We had Greg Pilling from Tweed repair a minor repair job on our 2 recliners, replaced parts quickly and we had him return to clean the recliners. Absolutely top job they look brand new. Most impressed. Thanks Greg
THE LEATHER DOCTOR MORNINGTON PENINSULA We cannot speak highly enough of The Leather & Fabric Doctor Mornington. We have used them on more than one occasion now, and every experience has been outstanding. Their communication is excellent, they are professional, knowledgeable, fairly priced and clearly take enormous pride in the quality of their… Read more
work.
What has impressed us most, though, is their honesty and integrity. On one occasion we contacted them about repairing a sofa and they explained that although they could potentially carry out the repair, because of the nature of the material the deterioration was likely to continue in other areas. They could easily have taken the job and made money from it, but instead they gave us an honest, informative assessment and advised us based on what was genuinely in our best interests.
Their knowledge and craftsmanship is next to none.
That level of honesty is rare and is exactly why we have continued to use them for other projects and recommend them to family, friends and anyone looking for leather or upholstery work.
Every interaction we have had with them has been handled with care, patience and professionalism. They take the time to explain things properly, communicate incredibly well and genuinely care about helping people rather than simply making a dollar.
Their quality of work, knowledge, honesty, communication, fair pricing and customer service have all been exceptional.
We have recommended The Leather & Fabric Doctor Mornington many times already and will continue to do so. We honestly could not recommend them highly enough!
Professional. Responsive. Timely. My leather recliner, which is the only chair in my home that I feel completely comfortable, broke. I checked with so many repair companies, furniture repair and put up requests for assistasnce on community chat groups. No joy. As I was shopping at a local furniture store (and hating the new chairs)… Read more
recommended 'The Leather Doctor'. I contacted him. He showed up when he said he'd show up. He did what he promised. I am again able to be comfortable in my own home. I've saved a piece of furniture and not sent it off to the tip. I've given a local tradesperson a few dollars in their pocket. Exceptionally happy and satisfied with the service. I literally couldn't have asked for more. Thank you from the bottom of my bottom. :-)
Reviews with attachments
So impressed with the repair of the arm chair. Did an online request and was contacted by Faisal Akhtar 0415 908 180 at 4pm. By 7.30pm Arif his team member has completed the job. Outstanding service and value for money. Neat and tidy Abe we could not be happier.
I was amazed by what Rod did with this priceless but 50 year-old Tessa lounge built from Australian timber and leather. I’ve really never been as pleasantly surprised, in fact ecstatic about the expertise of a tradesmen as I was when I arrived to pick this up yesterday. The Leather no longer has cracks in it. It feels soft and smooth and it looks brand-new. I am so grateful and also be able to put it in my new home.
Surprised and very happy – We had our two leather lounges cleaned and the leather surface repaired today. I must say that prior to the event I was a little sceptical of what the outcome would be. I cannot believe how fantastic a job Chris and Rosie from the Leather Doctor Bayside and Port Melbourne did. Reasonably priced given the amount of time spent doing the job and an… Read more
outcome which has surpassed our expectations. Thanks Matt, Chris and Rosie. We can’t recommend you high enough.
Highly Recommend Simon – Simon from The Leather Doctor Whitehorse is fantastic. Cannot recommend him enough. Had three stubborn stains on my leather sofa that wouldn’t shift even with the leather kit from the sofa company. Simon treated my sofa to a clean, condition and colour repair. You wouldn’t even know it was repaired. He has a good eye and the skills for colour matching. Left you a google review as well Simon. Thanks!
Latest follow-ups
More than just cleaning leather – Leather Doctor (Matt & Rosie) did a terrific job on my lounge suite. It looks brand new, I am amazed at how good it looks. They also attached new feet on the suite to give it a modern look.
Follow-up · Easy booking. I rang them and made a date and time that suited me. The cost was quite reasonable approx $300 for cleaning and installation of new feet on the sofa and chairs. Cleaning took about 2 hours. It is a big suite. Leg installation took about an hour.
SHODDY WORKMANSHIP – Don’t get sucked in by this company! The images online are nothing like the finished product. When you raise your concerns the head office just deflects you until you give up. They do not standby their workmanship or their warranties. AVOID, AVOID, AVOID!
Follow-up · DO NOT DEAL WITH THIS COMPANY. Shoddy Shoddy Shoddy! Their guarantee isn't worth anything, they don't stand behind their workmanship and they just deflect complaints. Images online are nothing like their true poor quality workmanship. Buyer beware!
Positive reviews
Thomas and his offsider did an excellent job on our 26-year-old Stirling Chesterfield leather lounge suite, repairing a hole in the arm of one, cracks in the leather, and restoring the colour in the others. Very reasonably priced as well. Thankyou.
The Leather Doctor are absolutely amazing! They went above and beyond to help fix our 3-seat leather recliner and even took the time to do a number of extra little jobs to help us out. He explained everything extremely well and was incredibly helpful, professional and knowledgeable throughout the whole process. We couldn’t be happier with the… Read more
service we received and would highly recommend The Leather Doctor to everyone. ⭐️⭐️⭐️⭐️⭐️
Thank you so much for going above and beyond! ❤️
Sofa repair - Craig from Ipswich. Craig was marvellous, he was prompt, gave messages that he was on the way. Came out & fook the parts that need repairing & was back here with the replaced parts within 90 mins. Sofa repaired the same day. My husband & I are so impressed with such fantastic service & we can fully reccommend Craig the Leather Doctor for his sevice & the attention he gave us. Thank you Craig.
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Negative reviews
I had this guy come out from my claim with Care Cover Australia and he tried for an hour to get a whiteboard marker stain from my couch, and it didn’t come out, still left with the stain to then be left with care cover australia getting back to me to say they will no longer be doing anything more due to some nonsense excuse about breech of policy… Read more
because I tried to use a magic eraser with water that I had disclosed to this guy who has then told care cover I’ve used “other products myself” which breeches the warranty. So I’m left with a stained couch!
Especially considering the previous owner of this business had come out previously to repair my couch and didn’t throw me under the bus.
Another thing is after waiting ages for care cover to finally get the claim going to being with this company took forever to finally lock in a day/date to come out and “try” to remove my stained couch!
Unfortunately the result of my restoration was not positive. I had Nick and Ben Fordham from Adelaide and West franchise attend my property to fix / repair / restore parts of 2 high quality leather sofas. The sofas look the same they did now before they came out. They tried to refill with new foam and stitch a tear however to no avail. My… Read more
grandmother could have done a better job. They came back a second time however still was no bettter. They are nice people, I grant that but workmanship is very questionable. I wouldn’t recommend them unfortunately. I’m just being honest.
They are corrupt and dishonest by not honouring their contracts.
Recent reviews
I just wanted to express my gratitude to Rick and Sona for fixing my malfunctioning recliner. They arrived promptly and did an excellent job. Thank you again, I really appreciate it.
We used Paul from the leathr Doctor and I was amazed at the fantastic job he did in repairing a leather lounge. He must be an artisan as the work he did was of the highest quality and workmanship. Much appreciated and highly recommended.
I had [Name Removed] from Perth leather doctor come to fix some wearing on my leather recliner lounge chairs , I asked him to come back to have a look at them because the job was terrible and the chairs were ruined , I sent messages on multiple occasions over many months and first he refused then he ghosted my calls , I would not recommend the leather doctor to anyone .
Less than 1 star if i could. I initially engaged The Leather Doctor a few months ago to clear a small patch on my couch. The two ladies who came out were polite and helpful, no issues there. The task itself was very minimal, though the cost was quite high. Still, I paid the invoice promptly without hesitation. $212.50 Fast forward to now, months… Read more
later... I was shocked to have Doc Daniel himself show up at my home, unannounced and accompanied by another man, banging on my front door and aggressively demanding payment that had already been made. Remittance had been sent and confirmed long ago. His approach was not only intimidating but completely inappropriate, even my neighbours came outside to make sure I was okay.
This is not how you run a professional or ethical business. Intimidation tactics, aggressive behaviour, and a complete lack of basic communication or organisation. I would strongly advise others to avoid this business ... there are plenty of professional and respectful providers out there. This was unacceptable on all levels.
We highly recommend Spiro Dellis. Our leather sofa had lost colour on one arm Spiro spent several hours getting the color restored to original. He was not satisfied with his first attempt. He took a cushion away so he could find the exact set of colours needed. We were very happy with the end result and were impressed with Spiro's resolve to get the best result
Thank you Leather Doctor for a great job. ! We sent some photos and got a quote from the Leather Doctor. They were very upfront with their prices and how long it would take to do the job. We had Daniel arrive on time and was very professional. Good old fashioned service. Did what he said he would do but adjusted his fee down as the seat did not… Read more
need as much as we thought. This kind of service is very rare in these days. Daniel was very polite respected our home and left nothing to clean up after he left. If you are looking for a service that will give you an upfront estimate, arrive on time and do a bloody fantastic job then you cant go past The Leather Doctor. Will recommend to family and friends and happy to use them again into the future.
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Do not recommend – Would not recommend! They were very unprofessional and the quality of the work was very poor. I contacted HR in an attempt to rectify the work, and was advised that a refund would be provided but this has not been received to date. HR has also ghosted me and is not returning an calls or messages.
[Content Removed] – Stay away and find an actual small reputable company. They came for free quote. Provided quote to return, clean lounge, spray and replace electrical parts of lounge. Upon returning they damaged the lounge through cleaning (no patch test done), it looked worse than before, quoted thousands to replace leather and then said if I want electrical… Read more
fixed they would have to order the cup holders and I’d have to pay another call out fee.
Unprofessional, dishonest and made my lounge worse. No receipt or invoice emailed out.
It was [Name Removed]l and his father in Brisbane [Content Removed].
Excellant Service by Greg Pilling – I had my leather lounge cleaned by Greg Pilling in Ballina ,i am so happy with his friendly service and how clean my lounge looks .I highly recommed Greg ,excellent service from beginning to the end .Thank you for putting in the hard work Greg i had no idea it was going to look so good ! like a new lounge :)
Do not recommend the Leather Doctor – Repair has left my lounge in worse condition than it was prior to the Leather Doctor attending. Leather lounge had small areas of Leather which were peeling. Large undamaged areas of Leather were removed to complete the repairs, these areas are now peeling or bubbling. First repair was unsuccessful, Leather Doctor then attended and completed a… Read more
second repair still unsuccessful. Leather Doctor advise me my lounge would look as good as new following these repairs, clearly this is not the case. On a third attempt Leather Doctor did not want to attempt to repair again. Definitely do not recommend the Leather Doctor to complete repairs, an extremely disappointing and costly experience, we should have just bought a new lounge. We paid $1056 for repair and clean, they have refunded $600 for the repair only…. I now have a clean lounge in extremely poor condition, a full refund would’ve been fair under the circumstances. The-attached photos are following the second attempt to repair. Edit- A full refund is going to be supplied
Like brand-new again – We had our sister-in-law‘s little dog come and visit for a few weeks and thought she would have a little chew on our leather lounge. The leather doctor has done an absolute awesome job. They took the damage piece away. Two weeks later came back like brand-new extremely happy with the service. thanks Vince. Our lounge is now like new again.
A great experience – John from Pitt Town has been here for different jobs on our leather recliners and has done excellent work every time. In the last week he has recovered our dining table chairs and the finish is just like new. We are really pleased with his work, his promptness and his manner; he never knocks back a job and nothing is too much trouble for him. His prices have always been top notch too. He gets 5 stars from us....always!
Appalling service from William – Appalling service from William in Sydney. He was difficult to contact, rude and arrogant when we did eventually talk, and then didn’t turn at the agreed time. Beware this is a franchaise service, so totally reliant on the guy in your area. Really disappointing because I had great service last year from the guy in Newcastle.
Excellent service – I just had excellent service from Greg Pilling- Leather Doctor in Northern Rivers. He did an excellent job recovering my damaged dining room chairs- quick turn around, easy to deal with and reasonably priced. Very professional and I highly recommend.
Worst business to deal with – I have waited one year for a minor repair to be carried out. I contacted them for a quote, no response, again I tried, no response. I then contacted the area manager, and finally a response. The repair person arrived gave a quote and said he would be in touch, 8 months later I was still waiting. Again, emails were sent, no response, I sent an… Read more
email to the area manager, no response. I have now had someone else repair the furniture at half the cost and promptly.
After doing my review I have been harassed by friend of [Name Removed] non stop private messaging… Read more (+3 replies)