From the moment we began the consultation, Jess made us feel at ease. She took the time to understand our vision for our dream family home and offered invaluable insights that we hadn’t considered. Her knowledge of the building process is vast, and she was able to explain complex details in a way that was easy to understand, which made us feel confident every step of the way. Having someone like Jess explain build terminology to me, was invaluable. Not once did I feel silly for asking to confirm what something meant, or what the process looks like, and that makes all the difference when as a result, you can hold a confident conversation with your building consultant about what you want.
What really stood out was for us was Jess's patience and knowledge, and her kindness! It’s clear she genuinely cares about her clients and their success.
The suggestions she made for our home were incredible, so many strategic adjustments made, in particular our master bedroom and laundry, I am SO excited about the changes and the strategic approach to space saving. Oh and I can't forget little touches like which way our sliding door to the courtyard goes, so we get the best view from the kitchen...I mean you can't put a price on that kind of peace of mind!
Signing our PPA with our builder, with not one doubt about our choices on design, was the BEST feeling ever. We knew we turned over every stone and asked every question. We went from nerves, to confidence, and for that, we are so grateful.
If you're considering booking for your consult with Jess for your build, let this be your sign to do it! She is simply the best. Thank you Jess!
From new-build nightmare to new-build DREAM – Jess is our building Angel who turned our building journey from a place of nightmares to an absolute dream. After regrettably signing with a building company that pressured us to sign on the day, during a home open with heaps of people around, openly listening to our conversations which was very awkward, not to mention our toddler who was… Read more
understandably having a meltdown whilst simultaneously having a phone convo with our mortgage broker and trying to organise a deposit transferred from our bank! Every night I had was sleepless and I was utterly confused and unsure about the preliminary contract I had signed and a house plan that I felt was lacking. Then I reached out to Jess! Her empathetic and compassionate nature immediately settled my nerves. She asked about what our family needed in a home and personalised an amazing La Vida Homes plan that not only met our budget but also guaranteed a build time of 12 months (from slab down) and no extra building costs providing us with the stability and predictability to budget (mortgage payments and rent) during our build process. I absolutely cannot recommend Jess enough! She’s an exceptional communicator, solution focused, knows so many industry tips and tricks and managed to single-handedly turn our building experience from what was almost a place of stress-induced hair loss to one of calm serenity! #TeamJess and The Home Chaperone
Tash ⭐️⭐️⭐️⭐️⭐️
Amazing service! – Wow, what an amazing business. We have been following Jess since the early days, and finally got the chance to book a consultation with the Home Chaperone during planning stage of building our family home. We have never built before and knew we’d probably make some mistakes and overlook a few things on our house plans. Having 2 young children and… Read more
both working meant we didn’t have the time to look at our plans for hours on end. Having Jess gave us peace of mind we are creating a functional space that is perfect for our family. Jess spent hours reviewing our plans and looking ant the final details of the design. She presented some amazing ideas to us in a 2 hour virtual consult. It was amazing seeing her draw up ideas right before our eyes. We are so glad we had a consult at this early planning stage so we don’t miss structural elements we will have difficulty changing later. Our excitement has definitely increased tenfold and we can’t wait to see our house being built!
Recent reviews
A Dream-Maker in Action! Working with Jess has been nothing short of magical! From the very first meeting, she listened intently to every detail on our wish list and approached our home-building plans with genuine care, creativity, and professionalism. Her ability to take our ideas and turn them into a beautiful, functional vision has exceeded all… Read more
expectations. She’s not just checking boxes she’s curating a space that truly feels like us. Every suggestion she makes is thoughtful and intentional, and her attention to detail is unmatched. We feel completely confident knowing she’s guiding us through this journey with such dedication and expertise. We couldn’t imagine doing this without her. If you're thinking of building a home and want someone who brings heart, insight, and real talent to the table, look no further. This is the kind of magic every home project deserves!
From Chaos to Clarity. What was meant to be one of the most exciting times in our lives—building our first home—quickly turned into months of stress, disappointment, and dead ends. We met with builder after builder who all promised the world, but none could bring our vision to life without blowing the budget. It got to the point where we were… Read more
ready to walk away and sell the block.
That was until I entered The Home Chaperone x La Vida Homes collaboration and met Jess.
From the very first phone consult with Jess, it just felt different. Jess brought a sense of calm and clarity to our chaos. She listened, truly listened, to what we wanted from our home—not just in the layout, but in how we lived and planned on living in our new home.
Jess asked the right questions, gave thoughtful advice, and helped us rethink every space so it worked smarter for us. Nothing was cookie-cutter. Nothing felt rushed. For the first time in the build process, it honestly felt like someone was 100% in our corner.
The whole process has felt like a breath of fresh air. 100% would recommend! So if you’re building, renovating, or just unsure about your design, do it—you will not regret working with Jess.
The Beards
I would 100% recommend a Home Chaperone consultation with Jess to anyone building. This is our first experience with the building process were at the stage with our builder where we thought the plan was a good as it was going to get (even through there were a few areas we weren’t entirely happy with). I found Jess on Instagram and was really… Read more
impressed with her advice and knowledge and thought the plan review service was genius! Jess was an absolute pleasure to work with. She took the time to understand what we wanted out of the build and how our family was going to live in each part of the house. She came into the consultation with so many great ideas and practical solutions and everything she suggested made the plan so much better. Jess offered solutions for every issue we had and was also able to incorporate a few changes that we had given up on – she also presented some ideas that I wouldn’t have thought of in a million years!
During the consultation, Jess made changes to the plan on screen so we could see what she was proposing – it was awesome to see her improving everything right before our eyes! After our consultation (that afternoon) she sent back our newly drawn up plans with all our changes incorporated which I happily accepted and sent straight over to the builder. This service is entirely worth it – if you have any niggles or concerns about your plan, have Jess review it – you won’t be disappointed. I want to give a big thank you to Jess for her time and expertise – we’re so happy with our new plan and can’t wait to see it all come together.
Thanks to Jess from The Home Chaperone for reviewing our house plans and suggesting small changes that made a huge impact! Our consultation was thorough, and she really understood our needs. She gave us lots of ideas to improve our floor plan - ideas we would have never thought of! She was able to fit in a drop zone, laundry chute and a three-way… Read more
bathroom which will make life easier with a growing family.
If you have any doubt if their service is worth the investment, I guarantee you it will be! Thank again Jess, you were a pleasure to work with and we are now so confident that our floor plan is optimised, efficient and frustration free!
The Angels of the building industry – This is the second time Jess and Chris have helped my partner and I through the building process and I can’t even begin to express the gratitude we have for them and their wealth of knowledge. This time around we were able to utilise their services from the beginning and it has been the step in the process that has taken so much stress and… Read more
pressure off our shoulders. The zoom consultation with Jess is a lot of fun, she customises everything to allow for all types of clients and then works through your plans room to room, making suggestions and changes as you go. We had many areas in our plans that where ‘wasted space’ and didn’t know how to fix it… in the 2 hour consultation all of these problems where fixed and our house plans where turned into our future HOME plans! We could not recommend their service enough… if you’re thinking about building your future home, hit up The Home Chaperone. You will not be disappointed!
Excellent house plan review with the home chaperone – 6 stars, highly recommended Jess took us step by step through some required major structural changes to our plans and gave us some brilliant minor design tips and advice. You are probably wasting money if you DON'T book an appointment.
Well Worth the Investment To Have Your Plan Reviewed By the Home Chaperone – Thank you Home Chaperone (Jess) for reviewing our plan you gave us so many ideas and options on what we could do to improve our plan (home), how to furnish the rooms and generally make the home work better for our family. You worked your magic with our kitchen that we are very impressed with. The result is we have ended up with a better plan… Read more
(home) to suit our family. We both said after the meeting it was worth the wait and the investment. Thank you so much we will send you photos once it is built!
My house plans are so much better because of Jess – I am so happy that I came across Jess from The Home Chaperone on Instagram. I had pored over my plans for days and knew the master bedroom and kitchen in particular were lacking something. She was able to make some amazing suggestions that have improved the usability of the house. Apart from this, she also was able to point out small improvements… Read more
such as increasing door sizes, window and bathroom variations, and a cheap way to improve the alfresco area. She even redrew the plans so that I had a clean version to work off. She is literally worth every penny! I will also be using Jess to help with my electrical plan when we get to that point further down the road. Apart from her professionalism, Jess is just an absolutely beautiful person to deal with. Thank you Jess for everything, you're a star!
Amazing service - Jess you are fantastic! – Jess was absolutely amazing and having a consultation with her is a must do. I have been following Jess for a long time and when we decided to build our forever home I knew she was the perfect person to look over our plans. She is so knowledgeable and approachable. She listened to our ideas, helped us get a clearer vision of our plans and made… Read more
recommendations where needed. Nothing was too hard and she made sure it suited us and our style throughout the whole consult. We are now even happier with our plans and feel confident moving forward with our home build. Thank you Jess, we will definitely recommend you to family and friends.
Our build fairy godmother – We are so happy that we stumbled across the Home Chaperone soon after we purchased a block of land. Being first home owners, the entire building experience was completely new, felt overwhelming and at a time where we felt quite time poor. Jess helped us to narrow between 2 different home designs and as we continue to learn more, this reaffirms our… Read more
decision and design choice. We weren’t sure if we were too early in the process for assistance, however turns out it was perfect timing. Jess helped us with the initial base design to provide the builder which narrowed the back and forth before we signed the PPA. Jess also provided us with lots of tips and tricks to optimise space. Best money we have spent so far :)
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Amazing Service! – We had a great experience with Jess! the process was so easy, she even accommodated a time that suited us as a busy family. She was able to give us valuable ideas that we will definitely be using in our forever home, as well as saving us time and money in the future. We loved that Jess gave us 3d drawing of what the design was and then again with… Read more
all our changes made. We 100% would recommend Jess from The Home Chaperone to anyone that is building!!!
Amazing life changing … – Jess was amazing in her understanding of what was needed for a family home , her ideas are “Nec Level” and it’s the small things that can be missed in a build that would cost BiG $ to rectify! … Jess picks up on every detail and spends the time to get to know you and what is best suited for your family’s needs. I couldn’t stress enough to book a consult and have Jess work her magic! …. Thanks a million Jess your an absolute blessing.
Just amazing! – Jess was the nicest most amazing and knowledgeable person that has helped me so much. She really listened to my needs and what I wanted from the consult and has really saved me so much money in things I wouldn't be able to change later and would have forever regretted. Thank you so much!
Impeccable value, invaluable advice – I recently had the pleasure of having a consultation with Jess from The Home Chaperone. The process right from the start was effortless and professional. The 2hour zoom meeting felt like I was talking with an old friend. Jess was accomodating, intuitive yet professional, her knowledge, passion, patience & understanding was impeccable. At no point… Read more
during the consultation did I feel rushed or pressure to make decisions. The Home Chaperone represents impeccable value for money- do yourself a favour, book a consultation with the knowledge that you will save yourself thousands of dollars …… & hours of time - one very happy customer!
Exceeded all Expectations! – My wife and I recently had the pleasure of working with Jess from The Home Chaperone. We knew from the moment we found her on Insta and immediately started down the rabbit hole of watching EVERYTHING she had (reels, pics, shorts) that we wanted to book in with her right away! We knew we were already a bit into the build process with plans… Read more
underway, BUT we knew the value we could get from this consultation and were willing to foot the cost if need be. I can confidently say that the experience exceeded all our expectations.
Jess took the time to understand our family, our needs and our vision for our home and ensured that every aspect of the consultation was tailored to our specific needs. Invaluable insights were provided along with cost-effective solutions and advice. Her recommendations were not only practical and beautiful but more importantly, functional.
One of the standout aspects of the consultation was the meticulous attention to detail as well as the 3D renderings, which for my wife was a HUGE plus, due to constantly finding it hard to picture how things will look – this 3D rendering also helped us to realise that one of the key parts of our home, was not actually as we thought it would look and we were able to rectify now, prior to construction. Overall, our experience with Jess was outstanding and we would not hesitate in recommending her. Thank you, Jess, for your guidance. We feel confident moving forward with our build, knowing that it is grounded in solid planning and expert advice.
Amazing Experience – I was getting so stressed and overwhelmed as my plans got given to me and I was asked to sign a contract. That is when I contacted Jess to organise a consult as I remember from the masterclass this is when we should be looking over the plans properly instead of going back and forth with the builder. She was nothing short of amazing, listened to my… Read more
needs and wants and went through the plans thoroughly to make changes throughout. Thanks again for all your help Jess, you were amazing to work with. You even went above and beyond and we went over time with our consult, but that was also due to us having a chat!
Book a consult - you won't be disappointed ! – We are in the process of building a home in Brisbane. Having been directed to The Home Chaperone via a Facebook building group, we booked a virtual consult with Jess - who is based in Perth - to go over our plans. Although the plans were only in the very early stages, Jess was great. She gave us so many ideas and things we would not have… Read more
considered. We didn't wait more than maybe a day or two tops before Jess sent over a copy of the plans, with her edits clearly marked up. We were able to easily forward these onto our builder.
Jess was also super flexible, and had no problem being online with us at 7am Perth time... on Australia Day no less! That is going above and beyond any service we could have expected.
If you're thinking of building, we absolutely recommend getting in touch with The Home Chaperone.
A Fantastic Investment!! – Recommended for anyone wanting someone experienced, professional and friendly to review both the design aspects and practical considerations of a new build. We found the online consultation with Jess to be extremely thorough and there were so many things she picked up on that we wouldn't have thought of, and will make a real impact on what the… Read more
home will be like to live in. Jess has also been very responsive and helpful with a few follow-up questions we had after the initial consultation. There is so much to consider, particularly for a first build, and the advice we have received from The Home Chaperone has been really valuable.
100% recommend to anyone building! – I strongly suggest Jess to anyone who is in the process of building. I work in the real estate industry so I have seen many houses over the years, I had looked over my plans hundreds of times and was so happy with them and I struggled to think what Jess could possibly suggest to improve my build. She went through all the finer details that I would… Read more
never have picked up, which dramatically improved elements of my plans. If I build again I would not hesitate to use Jess for any future builds - definitely worth the money as this saved me from little headaches that would drove me insane once moving into the property, saving me time and money in the long run. She's super friendly and personable and listened to what I thought was important. 100% recommend!
Find out how The Home Chaperone compares to other Services
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Excellent service! – Jess was really helpful in reviewing our home design. We’d spent a lot of time on it prior both ourselves and with an architect going through our design, however Jess was still able to provide loads of useful suggestions on how to improve, picking up on things that we would never have thought of. Jess was really accommodating and understanding… Read more
when we had to reschedule, due to the builder’s design being delayed.
During the consult we had loads of questions about the design which she was really happy to answer, even after we went well over our allotted time. She went beyond our expectations even following up after the consultation.
We would definitely recommend her services, you’ll definitely get more value than the cost of the consult. Thank you Jess!
The Best Investment! – We had been saving all the tips and tricks from The Home Chaperone on Instagram for a while, and downloaded the Ultimate Home Building Budget Spreadsheet - which was fantastic and a great place to start comparing builders. Prior to signing off on our plans and our contract, we scheduled a 1:1 with Jess who took us on a detailed virtual tour of our… Read more · 1
home and made lots of practical and helpful suggestions, which really got us thinking about storage, lighting and the overall functionality of our home. We honestly cannot recommend The Home Chaperone enough for anyone that is building / renovating!!
Amazing!!! – We couldn’t be happier with the service that Jess provided, she went above and beyond to make sure we were happy with our final plans. It was so reassuring having a fresh pair of professional eyes going over our plans and we were provided with really practical solutions to all of our queries. I would recommend anyone looking to build to reach out to Jess as her advice has been priceless! Thanks again!
Best investment ever! – We met up with Jess before we finalised the plans with our builder and it was the best decision we’ve ever made. When I thought I’ve gone through every little bit of the plan she’s looked over it with her professional eyes and pointed out even the smallest changes that have heaps of impact on everyday life that 99% of people won’t even realise. She the most incredible, friendly, approachable and loveliest person ever!
Everyone needs Jess! – I followed Jess and The Home Chaperone in Instagram whilst looking at who to build with and loved (and saved) all her tips and tricks. I knew when we had our intial plans I would need to book a meeting with her to get her thoughts. Whilst hubby wasnt initially super keen, he really loved the session and was also raving about it after! Jess was… Read more · 1
so easy to work with and so thorough in going through every aspect of our design. She came to the meeting super prepared and ready to give us our dream home. The ideas and changes she made to both the house and granny flat plans were perfect. She really did get what we wanted out of the feel of our home.
Dont hesitate book a consulation with her. You will feel so much more confident moving forward and with the best possible plans for your future home.
Thank you Jess! xx
Do it. Get the peace of mind Home Chaperone provide! – Jess was amazingly helpful in being my sounding board for my ideas for my owner builder home and suggested things I had not even thought of, in order to make my home much more functional than it was going to be originally. She is worth her weight in gold and I would use Jess again, especially if I was signing up with a builder just to make sure I… Read more · 1
am not being taken for a ride in any way! We love you Jess! Thanks for being so patient and caring so much about your clients!
Worth it! – As time poor parents to a new baby we really wanted to make sure that we had covered all our bases as this is our family dream home. Not only is Jess lovely and personable, but she really brought a wealth of ideas and knowledge to our home plan. We left the consultation feeling like she’s saved us money, listened to our concerns, and picked up on… Read more · 1
some details that would’ve been devastating had we not amended them! She also provided us loads of useful tips and suggestions. Thank you Home Chaperone for all your wonderful ideas and support! We are now entering the process feeling excited and ready, instead of overwhelmed. Do yourselves a favour and book her, she will be booked solid once word of mouth spreads!
BEST DECISION WE MADE! – The advice and plan alterations we received during our consultation were nothing short of amazing. We had been looking at our house plan every single day to make sure we had covered all bases, and I cannot believe the things we didn't pick up on. Jess has now made our home such a dream, and I honestly think it was the best thing we could have done… Read more · 1
for our upcoming building journey. I also feel very supported that she will be there for any questions we may have in the future, and we are so grateful for that :-) Thank you Jess!
Excellent advice! – Jess gave us such practical ideas that work in well with family life.. we have just started building and I cant wait to see the ideas we implemented from our meeting that we hadn't yet thought of! If your putting this much money into a house, well worth a meeting with Jess to make sure you've covered everything..
WHAT LIFE SAVERS! – What an absolute MUST it is to meet with Jess and Kris for your building journey! I am so thankful to have found these guys at the perfect time. Their knowledge and guidance has been priceless and I highly encourage anyone who is looking to build, especially for the first time to join The Home Chaperone membership or book an consultation! I… Read more · 1
have felt so supported and it has made my whole experience feel exciting and far less scary! It’s been wonderful having Jess guide me and point me in the right direction when I’ve felt overwhelmed with information and decisions and her feedback has been so useful.
I can not speak more highly of this business. Thank you so much guys!
The best money we’ve spent so far! – Our consultation was amazing. Jess was so helpful, and really got the look and feel we are going for. Her ideas are going to make our home so much more functional but also more beautiful. The pace was great, and her style was warm and friendly. Thanks Jess. We loved every minute. I was feeling a bit flat about a few things, but I’m re-energized… Read more · 1
and excited. We would highly recommend this service, Jess had ideas that we would never have considered. Kristy @minnieandmeinteriors
Perfect 1:1 Home Consult – Jess's knowledge and professionalism made our 1:1 home design consultation a very fun and enjoyable experience. Her ability to point out things that I would never have thought of makes her service invaluable. Jess has saved us 1000's of $$$ in the long-term. Show reply
A very worth while experience – A very informative session I am so happy I did this as I am now confident going forth with my build.
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