TP-Link Archer AC1900 T9UH Questions & Answers
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Does this unit work with the NBN ? I have one which has worked reasonably well on broadband but doesn’t seem to work now that I’ve changed to NBN. Any help would be appreciated. thx
The answer depends on a lot of things. Generally speaking this WiFi adapter connects to the router. So if you received a new router when you got the NBN that might have caused issues. The only way to test is if you connect your computer to the router via an ethernet cable. If you have the same connection issue it is a problem with the NBN connection. If the speed test improves then there is an issue with connecting the computer to the router wirelessly. If you have other devices connecting to the router wirelessly without issues then it could be an issue with this usb wifi adapter.
Hope that helps.
Other devices connect well…so I’m guessing it may be the adapter. Thank you
Thank you for getting in touch. Please contact TP-Link Australia support on 02 8677 1553 and if the device is within warranty we will help to get a replacement to you ASAP. Sorry for the inconvenience.
Mine works perfectly well with NBN, I didn’t think about an issue when I changed to NBN, I’m glad I didn’t have any issues.
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