Didn't think the first thing I'd do with my $200+ blanket would be fixing loose threads and poor stitching.. on both the cover and blanket itself! The zip is of poor quality and also has stitching coming loose. I've only just opened the package and have yet to try sleeping with it but this first impression is hardly great considering the price.

The glass moves around and doesn’t stay in their pockets. The zipper connecting the cover to the blanket is of terrible quality and didn’t work at all. I emailed them and they asked me to send a video. I did this and they wrote an email back asking for further videos of the faulty zipper... I’m too scared to try returning it from all the other commmens of people having lots of trouble getting a refund.

I absolutely love love love my therapy pod get the family size! Soo comfy! Online support from company is great thanks Ellie! This is one purchase well worth it! Best Buy ever.

I used the weight guide on their website and the blanket was so heavy I woke up with muscle pain each morning. I contacted the company who said offered no assistance and said I had to pay all return shipping to exchange. I also explained that I couldn’t carry such a heavy blanket to the post office and don’t have a car, to which the reply was ‘get a friend to help.’ That is currently not possible under the restrictions in Victoria. This all seems unreasonable when I used the guide on their website. I now have a $250 blanket I cannot use. Avoid this company.

I slept for more than 8 hours and I still want to sleep some more the first time I used my 7kg therapy blanket! It makes you feel recharged though for the entire day. I’m loving it!

Just after a year of purchase, the cells that keep the glass bits apart already disrupted. If you take the cover sheet off, be ready to see small glass parts all over. Besides, since the weight re-distributes once this happens, what you have at the end is a meaningless blanket with no weights at all in the middle where your body lyes under, and kilos of weight where it already sits on the bed! Waste of money at the end. Customer service gives a 50% discount for your NEXT purchase as if they do not do this to everyone who visits their website!

Product really does help you sleep better. And having a ‘warm’ and a ‘cool’ side to the cover really makes a positive difference.

My blanket started losing some of its fill recently, towards the end of the warranty period. Customer service team asked for some pictures as evidence, then immediately offered a replacement. Very good service.

While initially delighted with the blanket, after 12 months it has become apparent that there is a design flaw. After a time, the glass beads redistribute between the squares so some are bulging and others empty. Especially at the edges and in the middle (I had a Queen size shared between 2 people). Also the beads began to leak out of the blanket between the stitches.
Response from customer service although prompt was unhelpful. Apparently 2 months out of warranty is too long to do anything. Will try another brand for my next purchase.

Great blanket does exactly what is is meant to do keeps my daughter relax and helps her sleep it’s not too heavy and it feels great the Best Buy ever

Reall solid product, with efficent delivery. Had a ripper couple of nights sleep with it. Just be mindful of the weight you get because it can make making your bed of a moring a bit of a mission but its worth it. Cheers.

I bought the wrong sized blanket and quickly contacted the customer care team. Instantly, I had a reply with options to return and upgrade to a larger one. We did as we're were instructed and within a few weeks, the new blanket arrived. So happy with the blanket. Our sleep has definitely improved. During the entire process, Elie has been very responsive, cooperative, understanding and lovely to work with. Huge thanks to you and your team. Very reliable. Product is highly recommended too.

Received as a gift (bamboo blanket). The 7kg weight was too heavy, even though it was 10% of my body weight. I found I had aches in my legs after using. It didn't improve my sleep. It is nice and warm and it didn't move. We returned it and received full refund.

I love this blanket, the quality is therapeutic and it gives me the security I need. It feels food to sleep in it and melt myself away while I sleep.

I initially bought one each for my young adult girls as a gift since I also gifted them my anxiety. Before they arrived I ordered one for myself and I'm so glad I did. They swapped weights with each other and I ended up needing a much lighter weight for my fragile joints but Therapy were wonderful and the exchange for mine was so easy. The cover colours are beautiful and so cleverly zipped to the blanket so there's no bunching ever. We've found so many benefits to using these Therapy blankets and happily recommend this company and their friendly staff to everyone.