Thepinkgalaxy
4 reviews
inaccurate description of item purchased. item was wrong. they wint send a return label and wont refund me fully. dont buy from this company. worst service ever!
Really bad i ordered 2 bunny's for Easter still waiting 8 weeks later no package received. Have emailed several times requested refund just told to wait given excuse. Don't Recommend ever getting anything from this site.
Follow-up · It has been horrible just an excuse in email saying we are sorry for the delay. It has now been 3 months and still no parcel. There is a tracker ID that goes no where. Do not buy from this website. They won't even refund when I have asked several times.
This store sells fake poor quality products and refuses to refund properly when I contact them. DO NOT order from them. They have the worst quality products and shocking customer service
If only I could give negative stars!! I ordered a double pack of Jelly Bras from The Pink Galaxy and received two completely different sizes. I emailed to arrange an exchange of the wrong size and their (complete lack of) Customer Service team were instantly obstructive. They said initially the order was correct (WTH?) and then said underwear couldn’t be exchanged but offered me a $5 refund on a $25 bra. After 10 completely unsuccessful emails I contacted PayPal and they refunded the entire cost within a matter of minutes. DO NOT engage with this company under ANY circumstances.
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