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Tranquil Havens

Tranquil Havens

 Verified
Tranquil Havens
4.5

23 reviews

Positive vs Negative
92%8%
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23 reviews
Stephen M.
Stephen M.VIC
 

Mass planting of mondo grass – Ordered and received 700+ dwarf mondo grass via mail,arrived and survived the interstate journey in the depths of summer.Great value for money for instant effect.Easy process,Thanks Graeme. Show reply

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Peter Nixon
Peter NixonNSW3 posts
 

5 Star Supplier Tranquil Havens – I run a garden design consultancy and have relied on Tranquil Havens over many years, as a most reliable supplier of highest quality planting. Well communicated, superb stock and well priced, deliveries are always on time as stated and Graeme offers consistent, friendly service. Highly recommended !!! Peter Nixon - Paradisus Garden Design Show 2 replies

Meagan
Meagan2 posts
  Verified

Highly recommended - definitely will use again – Quick response time. Quality plants. Made our lives so much easier when planting out a backyard. Will use again. Show reply

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Bec
BecQLD9 posts
 

DO NOT USE THIS COMPANY!! THEY ARE DODGY AND MISLEADING – Terrible business. I ordered 300 mondo plants on a Wednesday with the website stating normally next day delivery' and 'normally posted the same day as ordering' and emailed the company on the Thursday when I had not heard back regarding dispatch to confirm we would receive for the weekend. His response was 'we only post on Monday and Tuesday and… Read more

sometimes Wedsnesday if order is received by Midday (I order on Wednesday at 9:30am). I told him that the website was misleading and he responded with a random screenshot, not from the website, that says 'we prefer to post our Grasses on mondays and tuesdays unless you request otherwise'. Appalling customer service. Do not even bother. They are rude and just like to mislead people.

Tranquil Havens
Tranquil Havens    

Utter slander. I will be taking this further if… Read more (+3 replies)

Howard
HowardNSW
 

Delivery par excellence - my tranquillity – Have ordered Dwarf Mondo twice, exceptionally quick, very healthy, quality and no fuss deliver of exactly what I ordered. Being a return customer says it all. Show reply

Tony
Tony
 

Mini Mondo Grass – I’m very impressed with the mini mondo grass I have purchased from Tranquil Havens. There customer service is great and they have spent time with me on the phone to answer my questions. I would highly recommend them for your gardening needs. Show reply

Lisa
LisaNSW2 posts
 

Fresh and fabulous! – Even though my order was small it arrived within 2 days(amazing in this lockdown period)! Definitely will use them the next time I need beautiful plants! Show reply

Wombat Rise
Wombat Rise
 

Wombat rise lyonville – Our 2 trays arrived alive and well even after their scenic trip around Victoria one week after ordering thanks to aus post.. all due to the attention and care from Graeme at Tranquil Havens. Cheers Ally

Meggan
MegganNSW
 

Fantastic healthy plants – Ordered 300 dwarf mondo grass this month - December 2020. The plants were of outstanding quality and delivery to the Southern Highlands was prompt and as promised on the website. I highly recommend Tranquil Havens and will be back should I need more ground cover in the future.

John
JohnNSW3 posts
 

First timer – I recently decided to use Mondo grass for bordering a garden. Spoke with Tranquil Havens who spent considerable time listening and advising on what I needed. Bought the product and the quality, delivery and result were all first class. Will definitely use TH again, and highly recommend them to others.

Sydney
Sydney
 

Great product and service – Dwarf mondo arrived promptly and the plants were very thick, strong and healthy. I am just about to do my second order. Can't recommend highly enough. So happy I ordered in bulk from Tranquil Havens.

Stephen W.
Stephen W.QLD2 posts
 

Prompt service / Good quality – We recently ordered 10 Mini Mondo grass trays (2,200 plants) and they arrived very promptly (4 days from ordering) in Brisbane. The plants were in very good condition and kept well watered. We would definitely order from Tranquil Havens again and would recommend to others.

DavidP
DavidP
 

Highly recommended! – Have been a repeat buyer of mondo grass from Tranquil Havens for some time now. Excellent quality of product, extremely well priced and quick delivery Can’t recommend highly enough and perfect for in between my pavers and around stepping stone! Keep up the great work guys

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Mike H
Mike HNSW2 posts
 

Excellent product and delivery – This our second order and again service and delivery were faultless. Happy to recommend and will use the product again. The product arrived in time for me to complete my Japanese garden project.

Stephen
Stephen
 

Great service – We purchased some ground cover planting from Tranquil Havens. Great quality plants, arrived quickly. Look fantastic installed, the team was a pleasure to deal with. I would recommend them and will use them again in the future. Thanks.

K Cole
K ColeQLD
 

Great Service – Purchased some no mow grass from this company. Received great communication on when our deliveries were coming & the grass trays were in good condition on arrival. Very pleased with the product.

RCM
RCM
 

Great service! – I’ve purchased Mondo from Tranquil Havens a number of times and the quality and price has always been excellent. Furthermore, the promptness of delivery has been first class too! I’d recommend them for sure! RCM - Landscape contractor

Amanda
AmandaNSW2 posts
 

Excellent service – I have made several orders with this company and have found them to have excellent communication and service ,ensuring safe delivery of my grass I would not hesitate to use this company again

Bill
BillNSW
 

Happy with results – Excellent company to deal with ...,very helpful ...,grass trays arrived on time and in good condition ...no hesitation in dealing with them again ... we miscalculated order and they topped up with their own stock...

Liz
Liz
 

Great place for me to source my plants from – I've had great customer service and received a great product. It is a convenient and budget friendly way to purchase bulk stock. I found the website very easy to use and navigate.

Ellie
Ellie
 

Now Mow Grass Trays – Received our no mow grass the next day after ordering from their website. Easy as to navigate around their pages. A reason why online shopping is the way of the future.

Mornet
Mornet3 posts
  Verified

Our babies planted – Could not have been more helpful. The lady I spoke to spent 15 minutes explaining the ins and out of planting dwarf mondo in between pavers. We order 2,000 plants and they arrived the next day via express postage and we had our beautiful plants in the ground in no time flat. Thank you Tranquil Havens. :-)

Consumer11
Consumer11NSW7 posts
 

Poor customer service – I found this company on gumtree, ebay and the net selling their Mondo grass. I rang and asked questions to try and work out how many plants I needed to buy to fit my area. It was a difficult conversation, I think we all were frustrated with the communication. I never got my answer, even after emailing my questions/photos as I was asked to do. There were rude text messages sent by the company to my phone. Disappointing experience.

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