Fantastic service from start to finish! Great communication leading up to installation day and the workmanship was excellent. Gordon went above and beyond to make sure everything was perfect. Professional, friendly and clearly takes pride in his work. Highly recommend!
Reviews with attachments
Sam was great. He quickly responded to give me my quote at a very competitive price and was able to come the next day. He made sure to check that I was happy with the position on the wall and installed it perfectly and showed me how to use the bracket for it.
The guys from Tv Magic did a fantastic job wall mounting our TVs and running some difficult cabling. They were on time, very quick and reasonably priced.
A Custom Ring Doorbell Mount? Challenge Accepted! I called Darren [South Brisbane] from TV Magic in total frustration, trying to figure out how to mount my Ring Battery Doorbell Pro at the top of a staircase with no landing. After lots of research, I realised none of the official accessories—including Ring’s own Wedge Kit—could give me the… Read more
downward and inward angle I needed.
Darren exceeded all expectations. When I asked if a custom solution was possible, he didn’t hesitate: “Absolutely—I love a challenge.” He arrived on time, listened carefully, and came up with a brilliant workaround using a Crest speaker bracket as a swivel mount. It’s sturdy, adjustable, and captures the entire staircase—including the top step.
I genuinely believe I’m the only person in Brisbane with a Ring Battery Doorbell Pro mounted like this—and it’s all thanks to Darren’s creativity, skill, and ‘nothing-is-too-hard’ attitude.
If you want a technician who’s solutions-focused, reliable, and passionate about what he does, Darren from TV Magic is the one to call. 5 stars, no question!
Great service – We had Gordon from Townsville come and install 2 tvs on our wall. He is friendly knowledgeable and his eye for detail is top notch. He not only installed them, he set them all back up, tuned them, made sure it was all working and the hidden cable work is so neat and tidy. If you need Tv work done, definitely give Gordon a call.
High quality, even higher price – Although friendly and accomodating, I was absolutely gobsmacked when I received the invoice for 2 installations and brackets to be $1500. No notification or price guide was given at all, and the job took about 2 hours total. Feels like daylight robbery.
Latest follow-ups
NEW TV SET UP – Bought a new LG TV and wanted to ensure that tuning reception from all channels including free to air were working as they should. TV aerial & connectors were replaced and a brief tutorial re navigating through the remote set up was given by the TV… Read more
Magic Reps. It took about an hour . The charge was$795. Subsequent checks with other operators have confirmed that this is way too high. These people at TV magic charge like wounded bulls. Be careful!!!
Follow-up · I shall never again deal with that mob. The word mob is deliberately chosen as it best describes them.
Tyler answered my enquiry promptly, described the issues and did the work immediately when I accepted quote. Later found my internet didconnected, I'm not IT smart so he came over late on Christmas Eve, found and fixed the problem. Very happy to recommend.
Follow-up · I was anxious to keep the system, a large screen home entertainment centre, even though it was 15 years old. Tyler quickly found there were no faults in the system itself, it was the roof antenna and connections which needed replacement. Cost was $730 which overall was a good result....until now it had been expense-free for 15 years and replacement with a similar quality system would have cost over $5,000. Now running perfectly.
Positive reviews
I have used TV Magic/Beau on two occasions and been very happy with installation and service. Beau had a plan and experience to install my TV's and offered ideas with the installation I had not though of to improve the installation. I will certainly be calling on Beau again for any TV assistance. Luke - North Adelaide SA.
I had a great experience with the south branch of TV Magic. Tyler was the technician and was on time, polite and speedy installing and testing the new antenna. Works perfectly and would recommend them to you all.
I rang Brent today hoping for fast help to wall mount our new tv to improve safety at our holiday unit. He was able to fit us in today and within a few hours of my call he was here to help. He was very friendly and professional and the job was done very neatly and at a reasonable price. It was our lucky day to find Brent and would highly recommend this business.
Negative reviews
Firstly, l have never left a negative review on any companies review platform before however l feel my TV Magic experience needs to be noted. Our family moved into the Warragul area in early December and inherited 2 rooms (lounge area & cinema room) that require 2 x sound systems plus the installation. My experience is as follows: Two emails (NO… Read more
REPLY) Two phone calls (NO REPLY) Two voice msgs (NO REPLY)
Not sure how this mob operate however one potential customer is very disappointed with their below par lack of professionalism.
If you're too busy just say so!!!!
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Another scumbag scamming tradie – In 2020 [Name Removed] JD of TV Magic, out of Lismore NSW, installed for me an urban antenna in a semi-rural location. I specifically requested a powerful antenna to suit hilly locations & got a $20 POS on a short pole. The invoice he provided, after my having to request one, was for another customer...which he claimed i was wrong to refute. Wrong… Read more
antenna, wrong order, wrong receipt & he returned no calls/msgs re. his sh!t work, which i rectified myself with a properly suited box antenna. Dodgy AF, if this clown is still in business use him at your peril.
Not good – Called tv magic. Came out said everything was fixed. Now nothing is working. Called back was not interested in coming out for another week. Now have no tv. Would not recommend these guys
Recent reviews
Paul from TV Magic Newcastle was excellent. Prompt service and reasonable price. Very understanding and caring about our problem. Fixed the issue and looked at other TVs whilst at the house. Nothing was a hassle for him. Highly recommend contacting TV Magic for your TV needs. Thanks Paul
I’d like to leave positive feedback for Beau, who installed our new TV today. Beau was professional, courteous, and very helpful throughout the visit. He efficiently removed the old TV, installed the new one, and clearly explained how it works. Everything was left neat and tidy. He was friendly, knowledgeable, and a pleasure to deal with TV Magic is fortunate to have him, and I really appreciate the excellent service.
Sam came out to restore our TV antenna, climbed on the roof in 40°C heat and all that just after new year. I am very impressed with his high quality work ethics and a job really well done
Beau rang to make an appointment to quote and arrived on time the next day. He checked everything in the roof, checked reception and provided a quote. Did the job there and then, made sure everything was working and left everything clean. Beau was very pleasant and assured me that if I ever had a problem, to contact him direct and he would fix
after a few hiccups with our antenna masthead amp tv magic went above and beyond to sort out our reception issues, not the cheapest, but definitely the best! well done.
Brandon helped us solve the issue we were having with our TV with no fuss, complete understanding, kindness, and very efficient service. Well done, Mr Magic. You sure are living up to your name !
TV MAGIC Albert Chang and son Aaron - WOW super GREAT SERVICE. Caring and professional TV technicians - such a rarity with service people these days. I was in urgent need setting up a new TV. Albert & Aaron came came promptly to the agreed time. They amazed me with their technical expertise. They QUICKLY solved my issues with such courtesy and… Read more
professionalism. I can sincerely recommend TV MAGIC REVESBY for for anyone needing their services. THANK YOU ALBERT & AARON.
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TV Magic, Gold Coast, Excellent – TV Magic Nth. Gold Coast... Jo set up our FFalcon 65" TV for Google Apps, 7+, ABC Iview, 10 Play, Nine Now etc. and was very professional with his work which included excellent communication prior to the job and rang / sent a text prior to the appointment time ( and turned up on time... ) Jo explained the operation of the new set up very well and… Read more
was a very patient & pleasant guy to deal with considering I'm an old 76 year old bloke... Thanks Jo, well done. Enjoy Christmas. Cheers, Bob Hely. Gold Coast. Qld.
TV Magic - What a great name because it certainly was! – Albert & Aaron came to fix my 'no signal' TV. Prompt, professional, friendly - and well priced. I really couldn't recommend these lovely guys highly enough. I would never go anywhere else. I wish they did other things!!
Now that's good old fashioned service – I called TV Magic late on a Friday night expecting to leave a message. Robert answered immediately and I left details of a semi urgent TV problem being experienced by my 90yo mother who relies on her TV. Robert attended on Saturday morning, diagnosed the problem and went above and beyond to assist my mother to fix the issue. Couldn't be happier with the professionalism and service. Would not hesitate to recommend. Thanks again Robert.
SMOOTH OPERATORS! – From the Quote through to the installation, including the setup of our Starlink, we experienced nothing but professionalism, expert advice, and high-quality workmanship using proper equipment, tools, and accessories. The TV Magic Team was very friendly and considerate and blended in well with our busy day in our retail business with minimal interruptions that were communicated well. Highly recommended and thank you for making it so easy for us <3
Fantastic service, awesome job – We had Beau and Tyler (I think) remove a 55" from 1 wall and hang a new 65" on the adjoining wall. The guys were amazing, professional, communicated everything and were happy to answer all questions. The TV couldn't be anymore centred or straight on the wall, perfectionists. They then changed the antenna port and power point to behind the TV so… Read more
all hidden, for a minimal fee. Then set up all the apps etc and gave a demo of how it all worked. Highly recommend, knowledgeable, experienced and perfection for any 5 star job.
Excellent job – I was looking for someone to remove my satellite dish from the roof and I called Doug. I really appreciate his high performance and determination on the job, patience and good attitude. He also made sure that cable is clear and tidy. I am very satisfied with his work.
Exceptional service – Appreciation to Doug for his exceptional service is extended. His communication was not only professional but also remarkably swift. Doug demonstrated quick and thorough expertise in composing a damage report for our TV insurance. I will certainly recommend Doug's services to friends and family.
TV Magic/Nightmare – My daughter asked for a quote to install a small tv on the wall of her daughter's bedroom. The quote was $265. She thought this was a lot as it did not include the installation of a power point to power the tv. She contacted an electrician who installed a power point on the wall. At the same time, the electrician told my daughter that he had… Read more
drilled a hole down the wall for an antenna cable to be inserted. This information she passed on to TV Magic. Because she had previously used TV Magic and been happy with their work she asked them to install the TV which they did . When she went to scan for free TV, she realised that TV Magic had not included an antenna. When she contacted TV Magic they informed her, because she hadn't specifically asked for an antenna to be fitted to the TV, it would now cost another $220 for this to be done. How naïve of her to think that a company that proudly advertises the fact that they are all about antennas, you would have to ask specifically for this to be done and then pay another $220 on top of an already expensive quote. This is RIDICULOUS!!!
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