Vaper Empire Australia The V-Pack II Series Questions & Answers

Hi Matt, I used for few weeks the starting pack and the vape (full charged) will last you only one hour, if you continuously smoke during that hour. I received a faulty one and I asked for replacement, but they only gave to me because I placed another order. Sadly to say, that the second batch which cost me almost 200$ it’s not even worth the amount paid. The vapes aren’t as good as the first one and the pen that I use it seems doesn’t have enough power when I smoke, also one started to flash indefinitely and wouldn’t get in charge so it was faulty. To be honest I don’t think they will work for that long, it’s really not a good material and should be banned to sell here in Australia. What I can suggest to you if you still wanna go ahead, try to ask for replacement, for sometimes will work and then once doesn’t work again ask for another replacement. They still have to give you 1 year warranty anyway, also you can contact the customer service sometimes they help to figure out the way to charge the pen and if doesn’t work you can all ready ask your replacement without go through the process” have you done this or that and bla bla” I gave up mine very soon, I still have the full batch and the pen, so disappointed. If you get stuck send an enquire to consumair affair Victoria they will help you to get refund from this company. Cheers

Hi Peter, Thank you for your question. Each individual V-Pack II Cartomiser will last approximately 200 puffs, which is equivalent to around 20 cigarettes. If a 30ml bottle of e-juice is lasting you about seven days, you would likely need 3 x 5-Packs. We offer our V-Pack II Cartomisers in 5-Packs, 6 Week Kits (8 x 5-Packs) or 3 Month Kits (16 x 5 Packs).

You can find them all here: external link 

Also, our Deluxe V-Pack II Starter Kit already comes with 4 x 5 Packs, so everything you'll need to get started. You can find it here: external link 

Please feel free to contact us directly, we'd be happy to help you with your order or to answer any other questions you might have.

Customer Service: Call Us: 1800 VAPERS (1800 827 377) Email Us: support@vaperempire.com.au