Trade Car Transport

Great Service – We moved 2 vehicles recently with Tradecartransport.com.au from Townsville To Wodonga , with goods inside They arrived undamaged and on time with all the goodsinside the vehicles untouched well done Tradecartransport.com.au

Amazing Service – This was a Great service, my car was here within the time they told me and I've had great customer service since when I first called, definitely recommend these guys!

No issues whatsoever – I empathise with some other reviews here, however my experience with Trade Car Transport was excellent. Booked a depot to depot transport for my upmarket vehicle, from Sydney to Townsville. Drop off was in an industrial area which was no drama - and then a day later they SMS'ed me with tracking details indicating transport may take 3-4 weeks. Less… Read more

than a week later my vehicle arrived at their Townsville depot, and shortly after they SMS'ed me saying it was ready to be picked up. Pick up was no drama - they verified ownership, supplied the keys, checked the car to ensure no damage, and I drove off a happy customer.

Terrible – Very rude. They are only an agent which delegates work to other companies. My car was damaged what I mentioned when booking (before asked do they accept damaged vehicles and answer was that as soon is driveable it is ok) and they just proceeded with the payment. They delegated job ta a company which does not accept damaged cars and car was… Read more

rejected. They than declared the job as cancelled ad charged me their cancellation fee of $150 (giger than company which doing the job) as well as cancellation fee of the other company of $132. When I tried to argue that it was not my fault for the cancellation they did not want to discuss further.

Goods stolen and no responsibility taken - DO NOT USE!! – I arranged to have my car transported from Melbourne to Alice Springs through Trade Car Transport. Despite paying extra to have my goods transported in the car, the company took no responsibility for the fact that $2300 worth of my property was STOLEN during the transportation. What's worse is the fact that it was clearly a staff member… Read more

responsible, given they used the key they were entrusted with to break in. Management have provided NO helpful assistance since this time, and it has even been implied that I might be falsifying that goods were there to begin with. I have been told bluntly that no compensation or apology will be provided.

The car took far longer to arrive than quoted and tape used on the car has also caused paint damage. However, these things pale in comparison to the lack of responsibility and care taken for goods theft in the process. It astounds me that a company can offer a specific goods transportation service (at an additional fee) and yet have no accountability for those goods when they are in their possession.

Beware - avoid using this company at all costs!!!

Worst transport service ever – Worst transport service experience. They damaged my vehicle during transport and neglect the incident. Also they overcharged me for express service and took 04 weeks for delivery. Don't trust these people as they can fool you to get into the business..

Worse ever – Terrible customer service Hidden charges.. Worse experiance ever. This is the worse company ever itbwas a nightmare dealing with them My advise FIND OTHER COMPANY otherwise you will really regret it big time

Super fast Transport from Brisbane to Melbourne – My car was trasported from Brisbane to Melbourne in 2 working days. Very professional staff at drop off and pick up depot. I award 10 out of 10. Highly Recommended.

How low can you go? Cannot go lower than one star, unfortunately – Not much lower than Trade Car Transport A car sent in extremely good condition arrived with significant damage (not indicated on the car condition check beforehand, obviously). When the driver dropped off the car he wrote "damage incurred during transit" on the con note, and I reported the damage immediately upon receiving the car. Then… Read more

I was passed around from one excuse to another for a month.

After insisting on a resolution by a certain date, I was emailed with an unsubtle email stating that they did believe that the damage was caused in transit (i.e. I'm a liar) and my claim was rejected.

I called the state Small Claims office and I was told that it would need to be dealt with through a court, using a solicitor (Price that up, I just did!).

I knew I was in trouble when I was told that their claims were dealt with by an organisation with the email address: gapclaims@gmail.com.au.

A personal email address!

Do not go anywhere near this company.

You can thank me later.