Ticketek Australia

The customer service is simply terrible—beyond terrible. The worst I’ve ever experienced in my life. After exchanging a few messages, they completely stopped responding. When the situation is inconvenient for them or clearly their fault, they ignore inquiries and just wait for customers to give up. It’s a very underhanded and unacceptable way to… Read more

run a business. I have purchased tickets several times and the performances were excellent. However, that is a completely separate issue. Customer service should not be limited to just selling tickets.

Not happy with ticketek. Due to a website error when purchasing tickets right at the payment screen I have been double charged for tickets at $700. The issue happened 4 weeks ago with no resolve in refunding my money. No number available to call to escalate the refund. Have been told the refund can take 30 days which is not acceptable when it was not my issue that I was charged twice.

Very disappointing experience with Ticketek. I authorised a small ballot fee, but was unexpectedly charged $1,360 without clear consent or explanation. There was no transparency, no proper notification, and no visible details in my account. Customer service has been equally frustrating. Calls go unanswered with only automated messages saying… Read more

staff are busy, and an email sent a week ago has received no response.

This level of service and billing practice is completely unacceptable. Proceed with caution.

I thoroughly enjoyed each of the Pygmalion concerts. I saw all three programs. I also saw The Cherry Orchard which I found very interesting, the Tiger Lillies which I really liked and Mary Said What She Said which I was a bit disappointed in. The… Read more

music or background noise really detracted from the performance and the woman sitting in front of me blocked most of my view of Isabelle Hupert so I couldn’t see the acting although I could hear it. I also thought it was too long but that was mainly because the music was so awful.

I sold my cricket tickets on ticketek marketplace in October last year and I am still waiting for my money from the sale. Good thing I didn't need the $200 to survive.

I thoroughly enjoyed attending Cluedo—it exceeded all of my expectations and was an easy 10/10 experience. The set design was absolutely fantastic, cleverly constructed and highly effective in bringing the story to life in a visually engaging and dynamic way. Each transition felt seamless, and the staging added an extra layer of intrigue and… Read more

excitement to the performance.

The cast was outstanding across the board, delivering energetic, well-timed performances that kept the audience engaged from start to finish. Their comedic timing was impeccable, and the chemistry between performers really elevated the humour and pacing of the show.

Production quality was flawless, from lighting and sound to costumes and direction. Everything worked together perfectly to create a polished and professional experience. The show maintained a high level of energy throughout and was consistently funny, with plenty of laugh-out-loud moments.

Overall, Cluedo was far better than I anticipated—clever, entertaining, and expertly executed. I would highly recommend it to anyone looking for a fun, high-quality theatre experience.

Great experience! Kids had a great time and it was quite interactive. Little things could be better though, like the entry has speakers and the presenter has a microphone which is of little use as the volume is way too low and the room is too large. Then once you enter the next room, it is again too large and as there is no ceiling any of the… Read more

groups before you that are incredibly loud make hearing anything almost impossible. It would be great if they could make it more acoustically tolerable for anyone with kids who are hard of hearing. The staff are next level and interact with the adults and children alike without issue to keep things moving, but being able to know where in the adventure you are would be helpful for some. It would also be great for the kids to have the photos at the end not so rushed so they can spend a minute or two with Bluey and Bingo instead of being rushed as they tend to feel like they don’t have a meaningful interaction with them considering the time spent going through and the build up to it. Would also be great to meet Bandit and Chilli too. Overall it was a great adventure and worth the money! The play area at the end is good but would be great if it was available pre and post show. Worth it and hope they move it to other states.

I always LOVE going to the Theatre and Cluedo was one that I enjoyed. It had the right amount of comedy and intrigue and the actors performed really well. A great night out.

We absolutely LOVED the show. It was funny, clever, brilliantly choreographed, and great old‑fashioned entertainment. We particularly enjoyed the role of Mrs. Peacock ... fond memories of Dame Edna xxx

We've never laughed so much. The show was a hoot from start to finish. The actors were great and very versatile. The only drawback was the seating, we were in the second row dress circle. Some parts of the stage were blocked out by the positioning of the seat in front not being positioned to give a clear view

Got the tickets that I wanted easily. The play was good fun, hilarious. The timing was amazing. Play kept one guessing until the end. Characters well performed. Better than the movie

Purchased tickets for the Adelaide Alive show for 29th oct 2026 .. paid for 2 tickets in Section A row A seats 9 and 10 as my wife has visual disability and requires to sit close to stage area. Got and email 3 daysago stating we have been moved to " better seating" . We got moved to section C5 row M seta 44 and 45. These seats are wayyyyyyy up the… Read more

top of the seating area and too far for wife to see stage. HAve sent 2 emails and tried calling. So far not 1 word from ticketek. VERRRRRY cr#p service. I want a refund as this is not what I paid for.