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Therapy Weighted Blanket
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Loose threads and poor stitching
Didn't think the first thing I'd do with my $200+ blanket would be fixing loose threads and poor stitching.. on both the cover and blanket itself! The zip is of poor quality and also has stitching coming loose. I've only just opened the package and have yet to try sleeping with it but this first impression is hardly great considering the price.
Purchased in November 2020.
1 comment
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Poor quality
The glass moves around and doesn’t stay in their pockets. The zipper connecting the cover to the blanket is of terrible quality and didn’t work at all. I emailed them and they asked me to send a video. I did this and they wrote an email back asking for further videos of the faulty zipper... I’m too scared to try returning it from all the other commmens of people having lots of trouble getting a refund.
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RikiCentral Highlands and Goldfields, VIC
Therapy Pod is amazing!
I absolutely love love love my therapy pod get the family size! Soo comfy! Online support from company is great thanks Ellie! This is one purchase well worth it! Best Buy ever.
Purchased in September 2020 at Online.
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Jill HSouth East Queensland, QLD
King too heavy. Try a cheaper alternative first.
We purchased a super king to fit out bed and met the combined weight suggestion. It came with what looks like an oil stain right in the middle but at the time I wasn't worried because it came with the bamboo case to cover it up (however considering how much we paid, it's really not acceptable). It would have been nice to receive 2 bamboo pillow cases with the king cover, so strange that it doesn't considering it's for 2 people and you can't even buy separately if you wanted to.
I do love the intention of these blankets and would love to say we...Read more
Purchased in July 2020 at Therapy Blanket for $249.50.
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Unhappy customerSydney Surrounds, NSW
Find another supplier
Did a lot of research, Therapy Blanket offer a 30 day trial period and had the king size that we wanted. Purchased the weighted blanket based on the websites calculation of two people’s body weight if buying a king size, had it 2 nights but it was far too heavy and returned it to the 3PL depot the day after they accepted our request to return it for a refund. There were no defects found when it arrived to us, nor when we packaged it to return. We met all conditions of their returns policy but 2.5 weeks later we finally received a refund minus 3...Read more
0% for a loose thread. Will not recommend this company to others, no integrity. How can you charge $70 for a loose thread that was either there to begin with, or occurred during the few days it was in our possession suggesting poor quality stitching, or during the 2.5 weeks that it sat in Star Tracks 3PL that this supplier use for storage.Purchased in August 2020 for $235.00.
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Anonymous
- 2 reviews
- 1 like
Poor customer service
I used the weight guide on their website and the blanket was so heavy I woke up with muscle pain each morning. I contacted the company who said offered no assistance and said I had to pay all return shipping to exchange. I also explained that I couldn’t carry such a heavy blanket to the post office and don’t have a car, to which the reply was ‘get a friend to help.’ That is currently not possible under the restrictions in Victoria. This all seems unreasonable when I used the guide on their website. I now have a $250 blanket I cannot use. Avoid this company.
Purchased in September 2020 for $250.00.
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RicaGreater Melbourne (Metropolitan), VIC
- Verified purchase
The perfect blanket for a good night’s sleep
I slept for more than 8 hours and I still want to sleep some more the first time I used my 7kg therapy blanket! It makes you feel recharged though for the entire day. I’m loving it!
Purchased in September 2020 for $189.00.
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Review collected in partnership with Therapy Blanket
Ömer Batın G.Greater Melbourne (Outer), VIC
If you only use it for a year!
Just after a year of purchase, the cells that keep the glass bits apart already disrupted. If you take the cover sheet off, be ready to see small glass parts all over. Besides, since the weight re-distributes once this happens, what you have at the end is a meaningless blanket with no weights at all in the middle where your body lyes under, and kilos of weight where it already sits on the bed! Waste of money at the end. Customer service gives a 50% discount for your NEXT purchase as if they do not do this to everyone who visits their website!
Purchased in May 2019 for $268.00.
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Richard MGreater Melbourne (Metropolitan), VIC
- 4 reviews
- 6 likes
Good product and great after sales service
Product really does help you sleep better. And having a ‘warm’ and a ‘cool’ side to the cover really makes a positive difference.
My blanket started losing some of its fill recently, towards the end of the warranty period. Customer service team asked for some pictures as evidence, then immediately offered a replacement. Very good service.
Purchased in September 2019 for $220.00.
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phippsie
- 2 reviews
- 1 like
Poorly made and doesn't last
While initially delighted with the blanket, after 12 months it has become apparent that there is a design flaw. After a time, the glass beads redistribute between the squares so some are bulging and others empty. Especially at the edges and in the middle (I had a Queen size shared between 2 people). Also the beads began to leak out of the blanket between the stitches.
Response from customer service although prompt was unhelpful. Apparently 2 months out of warranty is too long to do anything. Will try another brand for my next purchase.
Purchased in May 2019 for $300.00.
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Very happy with product and customer service
Did a lot of research for the perfect weighted blanket and went for this company for a few key reasons.
1. I wanted a blanket that could be used all year round, and Therapy Blanket offered a mink / bamboo combination so that it can be used in winter and summer. Other companies did not offer this.
2. Price size per size is cheaper than other companies. Some are selling a single sized at the same price as a queen.
3. Therapy Blanket has a zipper to lock the blanket in place with the cover so it didn’t bunch up in the middle, which other compan...Read more
ies did not. 4. When I decided to exchange it for a King sized one, customer service was excellent and helpful. Bottom line is that all companies probably source the blanket itself from the same source.. so you may as well go with the one that has the most value and has modified their blanket (ie blanket to cover zipper, which I believe is an aftermarket add on to set themselves apart). At the moment I’m very happy with the purchase.Purchased in August 2020.
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Valerie
- 2 reviews
My daughter loves it she sleeps soundly even if she wakes up in the middle of the night she goes straight back to sleep
Great blanket does exactly what is is meant to do keeps my daughter relax and helps her sleep it’s not too heavy and it feels great the Best Buy ever
Purchased in June 2020.
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Zac SmithCanberra 2600, ACT
- Verified purchase
Ripper Product
Reall solid product, with efficent delivery. Had a ripper couple of nights sleep with it. Just be mindful of the weight you get because it can make making your bed of a moring a bit of a mission but its worth it. Cheers.
Purchased in July 2020 for $200.00.
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Review collected in partnership with Therapy Blanket
ElijahPerth, WA
- Verified purchase
ADAPTIVE SERIES - XL QUEEN This peace of heaven will make you realise you've been sleeping wrong your entire life.
Your sleep will now be the most exciting part of your day and it will be the most relaxing and comfortable for all.
You will not find better price value for quality on the market, I've been to the 3 major players in Australia and Therapy wins in my books.
Although it is difficult to stay awake with the this game changing product embracing me soft but firm.
When I meditate i can use this to enter into a state of relaxation where the user can let their worries fade away much faster than in traditional modern bedding as cortisol levels in my bo...Read more
Purchased in July 2020 for $194.00.
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The reviewer stated that an incentive was offered for this review
Dinh Trong
- 2 reviews
Great product and customer care
I bought the wrong sized blanket and quickly contacted the customer care team. Instantly, I had a reply with options to return and upgrade to a larger one. We did as we're were instructed and within a few weeks, the new blanket arrived. So happy with the blanket. Our sleep has definitely improved. During the entire process, Elie has been very responsive, cooperative, understanding and lovely to work with. Huge thanks to you and your team. Very reliable. Product is highly recommended too.
Purchased in May 2020.
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Find out how Therapy Weighted Blanket compares to other Sheets & Blankets
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Very heavy. Returned it.
Received as a gift (bamboo blanket). The 7kg weight was too heavy, even though it was 10% of my body weight. I found I had aches in my legs after using. It didn't improve my sleep. It is nice and warm and it didn't move. We returned it and received full refund.
Purchased in May 2020 at Therapy blanket.
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KehlaniSydney, NSW
- 9 reviews
- 1 like
my most favorite "Security blanket"
I love this blanket, the quality is therapeutic and it gives me the security I need. It feels food to sleep in it and melt myself away while I sleep.
Purchased in January 2020.
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Lola
- 2 reviews
- 2 likes
- Verified purchase
Huge improvement in my sleep quality
I purchased a Therapy Blanket on a whim after toying with the idea of a weighted blanket for some time. I am a very restless sleeper and take a long time to get to sleep. The first day I was excited to test it out and so curled up for an afternoon nap. It felt lovely and snug under the blanket....not too heavy, rather more of a comforting feeling. I fell asleep quickly and had an incredibly deep snooze, so much so, I had to force myself to wake up.
Wondering if that was just a coincidence, I decided to give it a couple of weeks before reviewing...Read more
Purchased in May 2020.
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Review collected in partnership with Therapy Blanket
scruffykidsHunter Region, NSW
- 2 reviews
So good we bought THREE!!! (Bamboo)
I initially bought one each for my young adult girls as a gift since I also gifted them my anxiety. Before they arrived I ordered one for myself and I'm so glad I did. They swapped weights with each other and I ended up needing a much lighter weight for my fragile joints but Therapy were wonderful and the exchange for mine was so easy. The cover colours are beautiful and so cleverly zipped to the blanket so there's no bunching ever. We've found so many benefits to using these Therapy blankets and happily recommend this company and their friendly staff to everyone.
Purchased in March 2020 for $239.00.
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HeatherSydney Surrounds, NSW
- 2 reviews
Didn’t like it
Found it too heavy and uncomfortable, was expecting some softness but was very stiff and no flexibility, felt very restricted. Didn’t even try sleeping under it, put the blanket minus cover on bed to try and that was enough for me packed it straight up and sent it back.
Initially I gave them a good review because of their response to emails etc about returning product but then things changed once they had product back.
After them having it back a couple of weeks they informed me they had to withhold some money as there was a stain on the co...Read more
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Questions & Answers
Shannon F.asked
Have emailed and put in an online question regarding where my blanket is that I ordered with express postage and have not received any responses. Getting very worried about being scammed.
1 answer
I don't think you have anything to worry about. They are super busy and a small company. I found them very professional.
Susanasked
Dear All
Could anyone advise do we need to wash the cover before we first use?
Thank you
No answers
Facettorasked
We have just received (13/03/20) our Therapy Blanket.
I have a question relating to the two zippers fitted to the blanket. Is the new cover now supposed to have Two (2) zips for attachment of the blanket. Our cover only has the one blanket zipper, middle of the cover, if so, I would greatly appreciate being able to return the cover we have received for the latest version.
Because we wash our sheets on a weekly basis, we can see the 8 or so ties being difficult to handle and hard on an elderly persons back
1 answer
Katerina C.Therapy Blanket
Hi Facettor,
Could you please email support@therapyblanket.com.au with photos and your order number so that we can investigate and resolve this for you.
Warm regards,
Andrew
Details
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Katerina C.Therapy Blanket
Hi Nicole,
We are very sorry to hear this. If you could please contact our support team, we will be able to assist you with a solution. Our email is support@therapyblanket.com.au