The Lottery Office

It was nice to receive a call from Rachel informing my 5 digits win of Div3 of the Italian super jackpot. Having gone through the process, I strongly believe it is a rehearsal for the real big one. While it is a pleasure to be informed it is also stressful nowadays with so many scammers, Rachel patiently easy the way and we have a very nice chat… Read more ·  1

about the win. I got the money deposited into my account the same day after providing proof of identity (a process that I proceed with caution - double checking the email address and contact information with the official website.) Thank you the Lottery Office for providing the opportunity to buy very big dream every day.

I won a 2nd division prize in USA power lotto which saw me end up with 1.89 million aud after the American taxes. The Lottery office were so lovely and incredibly helpful through the whole process. I went to their office to show my ID and provide bank details for the transfer. They greeted me with champagne, flowers and such warmth and excitement… Read more ·  1

for me. The money was put into my account the same day. This experience has completely changed my life and I can’t thank them enough for that.

Planned Scam – DO NOT buy your ticket from here. Lottery officials in other countries (US, UK, Ireland, Spain) already know this seller (the Lottery Office) sells online to international clients. Their "virtual store" in Oregon, USA seems to be flagged as a selling point for international players, and a cash cow. In reality, No body ever wins the Jackpot prize… Read more

if they're from outside the operator country. It is not possible and not allowed, and no body ever won the Jackpot with the so called "The Lottery Office"x Also, having lived and played in UK, Never ever heard of non British resident winning the British/UK lotto. Same with the Spain lottery, they don't choose jackpot winners from outside the national network. Save your money! This business needs to be externally audited.

Expect to receive just 31% of the advertised jackpot amount if you win the US lottery and want it paid as a lump sum – "What would you do if you won $100M in the US Jackpot?" This should read, "what would you do if you receive $31M?" This is what you would receive through The Lottery Office, if you won the US lottery and wanted your winnings paid as a lump sum. First the local tax is deducted. This is currently 38% in the case of the US. Then, the advertised… Read more

Jackpot is an annuity amount, which means you receive the amount in annual payments over 30 years. Thats right, 30 years. Those aged over 60 years old should think twice before buying tickets!

If you want it paid now as a lump sum then you currently incur a 50% pay out fee.

This is all buried in some very fine print.

Service – The Lottery Office I would definitely recommend them for their service and responses to questions. If I could I would rate the The Lottery Office 11 Stars Show reply

Legit lottery but the chances compared to local Australian lottery are much lower – I have tried both OZ and overseas lottery from Lottery Office.. Price are pretty much similar in terms of price per ticket, or syndicate shares.. Taking sample from couple of weeks of purchases, I never won anything more than $1 from TheLotteryOffice (syndicate or not), most prizes won were $0.xx.. Where local OZ lotteries I have always won… Read more

greater than $1 (syndicate or not) and multiple times won around $7-15, though no luck yet in major prizes. But making conclusion, I don't think TheLotteryOffice is that profitable, due to the cost per ticket (heard if u buy directly from overseas is cheaper, and they add admin fee etc. here); and of course the system (overseas lotteries have more numbers).. So don't get baited by the prizes which are indeed a lot more than OZ lotteries, but the chances of winning anything is like really little.

Legit lottery - no scam – I was very skeptical at first as most people are when buying lotto tickets for overseas lottery online, however I had a decent sized win recently and the money was in my account straight away and took a couple hours to appear in my bank once transferred. They didn’t take any of the winnings for themselves, I believe they make their money from… Read more ·  1

the price of the games in the beginning. It is a legit & trustworthy place to buy your overseas lotto tickets from. Their communication is excellent and I highly recommend the lottery office over anywhere else.

A great experience – It was a pleasure to deal with the Lottery Office team in Robina. They were so kind and shared in the excitement of my win. I will fondly remember my experience interacting and meeting them at their office for the rest of my life. Show reply

Pricey – It is really expensive! I got a full powerball ticket in the states on a trip over and you get 4 lines for around the same price on this site. They need to bring the price down and would probably get more business if they did.

As perfect as you're going to get – It's based and regulated in Australia, they are open about which country the lotteries are bought in and how much tax will be paid, amazing customer service which operates in Australian hours, happily told me why our lotto tickets won't be stolen (if I recall, they said they know which tickets they purchased so they could easily challenge anyone… Read more ·  2

claiming a ticket that isn't theirs), we get confirmation that a ticket was purchased, their prizes are very close if not spot on to the actual exchange rate, they give to charity too and they didn't even advertise Product Review on their website - I willingly chose to come here to do this review. 5 out of 5 stars - easily!

Fantastic customer service team – I was having issues trying to join the lottery office so I reached out to them on their website chat requesting help. They ended up calling me and a lovely gentleman stepped me through everything. I know I’m not the most technical person but he walked me through nice and slow and now using their website is very easy. Well done and thank you to the support team, they’re very kind and helpful. Show reply

Great access to overseas lotteries – I have been enjoying this Lottery company and by luck, I purchased tickets in 3 different lottos (these were the first tickets I bought) and won my money back on two. Granted you have to be verified which is to be expected but it was easy. I can't recommend them highly enough! Show reply

Their app is really good to use – The app is pretty intuitive, much better than The Lott App. I'd give 5 stars but personally i'd like the option to be able to use cash to buy tickets. Show 2 replies

The impossible dream – I agree with Dlivo that the Lottery Office's mark-up is excessively inflated. The Italian Lotto is drawn later today, Wikipedia states that 1 line costs 1 euro (as Dlivo stated, and LO contradicted). That's AU$1.59. LO charges $4.75 for 1 line, a gross profit of almost 300%. Lotterywest retailers, here in WA, are paid a commission of 7-10%.… Read more

Obviously a numbers game, Lotterywest retailers would sell far more tickets than LO, justifying a higher mark-up, and LO may have more overheads, including paying their agent / donating a percentage to charity, whereas Lotterywest does that, not the retailer (although the percentage that LO donates to charity is not clear...). However, 300%??? Also, bear in mind, that the odds of LO's insurance company paying out the jackpot are one in 622,614,630, Wikipedia states that "SuperEnalotto is the most difficult game in the world in terms of hitting the jackpot judging by the odds". I think I'll stick with good ol' Australian Saturday Lotto, with its far less glamorous $5 million jackpot, (undoubtedly shared with others, but that's ok), than blow my dough on the ridiculously unattainable $237 million Enalotto. Or even Oz Lotto with its tough odds of 1 in 45,379,620 sounds like a walk in the park compared to Enalotto's 1 in 622 million! I get FOUR lines in Saturday lotto for $3.30, compared to 1 line in Enalotto for $4.35, save a buck, and odds are realistic at 4 chances in 8,145,060. WINNER!!

Good product – I joined The Lottery Office after reading about them on news.com.au selling a huge American Powerball last year. I didn’t win the 1st prize, but I did win a smaller division prize which I am ok with. Money was credited into my account immediately so I didn’t need to do anything which was convenient. I’ve also tried their other overseas lotteries,… Read more ·  2

and the process is just as easy. There were some ID checks at the start to verify my account but that was to be expected. Once thats done it’s pretty seamless.

Best way to play with international lotteries from Australia – After seeing these guys on TV, I did some of my own research and found they were all legit and Australian licensed so I had nothing to worry about. The website is pretty easy to use and very clearly shows all the important information which I really liked but as I was new to online lottos, I wasn’t sure what some of the terminology was. I spoke… Read more ·  1

to one of their Customer service team, I think her name was Klara, who was very pleasant and helpful.

I bought a ticket for US Mega Lotto. They sent me out my ticket, and another email to advise I had won a small prize. My prize was paid out really quick and automatic which was good. After seeing these reviews on here, I didn’t have the same issues and thought it wasn’t fair on The Lottery Office, so I thought I'd take the time to write this positive experience. I look forward to playing again in another US jackpot. I've never played online lotto before this, will happily play again as it was a really easy process.

Need to make the cut-off times more prevalent BEFORE ticket is purchased – Today was my first time of signing up and purchasing 2 syndicate tickets (USA Mega Lotto / European Millions) at 5pm Perth time (AWST). All went smooth paying by Visa debit card. The website is pretty intuitive and easy to get to grips with once you start exploring. My only issue is because I'm relatively new, is I only knew about cut-off times… Read more

for various states of Australia AFTER I purchased my tickets and received the purchase confirmation email. Below are my 2 tickets that you can verify from your end:

USA Mega Lotto (closes in 15 hours) Ticket purchase pending 1 of 24 shares Total: $15.00 Draw: 19-Jan-2022 11:59 AM AWST Purchase: 18-Jan-2022 16:53 PM AWST Entry# E220118-2632317

European Millions (closes in 3 hours 24 mins) 1 of 1 tickets purchased 1 of 48 shares Total: $10.00 Draw: 19-Jan-2022 3:45 AM AWST Purchase: 18-Jan-2022 16:53 PM AWST Entry# E220118-1796019

I still dont really know if I'm successfully in the draws or not... Should I be purchasing a ticket at least 24 / 36 hours in advance to be extra safe I'm in the draw.. Thats my only small gripe, but it's a little bit confusing.. Maybe when you are about to pay for your cart have the cut-off times.. I'm worried I've bought a ticket 15 hours before hand and still missed the dead line / cut-off..

These guys are awesome – I love playing with these guys. Its the only company that I've found that lets me play in the big international lottos. The lottos sold in our newsagents just can't compete with the ones offered with these guys. They also have a really good customer support team that are based in Australia so they're very helpful and respond very quickly. Will definitely continue to play with these guys. Show reply

I’m not convinced – As much as I really want to play, and would love to win $100+m via lottery office, on the USA mega millions website it states; Visitors to the United States are always welcome to purchase tickets for our game from an American lottery retailer while they are visiting this country; you do not need to be a resident to win. However, Mega Millions®… Read more

tickets are not sold outside the United States. Mega Millions is not affiliated with and does not endorse any company claiming to sell our tickets around the world, online or otherwise. If you choose to do business with one of these companies, you do so at your own risk; Mega Millions rules prohibit the purchase of tickets by agents representing players in other jurisdictions.

Be more clear – It seems like the platform would let you play the same numbers multiple times for the same draw, by example, if you played all lotteries on Monday (which have different draw dates) and played them all again on Wednesday, chances are you will double up your entries on some of them without any warning message provided by the system. Don't get me… Read more

wrong the platform is super easy to use especially thanks to the option of playing your favorite games but i believe it shouldn't let you pay twice for the same thing. Understood as a user i have to be careful but sometimes you just play quickly and don't even realise...

Not completely upfront – The cost of a EuroMillions ticket is approx £1 per line but the 'LotteryOffice.com.au' charges a grossly inflated $AU9.50 for that one line. Five times the price! Also, any payout from a EuroMillions win is paid in AUD at a conversion rate deemed by 'LotteryOffice.com.au' and paid into an $AUD Australian account. Is the full amount of the win… Read more

paid to the ticket holding winner or are 'LotteryOffice.com.au' "shaving off" a portion of the overall win and keeping it?

'LotteryOffice.com.au' being an Australian company owned by Australians which seems to keep being pushed doesn't mean much professionally when they are based out of the Northern Territory and have no address nor contact phone number available. Any concerns are only able to be dealt with via Live chat or Facebook.

Highly unprofessional and reeks of scam/untoward business practices.

So 'LotteryOffice.com' can you kindly answer all of these upfront.

Thank you

helpful service big lottos – i stumbled on these guys recently and thought id give them a go because ive been playing with tatts for years and never won anything more then $50. plus there were some lottos here I never seen before.i had some questions about their lottos and belle helped me out.it sounds like you dont get to enter the big lottos overseas but they buy tickets in… Read more ·  1

them and you get the prize if the ticket wins.i didnt win anything yet but ill keep playing for now because there prizes are huge and you only need to win once lol

$10 Minimum in winnings must be made to make a Withdrawal; Cannot withdraw any part of a Deposit – Minimum withdrawal is $10. Can only Withdraw to a bank account, not Paypal nor Cheque. Cannot speak to anyone by phone, they don't have any phone numbers to call - even though they claim they are "based in Australia"! If you accidently make a Deposit that is bigger than you require for a Lottery entry (by mistake), they refuse to let you… Read more

withdraw any part of it (unlike other Online Lotteries/Betting Agencies, like Ladbrokes, etc). They use some rubbish about "Responsible Gambling"; yet those other online betting agencies, such as Ladbrokes and TAB, also in Australia, let you withdraw ANY money in your account with no problems.